1. Two research proposals regarding: Business Effective Communication and Communicative Leadership Euprera Berlin 2009 Sven@Hamrefors.se

2. Point of Departure In an environment of Value Networks Communicative Leadership becomes important.

3. Value Network ABCD CUSTOMER A VALUE CHAIN B C D E F GCUSTOMER VALUE NETWORK Up-streams Down-streams

4. Chaos Theory Order Creation Chaos

5. Chaos Theory Order Creation Chaos Memories Curiosity

6. Chaos Theory Order Creation Chaos Ideas Action

7. Chaos Theory Focus Creation Variability Concepts Activity

8. Co-ordination & Performance Down-streams Communicative Leadership Ideological positioning Broaden, balance Context Co-ordination & Performance Up-streams A combination of ideological & contextual leadership to support conceptual focus & variability in action

9. The Mission of the Communicative Leadership To assume responsibility for the communicative ability of the organization Process Structure Social interaction Influence in context Aiming to support conceptual focus & variability in action

10. PROCESS Flow Co-ordination in communication Speediness Feedback Knowledge integration

11. STRUCTURE Physical appearance Transparency of the communication Mission definitions

12. SOCIAL INTERACTION Interactive culture and rules Interaction design of dialogue Interaction in networks

13. INFLUENCE IN CONTEXT Strategy to be influenced Strategy to influence Transparency Structural holes

14. Operational Roles of the Contextual Leadership The Role Box System Designer MediatorCoach Influencer

15. The System Designer Mission: To develop the communicative efficiency in processes and structures Influencing early in the development Balance operational and cognitive effects Broad system perspective

16. The Mediator Mission: To lead the sense-making process creating operational meaning Identify potential stakeholders of an issue Analyse their rational Activate the stakeholders Initiate and lead the negotiation to sense-making

17. The Coach Mission:Develop the communication skills of others Identify inabilities Analyse the situation Give situational support Integrate in system

18. The Influencer Mission: Influence others to change perspectives Mandate to be the “Jester in the Kingdom” Good analysis of inclination to change Efficient scanning Constructive “manipulation”

19. Proposal No 1 How is the Communicative Leadership manifested in various European settings? ProcessStructure Social Interaction Contextual Relationships Coordinating logic Transparency Knowledge transfer Work motivation System Designer Mediator Coach Influencer How do they act, why and to what effect?

20. Invitation Universities in European Countries Organisations wishing to be cases Financing from EU?

21. Proposal No 2 Conceptual focus + variability in activities drive incremental change (moderate innovation) How can communication drive more radical innovation? What are the communicative prerequisites for more radical innovation? Open innovation? Theoretical development of the chaos theoretical model.

22. Invitation Everyone interested in this theoretical development.