1. MT 340 UNIT 8 SEMINAR DARLENE RINGHAND APRIL 18, 2012

2. WELCOME - AGENDA Unit 7 review Comments –Discussion/Homework Unit 8 Discussion Expectations Other Good Evening!

3. UNIT 7 REVIEW What is organizational culture? What makes an organization unique? How do organizational members learn the culture? How do you create an ethical organizational culture? How is organizational culture related to resistance to change?

4. SEMINAR DISCUSSION Human Resources What is it?

5. UNIT 8 OBJECTIVES - TOPICS Unit Outcomes Steps in a Typical Employee Selection Process Performance Evaluation Process & Methods to Improve Four Types of Employee Training Promote Diversity Within Organizations

6. STEPS IN A TYPICAL EMPLOYEE SELECTION PROCESS Initial Selection Substantive Selection Interview Tests and Simulations/Work related Contingent Selection Check References Make offer Negotiate salary Robbins, S. P., & Judge, T. A. (2007). Organizational behavior (12th Ed.). Upper Saddle River, NJ: Pearson Education, Inc.

7. Poll – Do First Impressions Count? Yes No Why

8. PERFORMANCE EVALUATION PROCESS Purpose – Evaluation Task Outcomes Behaviors Traits – Being dependable

9. EVALUATION METHODS Written essays Critical incidents Graphic rating Behavior ratings Forced comparisons 33% of corporations are using this method per Robbins, Chapter 18. – Thoughts??

10. PERFORMANCE EVALUATION IMPROVEMENT Use multiple evaluators Evaluate selectively Train Evaluators Provide Employees Due Process Provide constructive Feedback

11. FOUR TYPES OF EMPLOYEE TRAINING. Basic Literacy Skills Technical Skills Interpersonal Skills Problem Solving Skills Ethics and Diversity Training

12. TRAINING METHODS Formal Informal On-the-job Off-the-job.

13. PROMOTING DIVERSITY WITHIN ORGANIZATIONS Recognize Work/Life Conflicts Diversity Training _______________________________ Describe a training program you might design to help employees develop their interpersonal skills. How would that program differ from one you designed to improve employee ethical behavior?

14. UNIT 8 EXPECTATIONS Reading: Chapter 18 from Organizational Behavior by Robbins & Judge Discussion View the Distinguished Scholar Video “Evaluating HR Practices". Project ◦ Be sure to take into account the advice that Randall Pinkett gave in the video, "Evaluating HR Practices". ◦ Recommended page length is 5-6 pages in APA style ◦ Be sure to use the proper file name protocol for example: Last name First initial Assignment name, Smith J Week 8 ◦ Submit your Final Project paper to the Dropbox Review/Quiz

15. Unit 8 Project/Assignment Using the information from your readings, and our discussions, analyze the key elements of organizational behavior covered in this unit as they pertain to your selected organization. Complete your project by writing this final portion of your paper and submit your last part of your project together with the corrected sections from Units 2 and 4. Put the sections in order and submit to the Dropbox. Assignment Checklist: Discuss one method to promote diversity within organizations. Express how implementation of diversity initiatives increase organizational effectiveness. Identify three criteria of why diversity is important. Your Total 3-part project should include notes and observations supported by scholarly reference on the following: Describe the organization’s culture and include the factors that lead to your assessment. How do the organizational members learn the culture? Is the culture generally positive or negative?

16. UNIT 8 ASSIGNMENT CONTINUED What affect does the culture have on organizational goals? What are your recommendations for the culture? In general, how do the human resource practices of your selected organization shape employee attitudes and behavior? Do they have a positive or negative influence? Why? How is the performance evaluation process used at your selected organization? What recommendations do you have for modifying the process and how would your recommendations improve performance? What could the management team do to promote diversity within the organization? Include how you believe this would improve the overall organization effectiveness. Be sure to take into account the advice that Randall Pinkett gave in the video, "Evaluating HR Practices". Recommended page length is 5-6 pages in APA style Demonstrate your understanding of the course outcomes through your response. Ensure that your analysis of the company's organizational dynamics includes such things as group and team behavior, leadership, conflict and negotiation, human resource practices, organizational culture, diversity, and any other related topics discussed in this course. You should not only analyze the current condition but also make recommendations for the organization to improve overall effectiveness.

17. OTHER ISSUES? Unit 8 - Food for Thought! “The greatest achievement of the human spirit is to live up to one's opportunities and make the most of one's resources.” The greatest achievement of the human spirit is to live up to one's opportunities and make the most of one's resources. Vauvenargues, Marquis de quotes (French moralist and essayist, 1715-1747)French17151747 Questions? It’s a Wrap! http://thinkexist.com/quotes/with/keyword/human_resources/

18. REFERENCES Corvette, B. A. B. (2007). Conflict management: A practical guide to developing negotiation strategies. Upper Saddle River, NJ: Pearson Education, Inc. Drafke, M. W. (2006). The human side of organizations (9th Ed.). Upper Saddle River, NJ: Pearson Education, Inc. Robbins, S. P., & Judge, T. A. (2007). Organizational behavior (12th Ed.). Upper Saddle River, NJ: Pearson Education, Inc. Thompson, L. L. (2004). Making the team: A guide for managers (2nd Ed.). Upper Saddle River, NJ: Pearson Education, Inc.