1. Regional Hospital Accompaniment Response Team (R-HART)

2. Program Background

3. Hospital Accompaniment  RHART began November 17, 2009  Collaboration between Hanover Safe Place, Safe Harbor, the YWCA of Richmond, Bon Secours Richmond Health System, and the VCU Medical Center/MCV.  A special team of volunteers in Richmond has been on call 24 hours a day, 7 days per week, 365 days per year.  RHART serves the emergency rooms of St. Mary’s Hospital Memorial Regional Medical Center The Watkins Centre Richmond Community St. Francis VCU Medical Center

4. Being an HAV– Job Description  Volunteer title  HAV – Hospital Accompaniment Volunteer  Purpose:  Provide supportive accompaniment to survivors of IPV and SV  Supportive counseling, crisis intervention, education, advocacy, provide resources and referrals, and safety planning

5. Being an HAV– Responsibilities  Minimum of two on-call shifts per month.  8:00AM-4:00PM; 4:00PM-11:45PM ;11:45PM-8:00AM; each day.  Remain available and able to get to hospital within 45 minutes of call.  Remain with client through entire hospital exam, unless the client requests otherwise.  Complete appropriate paperwork.  Attend at least 2 bi-monthly RHART advocacy meetings & 2 Bi-annual RHART Refresher Session

6. Being an HAV– Volunteer benefits?  Gain knowledge  Support survivors  Be part of an innovative program  Promote healthy relationships

7. Protocol- Responding to a Call  IPV Survivor in the Hospital IPV Survivor in the Hospital