1. Chris Strangwood Frances Fairclough North Tyneside Single Assessment Process Information and Development Events Menzies Hotel, North Shields April - May 2004

2. Chris Strangwood Frances Fairclough Event Objectives  What is “The Single Assessment Process” (SAP)?  Explore the impact of SAP on current practice and service delivery  Single Assessment in North Tyneside

3. Chris Strangwood Frances Fairclough Agenda for the Session  Person Centred Care  National Service Framework  Policy Context  Types of Assessment  Roles and Responsibilities  Single Assessment in North Tyneside

4. Chris Strangwood Frances Fairclough Person Centred Care How the implementation of the Single Assessment Process will affect outcomes for older people, carers and professional practice

5. Chris Strangwood Frances Fairclough Person Centred Care  Listen to older people  Respect their dignity and privacy  Recognise individual differences and specific needs including culture and religion

6. Chris Strangwood Frances Fairclough Person Centred Care  Enable older people to make informed choices, involving them in all decision making about their needs and their care  Provide co-ordinated and integrated service response  Involve and support carers whenever necessary

7. Chris Strangwood Frances Fairclough Standard 2 - Person Centred Care  NHS and social services treat older people as individuals and enable them to make choices about their care. This is achieved through the single assessment process and integrated commissioning arrangements and integrated provision of services, including community equipment and continence services.

8. Chris Strangwood Frances Fairclough How is SAP Different?  Person Centred  Standardised approach to assessment  Joint Working arrangements  Improved communication  Sharing assessment information  Outcome centred

9. Chris Strangwood Frances Fairclough Purpose of SAP  “To ensure that older people receive appropriate, effective and timely responses to their health and social care needs, and that professional resources are used effectively”

10. Chris Strangwood Frances Fairclough Aims of the Single Assessment Process  Individuals at the centre of assessment and subsequent care planning  lead to better information sharing between professionals  encourage better outcomes for older people

11. Chris Strangwood Frances Fairclough Principles of SAP  Scale and depth of assessment are kept in proportion to older people’s needs  Professionals do not duplicate each others’ assessments  Professionals contribute to assessments in the most effective way

12. Chris Strangwood Frances Fairclough Policy Context  We are being asked in a variety of policies and initiatives to review the way we look at older peoples needs and service provision. The key drivers to these are:

13. Chris Strangwood Frances Fairclough Policy Context

14. Chris Strangwood Frances Fairclough NSF for Older People (2001)  Rooting out age discrimination  Person centred care  Intermediate Care  General hospital care  Stroke  Falls  Mental health  Promoting health in old age  Medicines Management

15. Chris Strangwood Frances Fairclough Domains of Assessment  Users’ perspective  Clinical background  Disease prevention  Personal care and physical well-being  Senses  Mental Health  Relationship  Safety  Immediate environment and resources

16. Chris Strangwood Frances Fairclough Types of Assessment  Contact  Overview  Specialist  Comprehensive

17. Chris Strangwood Frances Fairclough What is an assessment  Collection of information Users view Professional judgement Carers’ perspective  A “snapshot” in time  Basis for agreed actions.

18. Chris Strangwood Frances Fairclough Issues in relation to SAP  Data Protection  Consent  Mental Health  Legal Issues  Reducing Duplication  Professional Accountability

19. Chris Strangwood Frances Fairclough Implementing Single Assessment in North Tyneside  So what will be different in the future ?  What do I do now, that is going to help the implementation of SAP?  How will I be able to make this change happen?

20. Chris Strangwood Frances Fairclough Implementing Single Assessment in North Tyneside October 03 - April 04  North Tyneside Taskforce  Draft Terminology (feedback)  Mission Statement  Client Held File  Assessment Tools Project April 04 – December 04  Summary Timetable (pack)  3 Steering Groups and Implementation Teams  Process Mapping / Redesign  Assessment Tool Training