1. Commonwealth of Massachusetts Statewide Strategic IT Consolidation (ITC) Initiative Phase 3b – Program Management Dashboard Review Period: mm/dd/yyyy – mm/dd/yyyy mm/dd/yyyy DRAFT – FOR DISCUSSION PURPOSES ONLY

2. - 2 - DRAFT FOR DISCUSSION PURPOSES ONLY Agenda 1 Review Phase 3b IT Consolidation Program Management Dashboard 2 CIO Cabinet Meeting – Date Proposed Agenda 3 Statewide Working Group Meeting – Date Proposed Agenda

3. We Are Here

5. - 5 - DRAFT FOR DISCUSSION PURPOSES ONLY 1. Helpdesk Services Consolidation – SCIOs 1.1 ANF– M.Desmond 1.3 EOPSS– C. Wood 1.2 EOEEA– B. Wilbur 1.4 EOHED– G. Young Key Discussion Items: 2. Desktop and LAN Services Consolidation – SCIOS 2.1 EOLWD – J.Glennon 2.3 ANF – M. Desmond 2.2 EOEEA – B. Wilbur 2.4 EOHED– G. Young Key Discussion Items: 1 – 4. Secretariat IT Services IT Consolidation Program Management Dashboard On Schedule At Risk Behind 3. Website IA Portalization – J. Harris (S. Parker) 3.1 EOE– S. Wright3.2 MassDOT– M. Perry Key Discussion Items: 4. Application Consolidation – SCIOs 4.1 MassDOT– M. Perry4.2 EOEEA – B. Wilbur Key Discussion Items:

6. - 6 - DRAFT FOR DISCUSSION PURPOSES ONLY 5. Data Center Services – J. Harris (J. Holbrook) 5.1 Develop Virtualization Architecture– J. Harris (J. Snyder) 5.3 Synchronize consolidation plans– J. Harris 5.2 Complete EOHHS Pilot – J. Harris (J. Holbrook) 5.4 Develop Security Architecture plan – J. Harris (D. Walsh) Key Discussion Items: 6. Network Services - J. Harris (J. Snyder, L. Angeloni) 6.1 Implement EOHHS VoIP – J. Harris (J.Snyder) 6.3 Build Network Backbone– J. Harris (J. Snyder) 6.2 Obtain contingency savings – J. Harris (L. Angeloni) Key Discussion Items: 7. Email & Directory Services – J. Harris (M. Chew) 7.1 PERAC 7.3 CHSB 7.5 Active Directory Strategy 7.2 DIA 7.4 MassDOT Key Discussion Items: Key Discussion Items: 5 – 7. IT Infrastructure Services IT Consolidation Program Management Dashboard On Schedule At Risk Behind

7. - 7 - DRAFT FOR DISCUSSION PURPOSES ONLY 8. Service Excellence – T.Esposito, J.Snyder 8.1 Implement Phase 1 of asset management process for ITD– T. Esposito 8.3 Implement formal automated Incident Management reporting – T. Esposito 8.5 Common helpdesk tool procured– J. Snyder 8.2 Complete draft business plans for each ITD Service – T. Esposito 8.4 Develop FY11 Rates– T. Esposito Key Discussion Items: Key Discussion Items: 9. Program Management – Deloitte 9.1 Develop/manage integrated workplan 9.3 Knowledge transfer to commonwealth program manager 9.2 Provide program management support Key Discussion Items: 10. Secretariat IT Consolidation – Deloitte 10.1 Provide integration and coordination support 10.2 Develop IT vendor management strategy Key Discussion Items: 8 – 10. Service Excellence, Program Management, and Secretariat IT Consolidation IT Consolidation Program Management Dashboard On Schedule At Risk Behind

8. - 8 - DRAFT FOR DISCUSSION PURPOSES ONLY 11. IT Governance – A.Margulies 11.1 Roll our Benefits Tracking 11.2 Coordinate ISB, TGB, ESB, and ITC Key Discussion Items: 14. Program Communications – J.Glennon 14.1 Draft report to Governor 14.3 Communicated staff transition 14.2 Conduct ongoing communications 14.4 Conduct knowledge transfer Key Discussion Items: 11 – 14. Foundational Sub-committee Activities IT Consolidation Program Management Dashboard On Schedule At Risk Behind 12. IT Finance – K.Luddy 12.1 Support Subcommittee 12.3 MMARS workflow 12.2 Develop Operating Models 12.4 Cost allocation and indirect rates Key Discussion Items: 13. HR/ Labor/ Talent – M.Desmond, B.Wooten 13.1 Develop Staff transition process 13. 2 Train IT workforce on ITIL Key Discussion Items: OutputANFEOEEEAHEDHHSLWDPSSDOT Op Model Workplan MMARS

9. - 9 - DRAFT FOR DISCUSSION PURPOSES ONLY CIO Cabinet Meeting – Proposed Agenda for DATE 1 2 3

10. - 10 - DRAFT FOR DISCUSSION PURPOSES ONLY Statewide Working Group Meeting – Proposed Agenda for DATE 1 2 3