1. IT@CPP BroncoFusion September 25, 2013 Instructional & Information Technology (I&IT) Carol Gonzales, Assoc. CIO, Projects & Support Candie McDougall, Lead, Support Services

2. Agenda Your Bronco Electronic Identity CPP IT services for Students Need-to-know CPP apps Safe & Responsible Computing Where to go for help

3. Your BroncoIdentity BroncoName BroncoNumber BroncoPassword Network Password –CPP Wireless; VPN MS Office 365 Password Your campus roles (e.g.: student, employee, etc.).

4. Managing your Passwords Plan ahead for forgetting your passwords –BroncoPassword Secret questions https://ehelp.wiki.csupomona.edu/Password_reset #Configuring_Your_Account:_Setting_Secret_Chal lenge_Questionshttps://ehelp.wiki.csupomona.edu/Password_reset #Configuring_Your_Account:_Setting_Secret_Chal lenge_Questions SMS Password reset https://ehelp.wiki.csupomona.edu/Password_reset #Configuring_Your_Account:_Setting_SMS_.28Sh ort_Message_Service.29_Text_Message_Option_- _Optional https://ehelp.wiki.csupomona.edu/Password_reset #Configuring_Your_Account:_Setting_SMS_.28Sh ort_Message_Service.29_Text_Message_Option_- _Optional

5. Managing your Identity Identity Management Services –Setting Passwords –https://win.webdev.csupomona.edu/idm/https://win.webdev.csupomona.edu/idm/ »BroncoPassword »Network Password »MS Office 365 Password

6. CPP IT Services Email –MS Office 365 (25GB) Or continue to forward to your personal email File Space –Storage (250MB) –Web presence

7. Wireless Connectivity Wired Connectivity –Access in Classrooms, Dorms, Village, Suites –10 to 100 MBs wired connections Wireless Access Points https://ehelp.wiki.csupomona.edu/Wireless _Access https://ehelp.wiki.csupomona.edu/Wireless _Access

8. Open Student Labs Basic desktop computing equipment & software –Windows –MAC –Microsoft Office and more Open to all students regardless of major. Multiple Locations –B 98-C5-13 Commons Computing Lab –B 97-121 Campus Center Lab –Library- Various Computing areas https://ehelp.wiki.csupomona.edu/Computer_Labs:_General_Comp uting_Labshttps://ehelp.wiki.csupomona.edu/Computer_Labs:_General_Comp uting_Labs

9. Student Print & Copy Service Pharos - Manages printing and copy services for students on campus –University Library, computing labs (98-C5-12/13 and 97-121), Science, Math, Collins College, College of Agriculture, Engineering, and Suites. –Self-service printing Bronco Card or Kiosk Purchase Secure using a password –Basic black & white (10 cents) and color ($1.00) –Remote Printing available in the Building 97 and 98 computing labs and on the 2 nd floor of the Library. –https://ehelp.wiki.csupomona.edu/Pharos_Printing_and_Copying _System:_Lab_%26_Remote_Printinglhttps://ehelp.wiki.csupomona.edu/Pharos_Printing_and_Copying _System:_Lab_%26_Remote_Printingl

10. Pharos Tips Print only the pages needed in a document. Edit and proofread papers before printing. Print one copy at a time. Always protect your password to prevent others from using your account. If you send a print job and then find an error before releasing the print job, do not release the job. Jobs time-out automatically and it is removed from the release station after 2 hours if it isn’t released.

11. Important Student Applications BroncoDirect –https://broncodirect.cms.csupomona.edu/https://broncodirect.cms.csupomona.edu/ –Catalog/Class Schedule –Registration, Add/Drop Classes, Open Seats –Grades, Unofficial Transcripts Blackboard –http://blackboard.csupomona.eduhttp://blackboard.csupomona.edu –Course content Tests, Quizzes, Syllabus, Class Assignments –Discussion Groups –Organizations & Student Clubs

12. Mobile CPP Apps CPP Mobile eHelp Blackboard

13. CPP Mobile Available at iTunes and Google Play.

14. Computing Responsibility What you should do – Follow the Appropriate Use Policy http://www.csupomona.edu/~policies/information_tec hnology/Appropriate_use_policy_information_techno logy-1.pdf –Safe computing practices

15. What You Can’t Do Install your own Wireless Access Point Spread out a single-line connection with a Hub. –Any large uses of bandwidth can get your PC “blacklisted” from the campus network

16. More what you can’t do Set up personal file servers –“Blacklist” Serve/Distribute copyrighted materials –RIAA: Movies, Music, Images, Files/Articles –DMCA: http://www.csupomona.edu/dmca.phphttp://www.csupomona.edu/dmca.php –Copyright Info: http://www.copyright.gov/ –Plagiarism Quiz: http://dsa.csupomona.edu/judicialaffairs/plagquiz.asp http://dsa.csupomona.edu/judicialaffairs/plagquiz.asp

17. Manage Your Computer Risks Safe computing practices –Physical and technical protection https://ehelp.wiki.csupomona.edu/Information_Security_for_Students https://ehelp.wiki.csupomona.edu/Information_Security_for_Students Protect yourself from Viruses –McAfee, Norton or “freebies” Don’t Get “Phished” –Information on Phishing https://ehelp.wiki.csupomona.edu/Information_Security:_Scams_and_P hishing –Phishing Advisories https://ehelp.wiki.csupomona.edu/Information_Security:_Security_Advis ory_-_Phishing

18. We are here to Help In-person –Student Tech Desk (Library) Monday – Thursday 9am - 10pm; Friday 9am – 5pm https://ehelp.wiki.csupomona.edu/Student_tech_desk http://www.youtube.com/watch?v=V_vfaNzo9HE –Help Desk – Building 1 Mondays-Thursdays: 7:30 a.m. to 6:00 p.m. Fridays: 8:00 a.m. to 5:00 p.m. 909.869.6776 (extension 6776 on campus) Email: helpdesk@csupomona.eduhelpdesk@csupomona.edu Tickets: http://helpdesk.csupomona.edu/helpdeskhttp://helpdesk.csupomona.edu/helpdesk On-line –https://ehelp.wiki.csupomona.edu/Main_Page.https://ehelp.wiki.csupomona.edu/Main_Page

19. Questions? Carol Gonzales –carolhg@csupomona.educarolhg@csupomona.edu Candie McDougall –cmmcdougall@csupomona.educmmcdougall@csupomona.edu