1. Installation of Storage Foundation for Windows High Availability 5.1 SP2 1 Daniel Schnack Principle Technical Support Engineer

2. Learning Objectives Pre-installation Tasks – Prerequisites – Configuration Checker Installation – Licensing – Options – System Selection – Installation Summary Troubleshooting Learning Objectives 2

3. Pre-installation Tasks 3 Hardware Requirements, OS Requirements, Configuration Checker

4. Pre-installation Tasks 4 RequirementsSpecification Memory 1 GB of RAM 32 Bit Processors 800-megahertz (MHz) Pentium III-compatible or faster processor 1GHz or faster processor recommended 64 Bit Processors 1GHz AMD Opteron, AMD Athlon 64, Intel Xeon with Intel EM64T support, Intel Pentium IV with EM64T support processor or faster IA64 Processors 1GHz Itanium or faster processor 1GHz Dual-Core Intel Itanium 2 or faster processor Disk Space (complete install) 1950 MB For 32 Bit Systems 2370 MB For 64 Bit Systems Network Interface Cards (NICs) At least two NICs are required, however, Symantec recommends three NICs. Two NICs for private communication and one NIC for public access Shared DisksSCSI, Fibre Channel, iSCSI host bus adapters (HBAs), or iSCSI Initiator supported NICs to access shared storage. Hardware Requirements

5. Pre-installation Tasks 5  Windows Server 2003 x86: Web Edition (SP2 required)  Windows Server 2003 x86, x64, IA64: Standard Edition, Enterprise Edition, Datacenter Edition (SP2 required for all editions)  Windows Server 2003 R2 x86, x64: Standard Edition, Enterprise Edition, Datacenter Edition (SP2 required for all editions)  Windows Server 2003 R2 x86, x64: Small Business Server (SP2 required)  Windows Storage Server 2003 R2 x86, x64: Standard Edition, Enterprise Edition (SP2 required for these editions)  Windows Unified Data Storage Server 2003 x86, x64: Standard Edition, Enterprise Edition (SP2 required for these editions)  Windows 2008 Server Core  Windows 2008 R2 Server Core  Windows 2008 SP2 Server Core  Windows Server 2008 x86, x64: Standard Edition, Enterprise Edition, Datacenter Edition, Web Edition, Small Business Sever (SP1 or SP2 required for all editions) Software Requirements

6. Pre-installation Tasks 6 Configuration Checker A utility that will analyze the system and report if configuration changes need to be made prior to installation. After downloading, execute ConfigChecker.bat to launch the utility. For more information on the Configuration Checker, click on SORT.

7. Installation 7 Walking through the installation

8. Launch installation by selecting Complete/Custom. Installation 8

9. Enter your license key or use the evaluation key Installation 9  Enter permanent license keys or use the 2-month evaluation key to continue installation.  License Keys can be updated after installation to replace evaluation keys or to introduce new options into an existing installation.  An evaluation key should only be used in a lab environment.

10. Select the options to install Installation 10  Storage Foundation Options include the optional features for Storage Foundation for Windows.  Global Cluster Option allows two or more clusters to be linked together and provides the ability to fail over applications between geographically distributed clusters.  Database Agents control SQL and Oracle databases.  Application Agents control Exchange 2003 and higher and SharePoint 2010. http://www.symantec.com/business/support/index?page=content&id=TECH138722

11. Select the options to install (continued) Installation 11  Hardware Replication Agents manage supported hardware replication devices.  EV Cluster Setup Wizard puts EV under cluster control  Symantec Trusted Certificates allows for Driver Signing during installations.  Replace Disk Management Snap-In replaced Windows Logical Disk Manager to the Veritas Enterprise Administrator GUI.  Client Components are the GUI tools to manage the storage and the cluster. This includes the VEA and the Cluster Manager – Java Console.

12. Select the systems for installation Installation 12

13. Review the Pre-install Report and begin installation Installation 13

14. A dialog box may be presented as a reminder that the Symantec Product Installer will reboot the systems. Installation 14

15. The Symantec Product Installer begins the installation. Installation 15

16. The Symantec Product Installer completes installation. Installation 16

17. Scroll through the Post-install Report for details on all packages installed on all systems. Installation 17

18. After installation is successful, select Next to view the Post-installation summary. Installation 18

19. Reboot the local system to complete the installation. Installation 19

20. Troubleshooting 20 Troubleshooting

21. If the installation of Storage Foundation for Windows experiences a failure, you should perform the following steps: 1.Write down the exact error that is displayed. 2.Search Symantec’s Knowledge Base located on the Symantec Enterprise Support website at http://www.symantec.com/business/support/index?page=home. http://www.symantec.com/business/support/index?page=home 3.If no KB articles to address the issue are found, Search or post the issue on Symantec’s Support Forums. Troubleshooting 21

22. Troubleshooting continued.. 4.If you are unable to find any KB articles to address the issue, clear the error, exit the installation, and run the Symantec VxExplorer log gathering utility to capture all of the necessary files including the Symantec Product Installer logs. For more information about VxExplorer, please refer to KB article http://www.symantec.com/docs/T ECH83192. http://www.symantec.com/docs/T ECH83192 5.After VxExplorer has completed, please contact Technical Support for further assistance. There are a number of different ways that you can contact Technical Support. Please refer to Symantec Enterprise Support website at http://www.symantec.com/busine ss/support/index?page=home. http://www.symantec.com/busine ss/support/index?page=home Troubleshooting 22

23. Thank you! Copyright © 2010 Symantec Corporation. All rights reserved. Symantec and the Symantec Logo are trademarks or registered trademarks of Symantec Corporation or its affiliates in the U.S. and other countries. Other names may be trademarks of their respective owners. This document is provided for informational purposes only and is not intended as advertising. All warranties relating to the information in this document, either express or implied, are disclaimed to the maximum extent allowed by law. The information in this document is subject to change without notice. Thank you! Thank you 23 Daniel Schnack