1. Week 1

2. Assessment 1. Quiz 15% 2. Test 15% 3. Assignment 30% 4. Final Examination 40% ____ TOTAL100% ====

3. Activity 1 Same & different

4. Course outline 1. Communicating in small groups and teams 2. Managing work flows and job analysis 3. Legal Aspects of Human Resource 4. Human Resource Planning and Recruitment 5. Employee Testing and Selection 6. Training Development of Employees 7. Managing Organisational Renewal 8. Appraising and Improving Performance 9. Managing Compensation and Incentive 10. Managing Safety and Health at Workplace 11. Employee Rights and Discipline

5. Communicating in small groups and teams Overview of HR environment and challenges faced by organisation Understanding the role of HR and its importance HR strategies to improve firm’s performance

6. Overview of HR People dimension in organisation: part of resources Part of Management function (leading, staffing) Ensuring that the right people are on the job with appropriate skills, knowledge and qualifications, motivating them to levels of high productivity, and retain them in the organisation.

7. HR development Prior to mid 1960s, HR (personnel dept.) was perceived as the “health & happiness” crew. Activities limited to: planning company picnics, scheduling vacations, enrolling workers for health- care coverage, planning retirement parties.

8. Today’s HRM Hiring of best-qualified candidates regardless of ethnicity, religion, colour, gender, disability, or national origin (equal employment opportunity) Ensure employees are trained to function effectively. Effective and appropriate employees benefit and development. Structured working environment to induce workers to stay as well as attracting new applicant. All must be done according to legislative and other influential environments.

9. HRM primary activities 1. Staffing – strategic HR planning 2. Training and development – orientation, employee training, employee development, career development 3. Motivation – motivation theories and job design, performance appraisals, rewards and compensation, employee benefits 4. Maintenance – safety and health, communications, employee relations

10. HR environment & challenges HRM activities are highly affected by environmental influences Internal: management practices, theories, labour unions External: PESTLE, globalisation, labour unions

11. Importance of HR Organisational resources (other than technology, capital, equipment, materials, information) required to achieve organisational goals. Good HR practices help to: 1. attract and retain talent 2. train people for challenging roles 3. develop skills and competencies 4. promote team spirit 5. develop loyalty and commitment 6. increase productivity and profits 7. improve job satisfaction 8. enhance standard of living 9. generate employment opportunities.

12. HR strategies 1. Standards 2. SMART objectives – from current state 3. Scorecards 4. Systems 5. Starry eyes goals – from future state 6. Strengths- based 7. Sensory (alert) 8. Social 9. Situational 10. Supported (Jon Ingham, 2009)