1. Microsoft Windows XP Professional MCSE Exam 70-270

2. Installing, Managing, and Troubleshooting Hardware Devices and Drivers Chapter Eleven

3. Understanding Automatic and Manual Hardware Installation Installing Hardware Automatically Installing Hardware Automatically Plug and Play requires: Plug and Play requires: –PnP BIOS or (ACPI) BIOS –PnP OS –PnP Hardware Devices

4. Installing Hardware Automatically Windows XP Professional supports Plug and Play hardware. Windows XP Professional supports Plug and Play hardware.

5. Using the Add Hardware Wizard You can also use the Add Hardware Wizard to initiate automatic hardware installation for undetected hardware devices, both Plug and Play and non-Plug and Play, and to troubleshoot devices. You can also use the Add Hardware Wizard to initiate automatic hardware installation for undetected hardware devices, both Plug and Play and non-Plug and Play, and to troubleshoot devices.

6. Using Device Manager Device Manager can be launched from Systems Property or the Computer Management console. It is a snap-in located under System Tools. Device Manager can be launched from Systems Property or the Computer Management console. It is a snap-in located under System Tools.

7. Understanding Automatic and Manual Hardware Installation Installing Hardware Manually Installing Hardware Manually Determining Hardware resources Determining Hardware resources –IRQ –I/O Address –DMA –Memory

8. Configuring and Troubleshooting Hardware Devices Using Device Manager Using Device Manager –Device Manager provides you with a graphical view of the hardware installed on your computer and helps you manage and troubleshoot it. –When you change device configurations manually, Device Manager can help you avoid problems by allowing you to identify free resources and assign a device to that resource, disable devices to free resources, and reallocate resources used by devices to free a required resource.

9. Computer Management

10. Device Properties The device Properties dialog box appears The device Properties dialog box appears

11. Viewing Hidden Devices 1. Click Start and then click Run. In the Open text box, type cmd and click OK. 2. At the command prompt, type set DEVMGR_SHOW_NONPRESENT_DEVICES= 1 3. Press Enter. 4. Start Device Manager. 5. At the command prompt, type start devmgmt.msc.

12. Practice: Using Device Manager Using Device Manager Pages 417 – 418

13. Installing, Configuring, Managing, and Troubleshooting Fax Support –It provides you with the capability to send and receive faxes with a locally attached fax device, or with a remote fax device connected on your network. –However, the Fax component of Windows XP Professional is not installed by default, so you must install it. –Install Fax support on page 419

14. Fax Services Installing Fax Installing Fax –You use the same modem 56K 56K DSL DSL Cable Cable

15. Installing Fax services Start > Printers and Faxes Start > Printers and Faxes Click on Setup Faxing Click on Setup Faxing

16. Faxing Wizard You must insert your XP CDROM You must insert your XP CDROM Prompts you to enter your Sender information. Prompts you to enter your Sender information. Then the Sending or Receiving Device. Then the Sending or Receiving Device. Other information: Other information: –TSID (Transmitting Subscriber ID) –CSID (Called Subscriber ID)

17. Sending Faxes Now you can use any Windows program using the Fax printer. Now you can use any Windows program using the Fax printer.

18. Fax Consol

19. Creating a personal cover page. Creating a personal cover page. –From the Fax Console –Select Tools –Personal Cover Pages –From View you can add the Grid lines –From Insert add: Recipient Recipient Sender Sender Message Message

20. Managing and Troubleshooting I/O Devices Scanners and Cameras Scanners and Cameras –Windows XP Professional installs them automatically when you connect them to your computer. Mouse Devices Mouse Devices Modems Modems Game Controllers Game Controllers IrDA and Wireless Devices IrDA and Wireless Devices Keyboards Keyboards

21. Viewing and Configuring Hardware Profiles Understanding Hardware Profiles Understanding Hardware Profiles –A hardware profile stores configuration settings for a set of devices and services. Windows XP Professional can store different hardware profiles to meet the user's different needs.

22. Creating or Modifying a Hardware Profile To create a new profile, in the Available Hardware Profiles list, select the profile that you want to copy, and then click Copy. To create a new profile, in the Available Hardware Profiles list, select the profile that you want to copy, and then click Copy. Activating a Hardware Profile Activating a Hardware Profile

23. Viewing Hardware Profile Properties To view the properties for a hardware profile, in the Available Hardware Profiles list, select a profile, and then click Properties. This displays the Properties dialog box for the profile. To view the properties for a hardware profile, in the Available Hardware Profiles list, select a profile, and then click Properties. This displays the Properties dialog box for the profile.

24. Configuring, Monitoring, and Troubleshooting Driver Signing Configuring Driver Signing Configuring Driver Signing Monitoring and Troubleshooting Driver Signing Monitoring and Troubleshooting Driver Signing

25. System File Checker (SFC) Windows XP Professional also provides System File Checker (SFC), a command-line tool that you can use to check the digital signature of files. Windows XP Professional also provides System File Checker (SFC), a command-line tool that you can use to check the digital signature of files. System File Checker Options: System File Checker Options: –/scannow –/scanonce –/scanboot –/revert –/purgecache –/cachesize=x

26. Windows File Signature Verification Tool Click Start, click Run, type sigverif Click Start, click Run, type sigverif Advance features: Advance features:

27. Practice: Using the Windows File Signature Verification Tool Using the Windows File Signature Verification Tool Pages 434

28. Configuring Computers with Multiple Processors Scaling Scaling –Adding processors to your system to improve performance is called scaling. –Any computer that runs applications that perform heavy computation, such as scientific or financial applications and complex graphic rendering (like computer-aided design programs), also benefit from multiprocessor systems.

29. Updating Drivers If your computer only has a single processor, upgrading the driver is not going to make it a multiple-processor computer. In fact, a computer with only one processor might no longer function if you upgrade the driver to one that supports multiple processors. If your computer only has a single processor, upgrading the driver is not going to make it a multiple-processor computer. In fact, a computer with only one processor might no longer function if you upgrade the driver to one that supports multiple processors.