1. CHAPTER OBJECTIVES © SOUTH-WESTERN EDUCATIONAL PUBLISHING EMPLOYEE AND ORGANIZATIONAL DEVELOPMENT nDefine organizational development and discuss the two important components of an organizational development program. nExplain the components of a career development program. nDescribe the value of performance reviews and training and development to businesses and employees. nDescribe the variety of career opportunities in business, including international business careers. nOutline the steps in preparing a career plan. 2525

2. © SOUTH-WESTERN EDUCATIONAL PUBLISHING ORGANIZATIONAL DEVELOPMENT nImproving work processes nIdentifying the need for change nPlanning an organizational development program nImproving the work environment nJob design nJob enlargement nCross training nJob enrichment

3. © SOUTH-WESTERN EDUCATIONAL PUBLISHING CAREER DEVELOPMENT nRequirements for a career development program nLong-term plans nCareer paths nPerformance review nCareer counseling nTraining and development nImplementing a career development program nSpecial career development programs

4. © SOUTH-WESTERN EDUCATIONAL PUBLISHING IMPROVING EMPLOYEE PERFORMANCE nPerformance review procedures nPlanning training and development

5. © SOUTH-WESTERN EDUCATIONAL PUBLISHING CAREER OPPORTUNITIES IN BUSINESS nLevels of employment nCareers in international business nPreparing for a business career nDeveloping a career plan nPreparing a career portfolio