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. STS Customer Overview. The STS Advantages Founded in 1994, STS provides IP Telephony and Managed Services to thousands of small to mid size enterprises.

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Presentation on theme: ". STS Customer Overview. The STS Advantages Founded in 1994, STS provides IP Telephony and Managed Services to thousands of small to mid size enterprises."— Presentation transcript:

1 . STS Customer Overview

2 The STS Advantages Founded in 1994, STS provides IP Telephony and Managed Services to thousands of small to mid size enterprises STS is a privately held, profitable, and debt free organization Next generation network architecture that includes Cisco, Sylantro, Meta switch, Lucent, and Acme equipment One of 400 Companies Worldwide to earn Cisco Powered Network status Since 2005, STS has grown VoIP and IP related revenue more than 1000% Private IP network connects to its disaster proof POP at the NAP of the Americas No single point of failure philosophy to attain five 9's of reliability (99.999% uptime.) 2

3 Company History Founded in south Florida as a long distance reseller Launched local services via UNE-P resale and expanded marketing to multiple Florida markets Initiated build out of next generation IP based network and surpassed 5,000 business customers Expanded to nation- wide coverage with MPLS network and achieved Cisco Powered Network status 1994200120042008 3

4 Mission Statement To Be The Leading Provider Of Managed Services and Internet Protocol (IP) Based Telephony To Small & Medium Sized Enterprise (SME) Customers In Our Primary Markets 4

5 Markets STS targets through it’s partners small to mid sized enterprises that generally have from 10 to 500 employees STS HAS WELL ESTABLISHED VERTICAL MARKETS Business Services Multi-location retailers Accounting & Legal Medical & Healthcare Hospitality Finance & Insurance Travel & Recreation Printing & publishing 5

6 Products and Services Voice Services VPX (Hosted IP PBX) Business 2 (Integrated T-1) Business PRI SIP Trunking Conference Calling Data Services MEGA 1 (Data T-1) T-3, OC 3 to OC 192 MPLS / VPN Metro Ethernet Managed Applications* Microsoft Exchange Microsoft SharePoint Network Security Managed Services* Hosted Infrastructure Hosted Servers Data Storage & Recovery Cloud Computing * 1 st Quarter 2009 6

7 Business Challenges Solved by Hosted Solutions No Control Over Adds, Moves and Changes Can’t afford an expert to manage phone system service issues Upgrades or expansion can be costly and unpredictable Have to order applications and features to get a complete solution No features to support remote workers Multiple locations are impossible to manage Vendor service calls are costly and unpredictable Discussion Points for Sales Calls Businesses dislike managing PBX’s Features and buttons are hardly used

8 EVOlution Customer Benefits  *Hurricane Proof Your Business  *Lower Total Cost of Ownership -Lower up-front Capital Expense…no PBX equipment to buy *Lower Operating Expense & Simplified Maintenance -Lower overall Total Cost of Operation per seat -Lower ongoing Operating Expense since maintenance is reduced -Centralized operations and control  *Free On-Net Long Distance Calling -30-50% of average business calling is intra-company traffic

9 EVOlution… a New Approach! Customer Premises Hosted Communications Solution without the large investment! Dedicated T-1 Internet Access – Reliability, faster connection, multiple users & guaranteed speeds. Hosted Solution - Tie teleworkers or branches to home office from any Internet connection via personalized web portal. Easy To Use Features - No manuals or codes to remember; uses standard web- based prompts. Single Consolidated Offer – Eliminates buying multiple boxes, servers & other CPE; no large capital investment. Smooth Service Transition – Initial training session provided for staff on use of service.

10 Is EVOlution Right For You? Does your business… Want to eliminate costly PBX upgrades or expansions? Want to eliminate costs associated with managing branch offices? Want simplified control over moves, adds, and changes? Want to increase business productivity? Want immediate access to new features? Have a mobile or remote sales force? Use the phone as a critical factor for operations? Focus on customer service? Anticipate rapid or uncertain growth? YES? Then… EVOlution IS right for you!

11 Favorite Features Plus…. Call Forward Call Waiting Call Hold Call Conference (3-way) Call Transfer Do Not Disturb Call Park/Call Pickup Cisco 7960G Polycom IP600 Cisco 7960G

12 Compare The Alternatives Element PBXEVOlution Up Front Cap Ex System purchase averages $25 – $100K IP phones & router No system or infrastructure TelephonesProprietaryIP, analog & digital Facilities/ReachCustomer premises managementAnywhere could be on-net Remote User Features Custom network design Special equipment Work from any Internet connection No special equipment Upgrades or New Features New investment Installation required No new capital investment Browser based Moves, Adds, Changes (MAC’s) Maintain staff in-house or outsource to on call technicians Office administrator tool for MAC reduces expense Disaster Recovery Loss of service outages possible Must purchase extra equipment for redundancy Reliability of STS Telecom network & platform IP allows instantaneous re-routing of traffic

13 Network Overview THE STS NATIONWIDE NETWORK: OC-192 backbone in Southeast National MPLS backbone Metro E in key markets Competitive costs in all major markets Carrier partners include AT&T, XO, Global Crossing, TW Telecom, and FPL Fibernet 13

14 Pricing Dedicated Data T-1 and Integrated Voice/Data T-1 w/ Cisco Equipment starting at $ 349 Seats starting at $24.95 and complete VoIP and Data solutions starting at $ 549 High Speed Metro Ethernet for Business available in 10 mbps to 1000 mbps starting at $ 1199 Microsoft Exchange, Microsoft SharePoint, Network Security, Hosted Infrastructure, Hosted Servers, Data Storage and Recovery, Cloud Computing M EGA O NE VPXM ETRO-E MANAGED APPLICATIONS and SERVICES 14

15 Training and Support Initial Customer Training provided at no cost On-line training available via our web portals (Webinar) 24 X 7 Customer service and Network support 15

16 The STS Advantages SINGLE SOURCE FOR IP AND IT MANAGED SERVICES HIGH-PERFORMANCE NETWORK INDUSTRY-LEADING CUSTOMER SUPPORT AND SYSTEMS One provider with nationwide network. Complete suite of Managed Services. Commitment to Product Innovations Cisco Powered Network Next gen architecture with best of breed Partnerships with leading carriers Dedicated Channel Managers. Responsive technical support. Robust proprietary OSS/BSS 16

17 In Summary… STS EVOlution just makes good business sense! Increases your productivity Cuts monthly telecom costs Scales according to your needs Is simple to control, configure & customize Allows you to focus on your business instead of your communications systems Hurricane proofs your business! Transform your business with EVOlution – a flexible, scalable, business-grade communications solution!


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