1. Short Service Worker Program

2. Program Objectives Identify short service workers (SSW)
Acclimate new employees (SSW) to the Brock and Host Facility’s work site guidelines and expectations
Establish key individuals as Mentors and Program Administrators
Develop and leverage a company wide Training Tool
Implement a computer-based training module for program overview and understanding
Define Roles and Responsibilities for all levels of personnel
Reduce overall Events to achieve Target Zero Performance!

3. Computer Based Training
Two separate training modules
Specific training for workers and Supervisors
Outlines expectations of program execution
Knowledge check to ensure understanding

4. Participant Overview
SHORT SERVICE WORKER (SSW) / At-Risk Employee (ARE)
New to Brock or Less than 90 days experience at host facility (ARE: 6 Months)
Gone from Brock or host facility for more than 6 months
Exhibited lack of knowledge and needs to be retrained
SITE SAFETY MATURED PERSON (SSMP)
Graduated from SSW program
Demonstrates knowledge and understanding of program
Lends support to short service worker
MENTOR / COACH
Employee who has shown ability to help others meet expectations
Will be assigned one or more SSW’s on site
Responsible for day-to-day training and overall accountability of SSW
WORK SITE MANAGER
Responsible for program implementation on site
Assesses workload and develops staffing plan
Accounts for all SSW’s on site
PROGRAM MONITOR
Designated member of the EH&S team
Receives ongoing feedback on program
Works to ensure program success

5. Training Overview Six Week Training Program
Weeks 1-4: Focuses on general safety requirements for working on-site
Week 5: Discusses craft specific requirements
Week 6: Additional training
and makeup
Documented daily on a Training Log
Field verification with knowledge checks

6. Level Identifiers Short Service Worker/At-Risk Employees
Mentor / Coach
Site Safety Matured Person

7. Evaluation and Graduation
Weekly evaluations conducted by the Mentor
Feedback is provided by the SSMP and Mentor
Supervisor verifies the SSW’s progress
Training documentation reviewed for completion
Graduation ceremony is held acknowledging program graduates
Mentors acknowledged and recognized
GRADUATION!
Training Requirements
Performance Verification & Feedback
Evaluation & Knowledge Check

8. Benefits and Improvements
Provides standardized training for new hires consistent throughout the organization.
Engages employees to ask question, seek guidance and better understand the job requirements.
Promotes program ownership by all levels of employees including site supervision.
Reduced overall incidents by decreasing the number of SSW events.

9. Short Service Worker Program