1. Copyright © 2001-2005 Six Sigma Academy International, LLC All Rights Reserved Pg 0 Key Deployment Considerations Based on our experience we have noted that programs are biased for success when the following considerations have well-defined answers: -How will the project pipeline be filled and maintained? -What internal oversight and support structure is needed to ensure projects remain highly visible? -How will benefit validation be handled – translating process improvements to dollar benefits and margin improvement? -Will program goals be embedded in personal performance targets? -Will project benefits be factored into business objectives by business unit or department? -What are the language requirements inherent in International training and what mechanisms will be used to ensure consistency? We have the ability and experience to deliver closed projects!!!

2. Copyright © 2001-2005 Six Sigma Academy International, LLC All Rights Reserved Pg 1 How SSA Aligns To Key Deployment Considerations SSA has proven processes and techniques for prioritizing business issues and producing project charters to maintain a pipeline of activity SSA has helped clients develop program oversight structures and we have been active partners in managing deployments SSA has tools for defining and translating the reduction of process variability to dollar benefits We have worked closely with our clients’ Human Resource departments to frame policies and processes for ensure that Six Sigma remains personally relevant to all participants. SSA has developed strategies for assigning targets by business units and departments We are capable of meeting the needs for international training Additionally - SSA has the most significant track record of executing large volume deployments SSA has capacity to ramp up quickly as well as provide longer term support The experience SSA has gained through shared-risk engagements gives us an unparallel understanding of the internal and external challenges facing our client organizations Our reputation has been built on getting financially verifiable results for our clients and we work relentlessly to maintain that reputation Our people are the most experienced practitioners and implementers of Six Sigma in the industry.

3. Copyright © 2001-2005 Six Sigma Academy International, LLC All Rights Reserved Pg 2 Structured Coaching and Mentoring SSA coaches Green Belts using a structure approach that breaks down project work into specific tasks for which the Green Belts can be held accountable. This tactical approach can be used as an overlay to most major project tracking systems or executed manually. Complete Green Belt Project Checklist Project Phases are Broken Down into executable tasks

4. Copyright © 2001-2005 Six Sigma Academy International, LLC All Rights Reserved Pg 3 Performance Accountability By coaching, mentoring and tracking progress on a individual Green Belt level allows us to roll-up data on a deployment level that ensures visibility to project progress as well as individual performance and development.

5. Copyright © 2001-2005 Six Sigma Academy International, LLC All Rights Reserved Pg 4 Close-out Process SSA will develop a Project Close-out Process specific to the situational needs of AAA. The process may evolve over time to meet capacity needs, however the foundations should remain consistent to ensure the quality of closed projects

6. Copyright © 2001-2005 Six Sigma Academy International, LLC All Rights Reserved Pg 5 Closing Documentation As projects progress toward closure, we recommend using a set of tools that: Facilitate organizational knowledge management Ensure accountability for implementing and sustaining the improvement, Acknowledge the financial impact associated with the project

7. Copyright © 2001-2005 Six Sigma Academy International, LLC All Rights Reserved Pg 6 Training Content Configured to AAA Needs SSA believes that the best curriculum is one that communicates sophisticated concepts in ways that are easily understood by those learning to be Green Belts. To make concepts relevant to AAA employees we will rationalize our proven materials with those currently in place at AAA to ensure: A look and feel consistent with AAA standards Content aligned with existing Black Belt materials Examples relevant to AAA Job aids Green Belt networking