1. Presentation By: Shaun Addison Specialist Consultant 7 th May 2003 Together. A better way. VOIP Revolution Vs Evolution

2. Together. A better way. “There was no option for the future [IP is] the only way to go forward” Neil Miranda Ministry of Social Policy April 2001

3. Together. A better way. MOSP Key Points  8,500 IP Phones over 204 sites  OPEX savings paid for the project within 12 months  Consistent user interface everywhere  Improved Inter company comms  Improved efficiencies

4. Together. A better way. The Many Flavors of VoIP PBX Router/GW Toll Bypass End-to-End IP Telephony with Application Enablement IP WAN CallManager Router/GW IP WAN IP TELEPHONY

5. Together. A better way. Convergence - Why would you do it?  Single Infrastructure – Voice and Data  Consistent Feature Set across all sites  Enhanced Features  Simple MAC’s  Familiar Hardware and Software  Scaleable and Flexible  Facilitates a QOS network  Open Standards

6. Together. A better way. Convergence – Why you wouldn’t do it!  Cost of Implementation  Pain of Change  Risk

7. Together. A better way. Revolution Vs Evolution

8. Together. A better way. IP Telephony North America Players 2002 Ability to Execute Completeness of Vision Siemens Nortel Mitel Cisco Avaya 3Com NEC Alcatel VisionariesNiche Players ChallengersLeaders Gartner’s Enterprise Telephony Magic Quadrant—2002 North America Others

9. Together. A better way. NZ IPT Players Revolutionaries  Cisco Evolutionaries  Avaya  Alcatel  NEC  Nortel & Siemens

10. Together. A better way. Convergence Triangle

11. Together. A better way. IP Voice – Technology Options  Revolutionary IP Telephony  Flexible  Scaleable  Simple  High One Off Infrastructure Costs $  Evolutionary IP Telephony  Lower One Off Infrastructure Costs $  Higher Management Costs $  More Complex  Less Flexible  More suited to a slow migration

12. Together. A better way. Key points to consider  Compelling Reason  Number of sites/staff  Number of MACs  Cost of implementation  Organisation Culture  Choose the right partner

13. Together. A better way. IP Voice – Partner Considerations ExpertiseTelstraClear IT Integrator PABX Vendor Consultatitve Expertise Independent of Technology Telephony LAN/WAN Design WAN Products Mobile Technologies Management End to End Design & Support

14. Together. A better way. Revolution or Evolution Questionnaire (Rule of Thumb) Number of sites :  1-4 Scores 10  5-15 Scores 50  15+ Scores 100 Number of Staff:  <50 Scores 5  50-150 Scores 10  150 – 250 Scores 20  250+ Scores 50 Percentage of Cat5+ :  50% Scores 10  75% Scores 20  100% Scores 50 Number Phone MACS  <10 Scores 5  10-20 Scores 10  20-50 Scores 20  50+ Scores 50

15. Together. A better way. Revolution or Evolution Questionnaire Company Culture :  Early Adoptor irrespective Scores 200  Right Business fit Scores 50  Conservative approach Scores 0 QOS Enabled LAN:  50%-100% Scores 100  10%-50% Scores 50  <10% Scores 0

16. Together. A better way. How the Scores Stack Up 0200300 EvolutionRevolutionThe Grey Area

17. Together. A better way. My Contact Details  Shaun Addison  (09) 912 5074  (029) 912 5074  Shaun.addison@team.telstraclear.co.nz

18. Thank you