1. Internet Services

2. Welcome…. It’s Time to Get Online! Three things we would like you to gain from this meeting. We’re here to help you become successful.

3. Three things that we would like you to take from this meeting The Big Planet’s ISP signup process is Solid. All of the features are here. You can sell Big Planet’s Internet Service NOW!

4. We are here to help... Al Jensen, Director Brandon Kunz, Product Manager Laryn Brown, Marketing Manager Robin Young, Project Manager

5. New Signup CD-ROM Bulldog Team Objectives –Streamline –Clear installation path –“Mom Ready”

6. Mom’s Statistics Occupation - Small business owner Computer literacy - Novice Age - Not disclosed Installation - Successful

7. User Experiences Real comments from the usability testing of new Install CD.

8. Big Planet ID Number Eliminate unneeded data entry. One path to follow. Ensure credit for representative/ sponsor.

9. Key Features Online Tutorials Netscape Communicator –Newsgroups –Personal mailing lists –Conference

10. Introduction Why I joined Big Planet Alexander Graham Bell Internet connection in every home

11. It’s Time to Get Online No $25 sign-up fee! New install CD. Complete feature set. We are competitive today.

12. The Future ISDN service. $6.95 e-mail only account. Point of presence request form.

13. Frequently Asked Questions Refer to your handouts. Also available on the web.

14. Lets Review The Big Planet’s ISP signup process is Solid. All of the features are here. You can sell Big Planet’s Internet Service NOW!

15. It’s Time for Something BIG!