1. Improving Employee Engagement with Brand Promise June 30th, 2015 10:30 a.m. - Noon U.S. General Services Administration (GSA), 1800 F Street, NW, Washington, DC Teleconference: In Person Only HUMAN CAPITAL SHARED INTEREST GROUP (HC SIG) The ACT-IAC Human Capital Shared Interest Group (SIG) is pleased to welcome you to this public panel discussion, one of several such events we host throughout the year. The American Council for Technology (ACT) is a membership-driven nonprofit government organization that leads the government IT community to improve government – ACT seeks more government members like you to join us! ACT facilitates and encourages education, communication and collaboration across all levels of government. In 1989, ACT created the Industry Advisory Council (IAC) to foster improved communications and understanding between government and industry. Today, ACT reaches as many as 50,000 government IT professionals and has over 450 member IT companies in its Industry Advisory Council. IAC works through several Shared Interest Groups (SIGs) and Working Groups (WGs). IAC Human Capital SIG Background: The mission of the Human Capital SIG is to bring industry and government executives together to exchange information, support professional development, improve communications and understanding, solve issues and build partnership and trust, thereby enhancing government's ability to serve the nation's citizenry. IAC’s Human Capital SIG’s ongoing activities are focused on: Research Best Practices Future Trends Improving Performance Please join us in the ACT-IAC HC SIG. We welcome participation from IAC member companies and government officials. For additional information on the HC SIG, please contact Bob Clarke, Communications Chair – robert.clarke@monster.com or visit the ACT-IAC website www.actiac.org. robert.clarke@monster.comwww.actiac.org HC SIG Contacts SIG Industry Chair - Bill Fischer - bill@growthmatters.biz (703)409-8404 bill@growthmatters.biz SIG Government Chair – Mika Cross – mika.cross@cfpb.gov (202) 435-7033 mika.cross@cfpb.gov SIG Vice Chair – Lisa Taylor - litaylor@deloitte.com - (202)744-0772 litaylor@deloitte.com Program Chair – Debbie Brown - brownde3@yahoo.com – (301)466-6621 brownde3@yahoo.com Communications Chair - Bob Clarke – robert.clarke@monster.com – (703)424-6791 robert.clarke@monster.com ACT-IAC Program Support Specialist – Robert Wright – rwright@actiac.org –rwright@actiac.org (703)208-4800 ext. 226 About the IAC Human Capital SIG

2. Agenda 1)Welcome and Introductions Debbie Brown, HC SIG Programs Chair 2) Panel Discussion – Improving Employee Engagement With Brand Promise Session Description This month’s panel features leading commercial, non-profit and government organizations sharing their Brand Promise best practices. Discussion topics will include: - Fulfilling the “Brand Promise” of an organization: How might we clarify expectations and ensure that employees get to do what they thought they were signing up to do? - What role does HR expertise play in improving job opportunity announcements and assessments/realistic job previews for “fit” as well as organizational development expertise to redesign reporting/management structures. Session Participants Jeri Bucholz, Chief Human Capital Officer for the National Aeronautics and Space Administration (NASA). For the third year in a row, NASA was listed as the number one Best Places to Work large agency with the highest ratings in workplace categories such as leadership, employee skills/mission match, pay, teamwork, innovation and work/life balance. Diana Davis, HR Manager for the Smithsonian Institute It's not just the cool surroundings that make the Smithsonian a great place to work; the leadership excels at communication and articulating the mission. Besides discounts in its shops and cafeterias, benefits include access to daycare, a tuition discount at University of Maryland University College, and professional-training classes. Kimo Kippen, Chief Learning Officer, Hilton International Hilton International is one of the world’s largest and most successful International hospitality companies. Hilton’s brands are well known and key elements to their success. Kimo will discuss how they tie their employees to their brands, resulting in increased satisfaction for the employees and performance for the company. Greg Merrill, CEO for the National Older Worker Career Center (NOWCC). The NOWCC is a national non-profit organization dedicated to promoting experienced workers as a valuable and critical component of the nation’s workforce. TheNonProfitTimes, that the NOWCC was number one overall for the second straight year among the 50 organizations ranked in The NPT Best Small Nonprofit Organizations To Work. In addition to impressive pay and benefits, Other parts include working with people they like in a place that is comfortable, respects them, and gives them opportunity to engage and grow. Crystal Williams, Executive Director of American Immigration Lawyers Association (AILA). The AILA has been listed as one of the best companies to work for, especially as it related to contributions of the mission. Besides taking pride in what they do, AILA employees also like the flexible hours, opportunities for advancement, fully paid health-care premiums, shortened summer hours, and a four-to-six-week sabbatical after ten years of service and friendly environment. Jessica Leiser, Director of Team Services at CustomInk. CustomInk was first named one of its 50 "Great Places to Work" in the Washington, DC area in 2005 by Washingtonian Magazine. Since then, they have been recognized locally, by both Northern Virginia Family Services and The Northern Nevada Human Resources Association, and nationally, by Fortune Magazine, Entrepreneur Magazine and The Great Place to Work® Institute. Moderator Justin Johnson, Executive Director of the Federal Chief Human Capital Officers’ (CHCO) Council, U.S. Office of Personnel Management Justin brings a variety of public service experience to the Chief Human Capital Officers (CHCO) Council. He has served in the legislative and executive branches of the Federal Government, in the non-profit sector, and in the private sector as a newspaper reporter and editor. As Executive Director of the CHCO Council, Justin oversees the broad portfolio of Council activities, working closely with its members and stakeholders to execute its strategic goals. The ACT-IAC Human Capital SIG SIG Meetings 2nd Thursday monthly Gvt./Industry HCM speakers HC Topical Roundtables Current Human Capital SIG Projects Big Data Analytics for Talent Management, Industry Best Practices Employee Engagement Provided SME instructors to CIO Council IT Workforce Committee IT Symposium 2015 Upcoming HC SIG Events July 23rd - GAO will be presenting their finding from their latest (July) Employee Engagement study August - No meeting NEW – Human Capital SIG Meetings Archived to YouTube You can see many prior Human Capital SIG monthly meetings (with presentations on Assessments, STEM Recruiting, MOOCs, UnLockTalent.Gov and other topics) by going to YouTube.com and searching for “ACT-IAC Human Capital”.