1. ROC Orlando …. Rev. Doug Kallesen

2. Mission Affirmations  Mission is the heart of God  The Mission of God is necessary because of sin  The Mission of God is centered in Jesus Christ  The Mission of God is empowered by the Holy Spirit  The Mission of God is our mission  The Mission of God is my mission  The Mission of God is urgent

3. Tools for The Mission  Power of the Gospel – Rom 1:16  Why & How we are saved – Titus 3:5  Heavenly Food Mat 26:25-27  Parable of the Minas –Luke 19 Grace upon grace!

4. Consistent Follow Up  Members  GUESTS  “Not Yets” ( pre-members )

5. Members  Entire Membership List  Address the Active  Involvement is Key  GROUP GATHERINGS THAT CONNECT AND CROSS CONNECT  Gracious Host  PERSONAL CONNECTIONS

6. Members continued…  Address the Inactive-Delinquent  Accurate Attendance records kept- watch for absence patterns more than two in a row (that are unexplained) contact them after 3 in a row and definitely before 6 in a row.  Changing Stewardship and Involvement patterns – “Danger Will Robinson.”

7. Delinquent  Follow Up – PRAY then CONNECT  Phone to set up a visit and prepare for follow up visit(s)…  The Caring Elder book has a list of several topical bible passages -  Study Bibles and Catechism are other resources  BE INTENTIONAL … GO!

8. Delinquent continued… Home Visits or offsite meal - “I’ve missed seeing you at church…is everything ok? Or “what’s going on?”  LISTEN, receive what they are saying non- judgmentally.  Encourage them to return/ you keep in touch.  Attending elsewhere – need to transfer or be released from membership. Know what your process is.  Exit Interviews – not done by the pastor.

9. Exit Interview – starters  While we are saddened by your decision to leave our church family we want to hear from you and what lead you to your decision. We want to be the best church we can be. Your “HONEST,” answers will be valuable to us in our service to Jesus and His Children. Thank You.

10. Exit Interview continued…. What word would you use to describe our …  Worship  Sermons  Music  Christian Education

11. Exit Interview continued….  Were Your / family needs being met?  Church Leader(ship)Problem (describe)  Church Direction or Focus  What needs were not being met?

12. Exit Interview  What disappointments did you experience?  Moved further away  Scheduling issues  One thing our leaders should know…

13. Guest Map  Facility Lay out with key locations clearly identified  Sanctuary  Restrooms  Nursery  Welcome Center  SS rooms identified  Exit doors and parking areas

14. MAPS & Signage are Vital

15. Are you Ready for Company?  Directions – how easy is your church to find?  Curb Appeal – does it look pretty or pretty bad?  Parking Lot to Sanctuary – what happens?  Five Senses are at work – What do your guests –  SEE  SMELL  TASTE  TOUCH  HEAR

16. Are You EXPECTING Guests?

17. Discipleship Journey…what’s that look like?

18. Intentional Discipleship !!!

19. Children’s Church or S.S.

20. FRUITS of Intentional Discipleship New Disciples / New Members

21. lhm.org/outreachinitiative  GodConnects – adult instruction & teacher training background, small group.  Outreach Videos 4-5 minutes with study guide for Churches & Schools to  Create a Culture of Outreach  Connect with guests & pre members  Create Community impact  Outreach Training for Individuals wanting to share their faith more intentionally.

22. Guest Culture  Guests come with a Divine Appointment….God is at work here.  Environment  Easy to follow service  Uplifting Music  Engaging and Empowering Message  A Holy Expectation that God is here and at work in this place  Announcements geared to Guests – video best  A place of service for everyone in every pew…including pre-member guests!

23. Guest  Multiple Systems of Noting Attendance  Guest Book  Attendance Cards (signed by everyone)  Visitor Name Tags  Members welcome all guests during “sharing of peace” or similar point in worship

24. Guests  Guest Center-welcomes guest, receives completed card, gives gift and guest pack.  Greeters –  Narthex  Church  Sidewalk/Parking Lot (directing visitors to go to the welcome center)

25. Guest Card

26. Guest Card Back

27. Visitor or Guest ?  Guest Welcome Center – Guest Card is filled out and a gift is given along with packet on church.  Information Pack that outlines an INVOVLEMENT Path  Guest Luncheon to meet with pastor, staff and leaders  Foundations Bible Class on going after church (plug in any week)

28. Visitor or Guest???  Follow Up Letter handwritten or printed  Follow up on Guest Card information  Follow Up Visit with Guest Gift  Follow Up Phone Call  Luther – “a house going pastor makes a church going people.”

29. Guests  Nametags anyone …EVERYONE  Nametags worn by members and visitors every Sunday  Guest Nametags given with slight variation  Present a Permanent Nametag to the guest after 2 consectutive/near consecutive visits.

30. Not Yets… a Pastor’s Story … what would happen if I were to pursue every possible name that I had and would diligently, consistently follow up on them until they –  Told me to stop  Moved away  Died  Joined

31. Not Yets  Who is in your world of relationships? Make a list.  Neighbors  Socially – Gym, Recreational, Clubs, Organizations  Work  School  Family / Extended Family  Acquaintances What is going on in THEIR WORLD and LIFE…daily life offers connecting points!

32. Not Yets  Relationship List –  Are they believers?  What do they need you to pray about?  How are you nurturing this/these relationships?  What is God doing in their life now? How could you join Him in His work?  How can you help connect them to Jesus and His Church?  What does your church offer that would be beneficial to them, their family and faith?

33. Not Yets – What can I do?  “Walk wide through life with arms outstretched to touch as many lives as you can in the Name of Jesus, TODAY!”  Pray as you go on your daily journeys…ask God for opportunities to connect people to Him!

34. B.L.E.S.S. “Love God and Love Your Neighbor”

35. Not Yets…how can the church create a guest friendly culture?  Five Senses -ask what it is that your first time guests …  SEE when they drive up or sit in your sanctuary (take a tour of the entire property)?  SMELL when they enter the front door?  TASTE when they get a taste of your ministry?  TOUCH or come in touch with prior to becoming members?  HEAR about you in the community, in worship, in print or media, from other members?

36. Guest Friendly Culture at Your Church  Secret Worshipers hired to give feedback  Inviting & Inspiring Message/Music and Worship  Knowing your demographics /meeting the needs  “No soul left behind…”What safety nets do we have? Attendance records Involvement and giving records Bible class/small group-missional communities Prayer Systems

37. Five Functions of the Church Systems that need to be developed/launched/evaluated….  Worship  Witness  Word  Fellowship  Stewardship

38. CHECKLISTs that leads to discipleship  Discipleship Map from non believer to disciple to discipler  Systems of Tracking & Follow up on Individual - Discipleship/Attendance/Involvement/Giving  Pre-Member areas of service – where/how can they serve?  Pre-Member ministries to get involved in that deepen their faith?  Pre-Member ministries that meet their needs… (bible studies, car care for ladies, parenting classes, tax preparation, ESOL, GED, AA, )

39. Check List….  Announcements/Newsletters/Bulletins – what will they communicate to your guests that will allow them to plug in?  V.I.P. List - Identify unchurched/non-attenders in my world-  Develop a Guest Friendly Culture in all areas of ministry  Exit Interview Template

40. Contact Info Rev. Doug Kallesen 407.234.5296 cell 407.857.5556 x 6 dkallesen@flgadistrict.org