1. East vs. West What’s the difference?

2. Way to think 思维方式

3. Way of life 生活方式

4. Punctuality 准时

5. Connections 人际关系

6. Anger 对待愤怒

7. Queuing 排队

8. In the restaurant 在餐厅

9. Standard of beauty 美丽的标准

10. Way to solve problems 处理问题

11. Senior’s daily life 老人的日常生活

12. Shower time 洗浴时间

13. Boss 领导

14. The child 孩子

15. New things 对待新事物

16. Image of each other 想像中的对方

17. West (US / Europe)East (China / East Asia) LogicLinear (direct associations)Spiral (roundabout) CommunicationDirect, verbalIndirect, implied IdentityIndividual, independentGroup orientated Agreement / DisagreementArgumentative, verbalHard to say no, non-verbal PunctualityStart and end on timeAppointments flexible RespectSuccess, achievementSeniority, wisdom Business RelationshipEconomics come firstRelationship comes first Decision MakingDistributed, proactiveManager has final say Time HorizonShort term (per quarter)Long term (years ahead) Risk / SpendingRisk-takers, spendRisk-avoiders, save Cultural Differences* * but of course there are obvious exceptions

18. Regional Experience Openness & Tolerance Language Proficiency Intercultural Competence

19. Communicate Effectively Speak slowly, maintain eye contact Use objective, accurate language Rephrase sentences where necessary Listen carefully and patiently Adapt your conversation style Don’t talk down to others Clarify what will happen next

20. Uncomfortable Situations

21. Deal With It 1. Know your neighbor 2. Be open and tolerant 3. Ask lots of questions “When in Rome, do as the Romans do” 入乡随俗

22. Thank you www.randomwire.com