1. © Pearson Education Canada, 2005 Business Communication Essentials, Canadian Edition Chapter 14 - 1 Interviewing for Employment and Following Up

2. © Pearson Education Canada, 2005 Business Communication Essentials, Canadian Edition Chapter 14 - 2 Employment Interviews Organization –Match applicants with the organization Applicant –Match goals and abilities with the job

3. © Pearson Education Canada, 2005 Business Communication Essentials, Canadian Edition Chapter 14 - 3 The Typical Sequence of Interviews Screening stage Selection stage Final stage

4. © Pearson Education Canada, 2005 Business Communication Essentials, Canadian Edition Chapter 14 - 4 Types of Interviews Structured Open-ended Group Stress Video Situational

5. © Pearson Education Canada, 2005 Business Communication Essentials, Canadian Edition Chapter 14 - 5 Preparing for a Job Interview Do some follow-up research Think ahead about questions Bolster your confidence Polish your interview style Plan to look good Be ready when you arrive

6. © Pearson Education Canada, 2005 Business Communication Essentials, Canadian Edition Chapter 14 - 6 Follow-Up Research Organizations Job Opportunities

7. © Pearson Education Canada, 2005 Business Communication Essentials, Canadian Edition Chapter 14 - 7 Anticipating Questions College or university years Employers and jobs Attitudes and preferences Work habits

8. © Pearson Education Canada, 2005 Business Communication Essentials, Canadian Edition Chapter 14 - 8 Planning Questions Are these my kind of people? Can I do this work? Will I enjoy the work? Do I want this job? Does the job pay well? Who will be my supervisor? What sort of future can I expect?

9. © Pearson Education Canada, 2005 Business Communication Essentials, Canadian Edition Chapter 14 - 9 Pre-Interview Strategies Build your confidence Polish your style Plan to look good Arrive prepared

10. © Pearson Education Canada, 2005 Business Communication Essentials, Canadian Edition Chapter 14 - 10 Three-Step Interview Process Warm-up phase Question-and-answer stage The close

11. © Pearson Education Canada, 2005 Business Communication Essentials, Canadian Edition Chapter 14 - 11 The Warm-Up Phase First impressions Body language

12. © Pearson Education Canada, 2005 Business Communication Essentials, Canadian Edition Chapter 14 - 12 Questions and Answers Handling questions Asking questions Listening to the interviewer Fielding discriminatory questions

13. © Pearson Education Canada, 2005 Business Communication Essentials, Canadian Edition Chapter 14 - 13 The Close of the Interview Conclude gracefully Discuss salary Soon after, review notes

14. © Pearson Education Canada, 2005 Business Communication Essentials, Canadian Edition Chapter 14 - 14 Following-Up Messages Thank-you letter, call, or e-mail Inquiry letter Request for more time