1. 2016 Troop Cookie Manager Training
2012 Troop Cookie Sale Training
2016 Troop Cookie Manager Training

2. 2012 Troop Cookie Sale Training
Welcome to 2016
Troop Cookie Manager Training!
Your Area Cookie Manager is:
ACM name here
ACM phone numbers here
ACM address here

3. Your TCM Agreement
Please complete the Troop Cookie Manager agreement TODAY and return to your ACM by the end of this training (you will not receive Snap+ access until you have turned in this signed form)
Please remember that a TCM must be a currently registered Girl Scout and have an approved background check within the last 3 years.
If you are not the Troop Cookie Manager, you do not need to fill out this TCM Agreement.

4. 2016 Cookie Sale Theme

5. Highlights of the 2016 Cookie Sale Program
2012 Troop Cookie Sale Training
Highlights of the 2016 Cookie Sale Program
Cookies are now $4.00 per box – Gluten Free are also only $4.00 per package
Snap is now new and improved and called Snap+ , you’ll love it’s ease of use and information right on your home screen!
Troop proceeds plans have increased! More details later in this presentation.
Just In Time Training tutorials posted in Snap+ just before each deadline/required task
Credit card processing available again and council pays all fees so it’s free to all troops! Sign up today later in this training.
Most of these topics will be covered in more detail later in training

6. 2012 Troop Cookie Sale Training
Cookie Sale Basics
ALL cookies are $4.00 per package
Troops order cookies by the case (12 boxes in each case)
There are 9 cookie varieties, all are in Snap+ (yes, even the Gluten Free!)
Girls and troops cannot return cookies once they’ve been signed for

7. Preparing for
the Sale

8. “Just In Time” Training (JIT)
New this year, Council will also be providing “Just In Time (JIT)” training. This does NOT replace one on one training, just an additional supplement.
JIT training will consist of short descriptive videos or written directions sent out/posted in Snap+ right before a certain event or deadline. The links to these JIT tutorials will show under the Messages section of the Cookie Sheet. This will help remind troops of the deadline approaching and show exactly how to complete that task in Snap+.

9. JIT Training Schedule
Getting started & what to do first in Snap+- December 1, 2015
Entering initial orders – December 7, 2015
COCO set up for girls and volunteers – December 14, 2015
Cookie Booth Scheduler- January 4, 2016
Planned Orders- January 8, 2016
Transfers to girls and other troops – January 18, 2016
Using the Reports to aid in your sale– January 25, 2016
Financial Transactions & drafts – February 1, 2016
Recognition Orders – February 15, 2016
Closing out your sale, final steps – February 22, 2016
Please check out Snap+ at each of the designated dates above to view the short tutorial on the next task/deadline. These JIT Trainings will eliminate the need to have to contact your ACM or fellow TCM to ask “How do I do this?”

10. Training Your Girls and Parents
Please use the provided training presentation for Girls and Families. We have this available in PowerPoint and PDF formats. This training can be gotten from your ACM or found online our councils website under the forms page.
Allot a full hour to go over training with your girls and parents.
Do not rush training. Parents that are fully aware and informed of all the steps and processes of the cookie sale will be much easier to work and communicate with during the busy time of the sale.
Statistics have shown from past sales that parents who do not get adequate training often end up with collections issues and/ or routinely miss deadlines for turning in orders and money.

11. Important Dates (also in your Troop Reference Guide)
2012 Troop Cookie Sale Training
Important Dates (also in your Troop Reference Guide)
December 13 – Last day for troop’s initial order to be placed in Snap+ (11:59pm)
January 15 – rallies; optional order cards can be handed out
January 16 – sale starts 9:00 a.m.
January 9-16 –initial order cookie deliveries
January Walkabout/Caravan week
January 23- First official cookie booths begin
February 12– troops’ initial payments drafted- need deposits in bank by 2/10
March 6 – sale ends
March 11- all transfers and recognition reports finalized in Snap+ by 11:59pm
March 18 – final payments drafted
April 1– Superstar destination requests due to council
June 1 – recognition issues deadline

12. Permission & Responsibility Form
2012 Troop Cookie Sale Training
Permission & Responsibility Form
Hold all girl G-1 forms until the end of sale then give to your Area Cookie Manager- do not send them to council
Must have one for each girl before girl begins selling
No post office boxes- need physical address of family
Parents should list their driver’s license number (we’re trusting them with cookies)
Protects the Cookie Manager and troop
Debt prevention tool
Do not need to turn in another G-1 if girl turned in G-1 for fall sale
If you need additional forms, you can download from the forms page on council’s website or get from your Area Cookie Manager.

13. Materials from your ACM
Girl order cards- given out at Cookie Rallies
Cookie Sale Reference Guide (online only- council website, ACM can also it to you)
Cookiegram Newsletter
G2 Cookie Receipts (triplicate forms)
Money envelopes
Receipt books
T-5 Outstanding Balance form (online only- council website)
Buy 5 Certificates
Operation Cookie Drop flyer- (online, ACM can it as well)
PowerPoint training to present to girls and families will be sent from your ACM via and available on council’s website)

14. 2012 Troop Cookie Sale Training
Snap+
Web-based cookie sale management program where all your cookie orders, transfers, booths etc… are located.
Snap+ directional videos are available on ABC’s YouTube channel and short JIT Training tutorials also be posted in Snap+ on your “Cookie Sheet” before each deadline/task is to be completed.
Login and password will be created by your ACM AFTER you are done with this training and turn in your completed and signed TCM agreement- you can change your password to whatever you like. No troop will receive a login or password until their training and form is complete.

15. Snap+ Directions
All directions for Snap+ are in recorded video tutorials on ABC’s You Tube Channel- access it from
Council will also be posting Just In Time training videos in the Snap+ “Cookie Sheet” on what deadlines/tasks are approaching along with step by step instructions on those required tasks.

16. Girl Upload to Snap+
As in years past, council will upload girl names directly into Snap+.
If a girl is not currently registered for the 2015/16 year then her name will not appear in Snap+.
We will do uploads twice a week from December through February to capture newly registered girls.
If you have a girl that does not appear in Snap+, first check to make sure the girl is registered to your troop for the current year.
ACM’s and/or Troops are not able to add girl names into Snap+.
Girls names will appear in Snap+ once they are correctly registered to your troop and council does another bi-weekly upload

17. Smart Phone Credit Card App
2010 Troop Cookie Sale Training
Smart Phone Credit Card App
All troops are able to accept credit card payments from customers right through their smart phones, tablets or laptops.
Any leader or parent with a Smart phone or tablet can download the council approved app and accept credit card payments
Council will pay for ALL fees again this year! Win/win for troops!
Step by step directions are on the council website now ACM please pause the training and allow each troop to take 5 minutes to follow the link below to get merchant accounts set up.
Swipers take approximately 2 weeks to get and for the account to be set up and linked to your troop bank account.
Link to go here

18. Training Your Troop and Parents
2012 Troop Cookie Sale Training
Training Your Troop and Parents
Do not rush your training, allot at least 1 hour so you can effectively go over everything with your girls and parents
You must use the PowerPoint training available on our council website and/or through your ACM.
Check out ideas, games at ABCsmartcookies.com and clip art on Flickr at
Work with your girls and parents to set individual and troop goals and decide what your troop will do with cookie money earned

19. 2010 Troop Cookie Sale Training
Setting Goals
It is especially important with a direct sale for all troops to set a goal and to use this goal to help with deciding the initial order.
Girls and troops that set goals sell 30% more
Set troop goal and individual girl goals
Enter and track goals at (COCO)
Girls that enter goals in COCO by January 31 earn the Goal Getter patch below

20. Initial Troop Cookie Orders
2010 Troop Cookie Sale Training
Initial Troop Cookie Orders
Due in Snap+ by December 13, 2015, 11:59 pm
Troops should view the JIT training tutorial posted in Snap+ on 12/7/15
Troops should use their goal and previous years orders to help determine how many cookies they order initially.

21. Initial Delivery (ACM will have date, time and location)
2012 Troop Cookie Sale Training
Initial Delivery (ACM will have date, time and location)
Bring a printed copy of your order from Snap+ and picture ID
Plan for appropriate number of vehicles and people to pick up cookies at one time (see chart on next slide)
No kids allowed (dangerous)
Count and check cookies multiple times BEFORE signing!
Sign for only exactly what you receive
Enter your particular area’s delivery information here

22. How Many Cases Fit in My Car?
Use the chart below to help determine what size and how many vehicles you will need to pick up your troops initial cookie order.
Please note this chart is based on an empty vehicle using all space except the driver’s seat.

23. 2012 Troop Cookie Sale Training
Private Deliveries
If a Troop’s initial order is 500 cases or more council will arrange to have it delivered directly to the troop
If you see that your order will qualify for a private delivery- please work on securing a location where we can deliver your troops’ cookies BEFORE council contacts you
Council will contact the troop to find out the desired arrangements once the initial order is placed in Snap+

24. 2010 Troop Cookie Sale Training
At Pick Up
Troops should have a printed copy of their order from Snap+ to in order to pick up cookies. The order can be printed from Order reports in Snap+ and is called Troop Initial Order

25. Troop Initial Order Report
2010 Troop Cookie Sale Training
Troop Initial Order Report

26. Distributing Cookies to your Girls
2012 Troop Cookie Sale Training
Distributing Cookies to your Girls
Establish place and time for girls to pick up cookies – keep weather in mind
Remind parents to count cookies before signing the G-2 Cookie Receipt
Do not give cookies to a parent or guardian until they sign the G-2 Cookie Receipt (triplicate form given to you with your cookie materials, this is the most important form for you to keep track of and accurate- there is one form for each girl in your troop)

27. 2012 Troop Cookie Sale Training
G-2 Cookie Receipt
Official form on which to obtain parent signatures
Important documentation if collection issues arise -- transfers responsibility for payment from troop to girl/parent
Save this form for EACH GIRL for at least 6 months AFTER the Cookie Sale ends.
Only turn in a copy for girls that do not pay entire cookie bill
Every troop is required to use this form to obtain parent signatures every time cookies are distributed

28. NO Selling Before January 16th
2010 ACM Training PowerPoint
NO Selling Before January 16th
Even though you will have cookies in hand, troops ARE NOT to begin selling cookies until Saturday 1-16 at 9am
Troops found selling before the start date may be dropped down a tier in our new proceeds plan and/or no longer allowed to participate in the sale.
Extensive guidelines in ACM Ref Guide

29. Beginning of
the sale

30. January 16th – The Sale Begins!
2012 Troop Cookie Sale Training
January 16th – The Sale Begins!
Troops view JIT training tutorial on Getting started & What To Do First posted in Snap+ on 12/1/2015
9:00 a.m. start
Pick up girl order cards at your cookie rally or from your ACM
Permission forms must be collected from girls to receive girl order cards

31. COCO (Cookie Command) COCO= online marketing e-cards/promise orders
COCOdirect= Part of COCO used for complete online sales, customer gets specific COCOdirect e-card, places order, pays with credit card and has cookies shipped to them
COCOmobile= COCO’s mobile app that can go on your smart phone or tablet that gives you access to everything you can do on COCO and COCOdirect right in the palm of your hand!

32. 2010 Troop Cookie Sale Training
Your troops have a customized web–based “business center!” Our Cookie Command Center, or COCO, lets girls manage their cookie activities online.
Set and track goals: Girls determine their individual cookie goals. They record their progress toward goals, and set stretch goals along the way. Girls choose which recognitions they want to achieve and see the ones they can earn if they sell at higher levels
Create a plan: Girls determine what activities they will undertake as part of their cookie program, choosing among a list of recommended activities and/or adding their own. Each activity is tied to one of the 5 Essential Skills. Girls earn and collect “5 Skills Bling” when they complete planned activities.
Use marketing tools : Girls can import a contact list and save this information from season to season. They can send e-cards to friends and family. Friends and family place orders online (girls still fulfill the order). Girls that send 15 or more online e-cards receive the Online Patch!
Custom COCO Dashboard: Girls can upload their own image or choose a fun avatar to personalize their dashboard The troop/group leader can also upload a team photo to COCO’s troop page.
Custom Troop Dashboard: An ideal vehicle for volunteers to communicate with girls, COCO’s troop page allows volunteers to post messages about the cookie sale to girls and monitor the troop’s progress. Volunteers can help girls set goals and cheer them on!

33. 2010 Troop Cookie Sale Training
With COCOdirect... Consumers can have cookies shipped directly and pay via credit card.
Girls can sell using COCOdirect in 2 ways:
1- Using COCOmobile - ABC’s proprietary girl ordering app 2- Using COCO Online Marketing - Girls can send an eCard to friends and family that includes a secure link to COCOdirect.
Easy to Use! For sales made through COCOdirect, there’s... NO money collection and NO hand delivery!
Customers can choose from packaging sizes:
An eight-pack sampler that includes one of
each variety - A half dozen of any one variety - A dozen of any one variety And for a limited time only, they can order ABC’s gluten free Trios
Girls with at least 1 online order will receive this Team COCO Patch!
For step by step instructions on how to get set up in COCOdirect, please visit and click on the Technology Tab, see the flyer on your thumb drive or view the insert in every girl order card.

34. This mobile app puts cookie selling right in girls' pockets!
COCOmobile allows girls registered on COCO to set cookie goals, track sales progress, and take orders via an iPhone®, iPod touch®, iPad® or Android device™. 
Girls can:
Set & track goals, View recognitions, identify level achieved, track sales needed for next level & celebrate recognition achievement, Enter & manage cookie orders, View a summary of orders & item totals, confirmations to customers for new & updated orders, Share nutritional information & product images with customers when taking orders, Track order payment & delivery status, Export sales data, Automatically sync with online COCO information on abcsmartcookies.com.
For step by step instructions on how to set up COCOmobile, please visit and click on the Technology Tab.

35. How do girls get sales credit for cookies they’ve sold online?

36. How does Snap+ show the financial transactions for the orders that customers bought and paid for online?

37. IMPORTANT
In order for each girl to receive the proper sales credit from any online sales, her name in COCO must match EXACTLY the way it is listed in SNAP+ (which is the way the name was spelled when the parent registered the girl).
It’s a good idea to have a troop meeting where all you do is look at your list of girl names in Snap+ and then help each girl set herself up in COCO This will prevent any sales from not transferring from the online site into Snap+.

38. 2010 Troop Cookie Sale Training
Planned Orders
View the JIT training tutorial posted in Snap+ on Planned Orders 1/8/16
A planned order is when you need to order more cookies after you’ve received your initial order of cookies. You can order more cookies once a week.
6 planned order weeks
First planned order due in Snap+ by Sunday January 17 at 11:59pm
Cookies can be picked up at cupboards, traveling trucks and/or warehouses beginning January 19, 2016
Troop must place Planned Order in Snap+ by 11:59pm on each Sunday night to be guaranteed cookies the following week
Troops will receive receipt called M-8 from the delivery agent or cupboard manager (Save your receipts! The delivery agents put your cookie pickups into Snap after you get them. If they make a mistake in this entry, your receipt is the only documentation you have for us to correct this.)
Available in case increments only (troops will always place orders in case quantity, be mindful when placing your order in Snap+)
Step by step instructions for placing a planned order are in your Troop Reference Guide. Video instructions are on ABC Baker’s YouTube channel as well.

39. 2010 Troop Cookie Sale Training
Planned Orders
When placing a planned order in Snap+, troops can choose to pick up cookies at a local Cookie Cupboard (often at a volunteers home), a Cookie Warehouse or at a Traveling Truck.
Each Traveling Truck will always come to the same location and on the same day of the week, HOWEVER, the times may vary slightly due to order quantity. Please check the councils website or your Cookie Sheet in Snap+ (under the messages tab) each Monday for the exact schedule of the traveling trucks for that week.
Once you select your pickup location in Snap+, then you can not pickup cookies anywhere other than at that location that week. Cupboards and trucks are only stocked with orders that troops placed for those specific locations and no extras.

40. During the Sale
Check your Cookie Sheet in Snap+ frequently for messages. There is often important information under the Messages tab that you need to click on and read. All Just In Time Training links will be posted here also.

41. During the Sale
Please continuously work with the parents of your troop when placing Planned Orders each week. Troops can easily get into problems if they do not communicate with girls and parents regarding amounts of cookies to order. Constant communication with the families about ordering quantities will ensure that they do not over or under order.

42. 2010 Troop Cookie Sale Training
Initial Payment
View the JIT training on Financial Transactions & Drafts posted in Snap+ on 2/1/16
50% of troop’s initial order drafted February 12 Transfers out to other troops do not affect initial amount due . These are reflected in your final draft amount.
All monies should be deposited into the troop bank account by Feb. 10
Council will send an to TCM (contact MUST be in Snap+) about a week before the draft to let troop know of amount we are drafting
Check the Troop contact Information section in Snap+ to make sure you have entered a valid address and all other contact information. This is very important and one of the first things you need to do when you log into Snap+ for the first time.

43. Payment Auto drafting
The Finance Department will auto draft troop accounts for cookie payments
We will upload troop routing and account numbers into Snap+, but please double check to make sure yours is correct.
Bank account and routing #’s are located in Snap+ in the edit troop information section.

44. Don’t Forget…

45. Operation Cookie Drop (OCD)
2012 Troop Cookie Sale Training
Operation Cookie Drop (OCD)
Troops and girls collect monetary donations which will be used to purchase cookies for our military troops
Great option for customers that don’t want to purchase cookies but want to support the girl or troop
Troops and girls receive same sales credit and proceeds as they would for regular box sales without having to deliver a single box of cookies!
Cookies will be delivered to military bases in May
ALL funds a troop receives from a girl for Operation Cookie Drop MUST BE USED FOR THIS PURPOSE ONLY!!! Girls can not get sales credit for OCD if you do not count their donations toward OCD in Snap+!

46. 2012 Troop Cookie Sale Training
The Buy 5 Program
Customers that purchase 5 boxes or more (during a single purchase) qualify to win a year’s worth of free Girl Scout cookies
Girl Scouts give qualified customers a Buy 5 Certificate and customers enter themselves into the drawing online
Girl Scout families are eligible to win as well
One winner from each region (6)
Great way to “up-sell” customers that purchased 3 or 4 boxes
You can use the promotion “5 for $20” to help upsell your customers

47. 2010 ACM Training PowerPoint
Cookie Booths & Walkabouts

48. 2010 Troop Cookie Sale Training
Snap+ Booth Selection
View the JIT training on Cookie Booth Scheduler posted in Snap+ on 1/4/16
Booth selection will begin with one lottery
Once lottery is complete, booth selection will be on a first come, first serve basis with initial daily limits
Troops can still secure booths that are not listed in Snap+; called Troop Secured Booths
No limit to the number of booths a troop can select
Troops will receive booth confirmations
Real time booth locating for our customers

49. 2010 Troop Cookie Sale Training
Snap+ Booth Locator
All areas will use the Snap+ Booth Scheduler for the 2016 Cookie Sale
Great Marketing Tool - All booths (including troop secured) entered into Snap+ are available to the public on the Booth Locator
Having all booths in the Snap+ Booth Scheduler eliminates the chance of overlapping booths in the same area, shopping center etc…

50. 2010 Troop Cookie Sale Training
Cookie Booths
Troops should ALWAYS cancel a booth they are unable to host
Safety is a priority at all cookie booths
Cookie booths require a minimum of 2 adults and 2 Girl Scouts (the council can help team up Juliettes for booths)
New! Girl Scout Cadettes and up can have booths with 1 girl and 1 adult. (Council still recommends 2 adults at all times however)
Troops should remember they are Girl Scouts and act accordingly at cookie booths when either interacting with the public or other troops.

51. Cookie Booths - Etiquette
2010 Troop Cookie Sale Training
Cookie Booths - Etiquette
Troops should ALWAYS cancel a booth they are unable to host
Customers get frustrated when there is no booth where there should be one per the Booth Locator
Troops get frustrated when they lose a booth opportunity because a booth was not cancelled in the Snap+ Booth Locator
Safety is a priority at all cookie booths
Be on your best behavior at Cookie Booths! This is often the only time the public sees and interacts with Girl Scouts.

52. 2010 Troop Cookie Sale Training
Bling Your Booth!
Bling Your Booth is a fun cookie booth contest hosted by GSUSA
Your troop could win $250!!!
Check out this video:
Visit GSUSA’s Facebook page for more details:
Contest begins January 2016

53. 2010 Troop Cookie Sale Training
Important Booth Dates
Nov 1-Dec 11 Booth Managers secure booths for all troops
December 11 Booth location information due to council
December 12 Troops can secure Troop Secured Booths
January Snap Booth Lottery Selection
January 15 Snap Booth Lottery at10am
January 15 First Come, First Serve Booths at 12noon
January 16 Cookie Sale begins
January Cookie Sale Walk-About Week
January 16 Troop Secured Cookie Booths begin
January 23 All Cookie Booths begin
March 6 Cookie Sale ends
June 15 No cookie booths allowed after this date

54. 2010 Troop Cookie Sale Training
What is Walkabout Week?
Walkabout Week is our kickoff for the Cookie Sale
Walkabout Week is January 16-22
Walkabout patch available in the council shops for purchase. This is not an earned cookie sale recognition.
Troops receive cookies January 9-16
Cookie Booths kick off January 23

55. Walkabout Terminology
2010 Troop Cookie Sale Training
Walkabout Terminology
Walkabouts - When a Girl Scout(s) or Girl Scout troop map out a neighborhood and then walk the neighborhood selling cookies door-to-door in a residential area with adult supervision.
Rolling Sale - Putting cookies in a wagon and doing direct sales to customers in residential areas with adult supervision.
Cookie Stand - This is a “lemonade” type stand a Girl Scout can set up on her own property (i.e., in front of her house) to sell cookies as her home owners’ association permits.
Caravan - When Girl Scouts go door-to-door in a residential area while the supervising adults follow in a car with the cookies.

56. 2010 Troop Cookie Sale Training
Walkabout FAQs
Can I have a Rolling Sale, Walkabout, or Caravan in a shopping center, park or other public area?
No. In order to maintain good relationships with property managers, stores, and to be fair, only booth sales are allowed in non-residential areas. All booth sales must be coordinated through your Booth Manager.
Can we do a Rolling Sale, Walkabout, or Caravan as a troop at one of our meetings?
Yes! What a fun outing for your troop and a great way to help girls reach their goals!
Can we do a Walk-About, Rolling Sale, Cookie Stand, and Caravan as a family?
Yes! Girl Scouts embraces family involvement.

57. End of Sale

58. 2012 Troop Cookie Sale Training
Transfers
View the JIT training on Transfers posted to Snap+ on 1/18/16
Troops can transfer cookies to each other in box increments
Will transfer credit for sales and responsibility for payment (credit shows at end of sale not initial payment)
Use receipt books to document transfers
Always get signatures from both troops on the receipt
Troop that transfers cookies OUT enters transaction in Snap (Snap will automatically send an to both troops when a troop to troop transfer is initiated)
Do not need to turn in transfer receipts unless there is a problem

59. End of the Sale
View the JIT training on Closing Out Your Sale/Final Steps posted to Snap+ 2/22/16
Complete all your troop to troop AND troop to girl transfers by March 11th
YOU MUST Create your troops Recognition Order by March 11th and check for accuracy before submitting- remember, each transfer you do to your girls affects your recognition order. If you do not create a recognition order for your troop, no recognitions will be ordered for any of the girls in your troop. You must physically create the order in Snap+. Snap+ will auto- populate the order based on each girls actual cookie sales.
Have all funds deposited in your council approved troop bank account BEFORE March 18 for the final draft- March 15th is a good date to have funds deposited by to guarantee availability
Meet with ACM by March 18 to turn in any debt issues you have with parents

60. Recognitions

61. End of Sale Recognitions
2012 Troop Cookie Sale Training
End of Sale Recognitions
Based on girls’ total sales as entered in Snap+ by the TCM
If sales are not entered correctly and all transfers have not been made, then girls will not receive credit for the correct recognitions
TCMs create recognition order in Snap+ (automatically populated once you create the order)
Please distribute recognitions to girls by the end of May
Recognition issues (missing, broken, etc.) must be reported to your ACM when you pick them up
Uncollected patches and recognitions will be returned to the council by June 15- you will have to make an appointment to pick them up

62. End of Sale Recognitions
2010 Troop Cookie Sale Training
End of Sale Recognitions
End of Sale Recognitions
Recognitions are cumulative!
Door Hanger Memo Board
50 + Boxes
Journal with Chromastix
125+ Boxes
Hedgehog Lip Gloss 200+ Boxes
6-n-1 Scarf
300+ Boxes
Theme T-Shirt
255 + Boxes
Diva Pin and/or Dangler
275+ Boxes

63. End of Sale Recognitions
2010 Troop Cookie Sale Training
End of Sale Recognitions
Small Plush
Hedgehog
400+ Boxes
Lunch Cooler & Sport Bottle
600+ Boxes
Cross Body Bag, Mix-not-Match Earrings
Superstar Destinations
500+ Boxes
Beach Towel, Hedgehog Pillow & Foldable Sunglasses
900+ Boxes
Large Plush Hedgehog
700+ Boxes
Theme Hoodie
800+ Boxes

64. End of Sale Recognitions
2010 Troop Cookie Sale Training
End of Sale Recognitions
Kindle Fire
1,500- 1,999 Boxes
GoPro Hero Camera
2,000- 2,499 Boxes
Duffle Bag & Fitbit
1,000- 1,499 Boxes
Apple Watch Sport
3,500 + Boxes
Beats Headphones
2,500-2,599 Boxes
iPad Mini
3,000-3,499 Boxes

65. End of Sale Recognitions
2010 Troop Cookie Sale Training
End of Sale Recognitions
Theme Participation Patch
15 + boxes
Online Marketing Patch
Send 15+ online orders
Goal Getter Patch
Enter your goal by January 31
Super Patch
500+ boxes
Get at least 1 online order through COCOdirect
Achievement Bar
150+ boxes
Operation Cookie Drop
Turn in donations for
15+ boxes of cookies
($52.50 or more)

66. 2012 Troop Cookie Sale Training
Girls and sisters that sell 500+ boxes are eligible
Girls earn points on a sliding scale based on box sales
Girls can “shop” for prizes ranging from free movie tickets to theme park admission tickets
Cookie Dough is one of the Superstar Destinations (download Superstar Destinations Brochure from council Web site)
Parents submit online Superstar Destinations Request by April 1
Tickets, etc. mailed by first week of June
TCMs and Leaders should not submit Superstar Destinations requests

67. 2010 Troop Cookie Sale Training
Girls that have sold 5,000 boxes or more with the council
They will receive a special plaque, business cards and other gifts as well as a letter of recommendation from our CEO, Lisa Jones (usually in August of each year)
Recognition in the CookieGram the following year

68. Definition of a “Selling” Girl
2012 Troop Cookie Sale Training
Definition of a “Selling” Girl
Any girl with any transaction in her name in Snap+ will be automatically calculated as a selling girl. This is reflected in the
Troop Balance Summary report. Registered Girls that are not selling will NOT count towards your box per girl average.

69. The Box-Per-Girl Average
The number of boxes received by the troop divided by the number of selling girls Example: Troop sold 200 cases with 13 girls selling 200 x 12(number of boxes in a case) = 2,400 boxes divided by 13 girls = 185 BPG average

70. 2010 Troop Cookie Sale Training
Troop Proceeds
New this year! We now have a tiered level troop proceeds plan that is based solely on the troops box-per-girl average. No more bonus plan requirements- just sell more and earn more! (Snap+ will automatically reflect the correct proceeds plan at the end of the sale, based on the troops overall box-per-girl average.)
Box-per-girl average
Proceeds Rate
1-149
$0.50
With All
$0.58
Recognitions
$0.60
350+
$0.63
$0.55
Patches Only
$0.65
$0.67

71. Prevent Parent Collection Issues
2012 Troop Cookie Sale Training
Prevent Parent Collection Issues
Make sure parents sign G-1 Permission and Responsibility Form
Get signatures on G-2 Cookie Receipt EVERY TIME cookies are distributed
Collect payments at each meeting, or more often is even better (at least once a week)
Limit number of boxes given to girls and collect payment before distributing more cookies
Be organized and get everything signed off on and you’ll be in great shape!
Preventing cookie debt is MUCH easier than trying to collect money after the debt has occurred

72. Uncollected Cookie Money
2012 Troop Cookie Sale Training
Uncollected Cookie Money
Obtain T-5 Outstanding Balance form from your ACM or on council’s website
Enclose documentation (cancelled checks, receipts, etc.)
Provide as much contact information as possible about debtor
Turn in anybody who owes your troop by March 18– even if you think they’ll pay soon

73. Preventing Troop Collection Issues
Order only as many cookies as you need to fill orders or for one week at a time
Retain receipts for every cookie transaction
Check Snap+ frequently- look at your transfers for accuracy
Collect cookie payments from girls frequently (at least once a week!) and deposit money in troop account immediately
Never deposit cookie money into a personal account
Maintain detailed records of troop cookie deposits (who, what, when)

74. Where to go for information
Just In Time Training links posted on Snap+
Area Cookie Manager
Regional Cookie Manager
ABC Bakers Web site: and abcsmartcookies.com
Girl Scouts – NC Coastal Pines site:
ABC Bakers You Tube site (for snap instructional videos):
Your home screen in Snap+

75. 2016 Regional Managers

76. RCM Contact Info
AnneMarie Sapko (West):
Brigette Smith(North West):
Sue McClain (South West):
Donna Hayes (Central):
Donna Scheck (South East):
Dana Andrews (North East):
Michelle Edgar (New Troops):

77. Thank you for your time and attention, and thank you for helping your girls meet their financial goals in the
2016 Cookie Sale Program!