1. BIFM Retail Sector Forum 2004 Meeting Three Steve Roberts Facilities Manager Merry Hill Shopping Centre

2. Agenda Introductions / Apologies Minutes Of Meeting Two RSF Business Plan Update & Terms Of Ref. RSF Webpage Update Links With Other Organisations Update Energy Purchase Presentation E Tendering Presentation Identifying Retail Members Needs 2005 Meeting Dates Tour Of Metro Centre Red Mall

3. Introductions / Apologies Steve Roberts, Chairman. Kevin Watson, Host, Metro Centre. Peter Bellhouse, Deputy Chairman. Tony Warren, Committee Member. Ian Downie, committee member.

4. Minutes Of Second 2004 Meeting Acceptance Of Minutes As True Reflection Of Meeting SR Report On Action Points Not In Agenda For Today

5. Business Plan & Budgets See Handout SR To Feedback On Each Section

6. BIFM RSF Website Development Committee In Place Documents Password Protected By Membership Number Links To Other Sites Hits Feedback On Contacts Made

7. Links With Other Retail Organisations British Council Of Shopping Centres British Retail Consortium

8. Energy Purchase Peter Ind, John Hall Associates Ltd

9. E Tendering Anne-Marie Taylor

10. Identifying Retail Member Needs KPI’s (BIFM & ARK) Bench Marking Supplier Performance Art Of Managing Outsourced Needs

11. 2005 Meeting Dates Dates Locations Time Agenda Items

12. Tour Of Metro Centre Red Mall Tour Conducted By Our Host Kevin Watson, Facilities Manager.