3. Module 1Introduction Module 2Office 365 for IT Pros Module 3Getting started with Office 365 Module 4Deploying Office 365 Module 5Office 365 Service Communications Module 6Office 365 Change Management

5. Maintain an evergreen service Offer highly configurable and scalable services Provide a platform built on security, privacy, and trust

7. Customers can mix and match services to meet their requirements Redundant datacenters and financially backed SLA provide uninterrupted and reliable access Choose the flexibility between cloud and hybrid deployment Office 365 is a highly configurable with some customization

8. Maintain an evergreen service

12. Customer engagement Send-a-smile in-product feedback Support and community aggregate customers’ issues Old New

13. Customer Benefits Access to the pre-GA O365 environment Access to engineering teams including follow up on feedback and reported issues. Subset of users in your existing tenant Validation of Office 365 suite (Exchange, Sharepoint and Lync) http://prereleaseprograms-public.sharepoint.com/

14. Azure AD Password Sync. Office Online real-time co-authoring The New Office Improved Sharing Emails Office 365 Adapter Embedded Images PDFs in Word Online Updated Lync mobile clients OneNote for iPhone and Android phones Q&A manager Power Map for Excel Directory Sync Max Objects Auto Increase Windows Azure Active Authentication DirSync Scoping and Filtering Exchange Online Inactive Mailboxes PDF support for SharePoint Online Lync Online Integrated Reporting Office Online Update Windows Azure Active Directory Sync Tool-update Admin Add Retention policy and tag management Office 365 SSO with SAML 2.0 Identity Providers Exchange Online Address Book Policies Excel Online update SharePoint Newsfeed App for Windows 8 Lync meeting scheduling from OWA Exchange Online Archiving add- on Rights Management Services OneNote for iPad SharePoint Online Platform Improvements IM mute EXO: 50 GB Mailboxes Exchange group naming policy Directory Sync Max Objects Auto Increase Office on the Web Yammer basic integration Encrypted Data Project codename “GeoFlow” preview for Excel Directory Sync Max Objects Auto Increase Office 365 Admin Mobile App OneDrive for Business Sync for Windows Lync Online Remote PowerShell Lync mobile clients Office Mobile for iPhone & Android phones Go Daddy Integration OWA for iPhone & OWA for iPad Lync and SharePoint Service Reporting Connecting Skype & Lync OneDrive for business apps for Windows 8 & iOS Message Center Shared with Me 50 GB mailbox Office 365 Switch Plans OneDrive for business storage increase Lync Online Q&A manager

17. Functionality Updates Platform Updates API change Deprecations System requirement change Auto-discovery configuration DNS record change Bug fix Performance enhancement Security updates OneDrive for Business storage increases UI changes Office Mobile for iPhone OWA for iPhone and iPad

19. First Release Targeted Q4 FY14

20. Alan Smith  Office dashboard users & groups licensing service settings service health reports domains support purchase services Alan Smith  Mail Calendar People Newsfeed Documents Sites Admin email sites voice & conferencing downloads passwords projects updates manage feature rollout Admins control how new features are rolled out to people in their organization. Learn more service settings When will my change take effect? First release Select this option if you want people to receive new features as soon as they are available from Microsoft. ON It can take up to 24 hours for this change to take effect. MOCKUP

21. Dog food MS IT NDA Preview NDA Roadmap GA Customer notification Release

22. First Release Standard Release Internal Dog food MSFT IT Customer notification [T -7] GA [T] All [T +14] Roadmap [T-30-90] NDA Preview

24. Functionality Updates Platform Updates API change Deprecations System requirement change Auto-discovery configuration DNS record change Bug fix Performance enhancement Security updates OneDrive for Business storage increases UI changes Office Mobile for iPhone OWA for iPhone and iPad

25. API change Deprecations System requirement change Auto-discovery configuration DNS record change Bug fix Performance enhancement Security updates OneDrive for Business storage increases UI changes Office Mobile for iPhone OWA for iPhone and iPad Message Center Public Roadmap Message Center Public Roadmap System Requirements Message Center Service Health Dashboard (planned maintenance outage) T-7 1-3 months At availability Up to 12 months 12+ months @12 months (ongoing) 1-12 months 5 day minimum

27. Office 365 won’t deliberately block connections Existing features may operate differently and not work over time New features may not be available Office 365 will only offer security fixes. No code fixes. Any Office client in mainstream support Current and previous version of Internet Explorer and Firefox Current versions of Chrome and Safari Web browser Office client Older clients

28. Targeted Q4 FY14 Vision: single source for customer service communications.

29. Targeted April 2014 MOCKUP

31. Office 365 admin center setup users and groups domains licensing service settings service health reports support purchase services tools message center dashboard service overview service health service requests inactive email users mail protection message center included services No service issues No issues 2 Search the admin center, help, and community ALERTS You have a message from Office 365. Go to Message Center.

32. End of support for Windows XP details 4/8/2014 1/15/2014 Office 365 4/8/2014 avoid issuesMC8301 MC8302 avoid issues Upgrade to the latest version of Internet Explorer details 4/8/2014 7/30/2013 Office 365 4/8/2014 dashboard setup users and groups domains licensing service settings service health reports support purchase services tools awarenesschangeview all awareness changeavoid issues view all change Improve team collaboration with groups details 4/8/2014 7/30/2013 Office 365 4/8/2014 None 2/12/2014 Exchange 2/28/2014 IDcategorymessagecomplete action byservice published expires message center Office 365 admin center message center MC8303 change MC8303 awareness MC8305 What’s New: December 2013 details None 1/6/2014 Office 365 2/1/2014 Search the admin center, help, and community MC8304 New Exchange Admin Center landing page details None2/10/2014Exchange 4/28/2014

33. awarenesschange avoid issuesview all End of support for Windows XP details 4/8/2014 1/15/2014 Office 365 4/8/2014 MC8301 dashboard setup users and groups domains licensing service settings service health reports support purchase services tools awareness changeavoid issues view all ID message complete action by servicepublished expires message center Office 365 admin center MC8302 Upgrade to the latest version of Internet Explorer details 4/8/20147/30/2013Office 3654/8/2014 message center Search the admin center, help, and community

34. MC8303 End of support for Windows XP Microsoft will end all support for Windows XP on 8 April 2014 – please upgrade all Windows XP workstations to Windows 8 or Windows 7 prior to this date. While Office 365 will not block connections from fully patched Windows XP computers after 8 April 2014, connectivity to the service will be at risk. Windows XP workstations that have not deployed all service packs and automatic updates run an even higher risk of Office 365 connectivity issues after support for Windows XP ends. If you experience a technical problem connecting to Office 365 from a Windows XP machine after 8 April 2014, Microsoft Customer Support and Service will need you to reproduce the problem on a supported operating system. Sincerely, The Office 365 team additional information action required complete action by 4/8/2014 service Office 365 category change expires 4/8/2014 published 1/15/2014

35. awarenesschange avoid issuesview all End of support for Windows XP details 4/8/2014 1/15/2014 Office 365 4/8/2014 MC8301 dashboard setup users and groups domains licensing service settings service health reports support purchase services tools awareness changeavoid issues view all ID message complete action by servicepublished expires message center Office 365 admin center MC8302 Upgrade to the latest version of Internet Explorer details 4/8/20147/30/2013Office 3654/8/2014 message center Search the admin center, help, and community

36. awarenesschange avoid issuesview all Improve team collaboration with groups details None 2/12/2014 Office 365 4/28/2014MC8303 dashboard setup users and groups domains licensing service settings service health reports support purchase services message center tools awareness changeavoid issues view all ID message complete action by servicepublished expires message center Office 365 admin center message center Search the admin center, help, and community MC8304 New Exchange Admin Center landing page details None2/10/2014 Exchange 4/28/2014 MC8306 Protect your messages by encrypting them details None1/27/2014Exchange3/31/2014 MC8307More options for data loss prevention details None1/27/2014 Exchange 3/31/2014

37. MC8303 Improve team collaboration with groups Starting in February 2014, Office 365 will be releasing a new feature that enables your teams to define groups and utilize that group for email and document sharing. Imagine how quickly new teams can now start collaborating by creating an email distribution list and a SharePoint site that enables them to post and start sharing documents. service Office 365 category change expires 4/8/2014 published 1/15/2014 additional information

38. awarenesschange avoid issuesview all Improve team collaboration with groups details None 2/12/2014 Office 365 4/28/2014MC8303 dashboard setup users and groups domains licensing service settings service health reports support purchase services message center tools awareness changeavoid issues view all ID message complete action by servicepublished expires message center Office 365 admin center message center Search the admin center, help, and community MC8304 New Exchange Admin Center landing page details None2/10/2014 Exchange 4/28/2014 MC8306 Protect your messages by encrypting them details None1/27/2014Exchange3/31/2014 MC8307More options for data loss prevention details None1/27/2014 Exchange 3/31/2014

39. Provides tenant specific O365 service health and maintenance information on the go Shipped in November 2013 for Windows Phone and December 2013 for iOS and Android devices. Shipped Nov -Dec 2013

40. Maintain an evergreen service Offer highly configurable and scalable services Provide a platform built on security, privacy, and trust