1. © 2011 South-Western | Cengage Learning Management Principles in Action 10-1 10-1Managers And Cultural Differences 10-2 10-2Management Process and Organization 10-3 10-3The Changing Process of Management CHAPTER 10

2. INTERNATIONAL BUSINESS, 4e CHAPTER © 2011 South-Western | Cengage Learning SLIDE 2 10 LESSON 10-1 Managers And Cultural Differences GOALS Explain the characteristics of successful managers and how management styles vary. Understand the effects of cultural differences on a global workforce.

3. INTERNATIONAL BUSINESS, 4e CHAPTER © 2011 South-Western | Cengage Learning SLIDE 3 10 Managers in Organizations Characteristics of managers Styles of managers Autocratic management Participative management Free-rein management

4. INTERNATIONAL BUSINESS, 4e CHAPTER © 2011 South-Western | Cengage Learning SLIDE 4 10 Use of Power or Authority by Managers Power or Authority to Control Others Autocratic Managers MINIMIZEMINIMIZE MAXIMIZEMAXIMIZE Free-Rein Managers Participative Managers

5. INTERNATIONAL BUSINESS, 4e CHAPTER © 2011 South-Western | Cengage Learning SLIDE 5 10 Influences of Cultural Differences Participation in making decisions Hiring preferences Permanence of employment Labor-management relationships

6. INTERNATIONAL BUSINESS, 4e CHAPTER © 2011 South-Western | Cengage Learning SLIDE 6 10 LESSON 10-2 Management Process and Organization GOALS Describe the basic components of the process of managing. Differentiate between organizational structures based on function, product, and geography.

7. INTERNATIONAL BUSINESS, 4e CHAPTER © 2011 South-Western | Cengage Learning SLIDE 7 10 Process of Managing Planning and decision making Organizing, staffing, and communicating Motivating and leading Controlling

8. INTERNATIONAL BUSINESS, 4e CHAPTER © 2011 South-Western | Cengage Learning SLIDE 8 10 Structures of Organizations Organization by function Organization by product Organization by geography

9. INTERNATIONAL BUSINESS, 4e CHAPTER © 2011 South-Western | Cengage Learning SLIDE 9 10 Organization by Function

10. INTERNATIONAL BUSINESS, 4e CHAPTER © 2011 South-Western | Cengage Learning SLIDE 10 10 Organization by Product

11. INTERNATIONAL BUSINESS, 4e CHAPTER © 2011 South-Western | Cengage Learning SLIDE 11 10 Organization by Geography

12. INTERNATIONAL BUSINESS, 4e CHAPTER © 2011 South-Western | Cengage Learning SLIDE 12 10 LESSON 10-3 The Changing Process of Management GOALS Discuss factors that affect the levels of management in an organization. Describe the four stages through which a business might pass to reach global status. Explain the differences between management today and the way it is expected to be in the future.

13. INTERNATIONAL BUSINESS, 4e CHAPTER © 2011 South-Western | Cengage Learning SLIDE 13 10 Levels of Management Span of control Front-line managers Middle managers Senior managers Chief executive officer (CEO) Lines of authority Delegation of authority and responsibility

14. INTERNATIONAL BUSINESS, 4e CHAPTER © 2011 South-Western | Cengage Learning SLIDE 14 10 Span of Control

15. INTERNATIONAL BUSINESS, 4e CHAPTER © 2011 South-Western | Cengage Learning SLIDE 15 10 Evolution of Organizations and Management Stage 1: Stage 1: Domestic Company Stage 2: Stage 2: Exporting Company Stage 3: Stage 3: International Corporation Stage 4: Stage 4: Global Corporation

16. INTERNATIONAL BUSINESS, 4e CHAPTER © 2011 South-Western | Cengage Learning SLIDE 16 10 Managing Now and in the Future As business globalization increases, the role of the manager will continue to change. Managers increasingly think and act globally and they are focused on the future.