1. Copyright © 2005 Thomson Business & Professional Publishing. All rights reserved.7–17–1 Learning Objectives Identify different ways that labor markets can be identified and approached. Discuss the advantages and disadvantages of internal and external recruiting. Specify three internal sources for recruiting and issues associated with their use. List and briefly discuss five external recruiting sources. Explain why Internet recruiting has grown and how employers are utilizing it. Discuss three factors to consider when evaluating recruiting efforts.

2. Copyright © 2005 Thomson Business & Professional Publishing. All rights reserved.7–27–2 Strategic Recruiting Stages Figure 7–1

3. Copyright © 2005 Thomson Business & Professional Publishing. All rights reserved.7–37–3 Labor Market Components Figure 7–2

4. Copyright © 2005 Thomson Business & Professional Publishing. All rights reserved.7–47–4 Labor Markets and Recruiting Labor Market Characteristics Industry and Occupational Markets KSAs KSAs Geographic Markets Local, Regional National International Global Geographic Markets Local, Regional National International Global Educational and Technical Markets Qualifications Qualifications

5. Copyright © 2005 Thomson Business & Professional Publishing. All rights reserved.7–57–5 Effective Recruiting Recruiting Presence and Image Training of Recruiters Regular vs. Flexible Staffing Effective Recruiting

6. Copyright © 2005 Thomson Business & Professional Publishing. All rights reserved.7–67–6 External Recruiting Employment Agencies and Headhunters College and University Recruiting College and University Recruiting High Schools and Technical Schools LaborUnionsLaborUnions External Recruiting Sources Media Sources and Job Fairs CompetitiveSourcesCompetitiveSources

7. Copyright © 2005 Thomson Business & Professional Publishing. All rights reserved.7–77–7 What to Include in an Effective Recruiting Ad Figure 7–6

8. Copyright © 2005 Thomson Business & Professional Publishing. All rights reserved.7–87–8 Internet Recruiting Methods Job Boards Professional/ Career Web Sites Employer Web Sites E-Recruiting Methods

9. Copyright © 2005 Thomson Business & Professional Publishing. All rights reserved.7–97–9 Recruiting Evaluation and Metrics Evaluating Recruiting Satisfaction Evaluating Recruiting Quality and Quantity Evaluating the Time Required to Fill Openings Evaluating Recruiting Costs and Benefits Evaluating Recruiting Efforts

10. Copyright © 2005 Thomson Business & Professional Publishing. All rights reserved.7–10 General Recruiting Process Metrics Yield ratios  A comparison of the number of applicants at one stage of the recruiting process to the number at the next stage. Selection rate  The percentage hired from a given group of candidates. Acceptance Rate  The percent of applicants hired divided by total number of applicants. Success Base Rate  Comparing the percentage rate of past applicants who were good employees to that of current employees.

11. Copyright © 2005 Thomson Business & Professional Publishing. All rights reserved.7–11 Sample Recruiting Evaluation Pyramid Figure 7–7