1. Comprehensive Program Review July 31, 2015 1 Overcoming The Odds

2. Description of Overcoming the Odds (OTO) Overcoming the Odds (OTO) is a non-residential program, funded through a "Second Chance Act" grant to the Boston Police Department (BPD). CRJ is the main subcontractor for the BPD, providing case management services to the target population of high risk, high impact Department of Correction (DOC) male inmates who are returning to Boston's inner city neighborhoods upon their release. CRJ's OTO staff meet with eligible inmates prior to their release from DOC, and coordinates wide-ranging case management services upon their release and for up to six months post release. The overarching goals of the program are to increase public safety, reduce recidivism, and facilitate successful reintegration. 2

3. 3 OTO STAFF Anthony Robinson Shatia Eaddy – Region 1 [Northern] Leroy Muhammad – Region 2 [Southern]

4. How OTO Works Invitation letters to eligible inmates Pre-Panel meetings Heading Home Panels - held at MCI Concord & Souza Baranowski Law Enforcement Panel Partners: BPD, MA DOC, Suffolk Superior Court Probation, MA Parole, Suffolk County D.A., & U.S. Attorney’s Office Service Provider Panel Partners: CRJ, SPAN, STRIVE Boston, & CEHSID Post panel meetings Welcome Home process Community Reintegration Closure/Graduation 4

5. OTO Highlights OTO is steadily becoming a program that is respected, trustworthy, and appreciated throughout the Massachusetts DOC as well as throughout Greater Boston communities. Our entire OTO staff continues to exemplify the importance of teamwork, consistency, dedication and professionalism on a daily basis. When it comes to “leading by example” I believe we are second to none. Each time we are in front of our clients, our partners, or our professional peers, we are charged with putting our best foot forward. When we do this, we become a “guiding light” not only to the gentlemen we are attempting to help, but also to their families, friends, and ultimately to the communities throughout the Greater Boston areas. CRJ/SJS as our parent organization as well many other supporters can say confidently, that since the physical implementation of our Overcoming the Odds Program, our city streets have become that much safer today. OTO has encouraged and supported over one hundred men re-integrating back into society, to become positive and productive citizens collectively working towards a vibrant and non-violent community. So far, it has been a powerful and humbling experience. 5

6. OTO Highlights (continued)  YTD Number of Clients Served = 116  Clients served since June 2014 = 151  First Graduation Ceremony July 10, 2015  8 Graduates & Families attended  3 graduated from CESHID  2 completed a 21 week NECAT Culinary Arts Training Program  Staff retention is 100% 6

7. Housing Serving Level 3 (S.O.R.I.) Lack of Concrete Release Dates/DOC - (communication has gotten better) Not having an office space where clients can actually come and meet with OTO case managers. Due to the population that OTO currently serves, “safety” has been an area of concern at the current office location; however; this challenge has not hindered OTO’s progress 7

8. STAFFING Staff Turnover Rates Staff Retention Rates Staff Training Hours 8 OPERATION INTERGRATE

9. Data obtained from HR Turnover Report 9  The turnover rate for OTO is 0% compared to 27.8% for SJS

10. Data obtained from HR Turnover Report 10  The retention rate for OTO is 100% compared to 70.1% for SJS

11. 11 Data obtained from MMRs & HR Training Reports  Total number of training hours = 49.25; average of 2.7 training hours per staff per month or 16.2 per staff over six months.  It should be noted, OTO started 3/26/14. In the first year of operation (4/1/14 – 3/31/15), OTO staff had a total of 352.76 training hours. This represents 9.8 hours of training per staff per month; 58.8 per staff over six months for a total of 117.6 training hours per staff for one year.

12. 12 Proposed ObjectiveProposed Timeline Proposed ObjectiveProposed Timeline OTO will improve its use of the SecurManage system August – December 2015 Develop program brochures to use as a marketing tool and Staff I.D.’s September – October 2015 Establish conventional office space TBD

13. 13 Photos from OTO Graduation

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