1. City & Guilds Creative Product Update 2012 HELLO

2. © CITY & GUILDS Product update 7111/7112/7113 7144 New developments Quality Assurance AGENDA

3. 7111 Scheme number QAN Creative Techniques Pathways in Certification Module Last registration 7111-51 600/0957/3Interiors901 31/12/2013 2D902 3D903 Balloon Artistry921 Design904 Employability905 Professional Practice906 7111-52 600/0812/XInteriors911 31/12/2013 2D912 3D913 7111-53 600/1304/72D919 31/12/2013 3D920 Interiors922

4. 7112 Scheme number QAN Creative Techniques Pathways in Certification Module Last registration 7112-51 600/0958/5Interiors901 31/12/2013 2D902 3D903 Balloon Artistry924 Design904 Employability905 Professional Practice906 7112-52 600/0961/5Interiors911 31/12/2013 2D912 3D913 7112-53 600/0959/72D919 31/12/2013 3D920 Interiors921

5. 7113 Scheme number QAN Creative Techniques Pathways in Certification Module Last registration 7113-51 600/0960/3Interiors901 31/12/2013 2D902 3D903 Balloon Artistry924 Design904 Employability905 Professional Practice906 7113-52 600/0961/5Interiors911 31/12/2013 2D912 3D913 7113-53 600/0787/42D919 31/12/2013 3D920 Interiors921

6. City & Guilds Functional Skills 7144 - Level 1 QCF QualificationCredit Value GLHQANCity & Guilds number Certification claim Module Level 1 Award in Floral Design (Contemporary Flower Arrangement - Free Standing) 430600/4461/57144-01901 Level 1 Award in Floral Design (Contemporary Flower Arrangement - Table Décor) 430600/4462/77144-01902 Level 1 Award in Floral Design (Traditional Flower Arrangement - Free Standing) 430600/4463/97144-01903 Level 1 Award in Floral Design (Traditional Flower Arrangement - Table Décor) 430600/4464/07144-01904 Level 1 Certificate in Floral Design 14115600/4516/47144-11NA

7. City & Guilds Functional Skills 7144 – Level 2 QCF QualificationCredit Value GLHQANCity & Guilds number Certification claim Module Level 2 Award in Floral Design (Contemporary Flower Arrangement - Free Standing) 630600/4498/67144-02906 Level 2 Award in Floral Design (Contemporary Flower Arrangement - Table Décor) 630600/4458/57144-02907 Level 2 Award in Floral Design (Traditional Flower Arrangement - Free Standing) 630600/4459/77144-02908 Level 2 Award in Floral Design (Traditional Flower Arrangement - Table Décor) 630600/4460/37144-02909 Level 2 Certificate in Floral Design 20124600/4515/27144-12NA

8. City & Guilds Functional Skills 7144 - Level 3 QCF QualificationCredit Value GLHQANCity & Guilds number Certification claim Module Level 3 Award in Floral Design (Contemporary Flower Arrangement - Free Standing) 1060600/4465/27144-03911 Level 3 Award in Floral Design (Contemporary Flower Arrangement - Table Décor) 1060600/4466/47144-03912 Level 3 Award in Floral Design (Traditional Flower Arrangement - Free Standing) 1060600/4467/67144-03913 Level 3 Award in Floral Design (Traditional Flower Arrangement - Table Décor) 1060600/4468/87144-03914 Level 3 Certificate in Floral Design 30189600/4514/07144-13NA

9. © CITY & GUILDS New developments 7159 – Sugarcraft 7160 – Fashion 7161 - Textiles New Developments – Janauary 2013

10. City & Guilds Functional Skills 7159 - Sugar Craft – Level 1 QCF QualificationCredit Value GLHQANCity & Guilds number Certification claim Module Level 1 Award in Sugar Craft – Royal Icing Techniques Level 1 Award in Sugar Craft – Sugar Paste Level 1 Award in Sugar Craft – Gateaux Level 1 Award in Sugar Craft –Floral Study Level 1 Award in Sugar Craft – Wired Floral Corsage Level 1 Award in Sugar Craft –Chocolate Coverings Level 1 Award in Sugar Craft – Pastillage Level 1 Award in Sugar Craft – Cupcakes/cake pops Level 1 Certificate in Sugar Craft

11. City & Guilds Functional Skills 7159 - Sugar Craft – Level 2 QCF QualificationCredit Value GLHQANCity & Guilds number Certification claim Module Level 2 Award in Sugar Craft – Royal Icing Techniques Level 2 Award in Sugar Craft – Sugar Paste Level 2 Award in Sugar Craft – Tea Fancies Level 2 Award in Sugar Craft – Botanical Study Level 2 Award in Sugar Craft – Wired Floral Spray Level 2 Award in Sugar Craft – Marzipan Modelling Level 2 Award in Sugar Craft – Chocolate Level 2 Certificate in Sugar Craft

12. City & Guilds Functional Skills 7159 - Sugar Craft – Level 3 QCF QualificationCredit Value GLHQANCity & Guilds number Certification claim Module Level 3 Award in Sugar Craft – Royal Icing Techniques Level 3 Award in Sugar Craft – Sugar Paste Level 3 Award in Sugar Craft – Botanical Study Level 3 Award in Sugar Craft – Wired Floral Spray Level 3 Award in Sugar Craft – Chocolate Couverture Level 3 Certificate in Sugar Craft

13. City & Guilds Functional Skills 7160 – Fashion - Level 1 QCF QualificationCredit Value GLHQANCity & Guilds number Certification claim Module Level 1 Award in Fashion – Textile Decoration Level 1 Award in Fashion – Sewing Machine Skills Level 1 Award in Fashion – Make a Blouse or Top Level 1 Award in Fashion – Make an Unlined Skirt Level 1 Award in Fashion – Make a pair of Casual Trousers Level 1 Award in Fashion – Make a Costume from recycled Materials Level 1 Certificate in Fashion

14. City & Guilds Functional Skills 7160 – Fashion – Level 2 QCF QualificationCredit Value GLHQANCity & Guilds number Certification claim Module Level 2 Award in Fashion – Textile Decoration Level 2 Award in Fashion – Design and make a blouse or shirt Level 2 Award in Fashion – Design and make a fitted lined skirt Level 2 Award in Fashion – Tailored Skirt Level 2 Award in Fashion – Design and make fitted unlined trousers Level 2 Award in Fashion – Design and make a lined jacket Level 2 Award in Fashion – Level 2 Certificate in Fashion – QCF Qualification esignCredit Value GLHQANCity & Guilds number Certification claim Module Level 2 Award in Fashion – Textile Decoration Level 2 Award in Fashion – Design and make a blouse or shirt Level 2 Award in Fashion – Design and make a fitted lined skirt Level 2 Award in Fashion – Design and make fitted unlined trousers Level 2 Award in Fashion – Design and make a lined jacket Level 2 Award in Fashion – Design and make a Dress Level 2 Award in Fashion – Design and make lingerie Level 2 Award in Fashion – Design and make a fashion corset Level 2 Award in Fashion – Design and make a character costume Level 2 Award in Fashion – Pattern cutting for shirts and blouses Level 2 Award in Fashion – Pattern Cutting – Adapting for fashion Level 2 Award in Fashion – Pattern Cutting for Skirts and Trousers Level 2 Award in Fashion – Design and make accessories Level 2 Award in Fashion – Fashion Illustration Level 2 Award in Fashion – Millinery (Blocked Straw Hat with a Brim) Level 2 Award in Fashion – Millinery (Blocked Felt Hat with a Brim) Level 2 Certificate in Fashion

15. City & Guilds Functional Skills 7160 – Fashion – Level 3 QCF QualificationCredit Value GLHQANCity & Guilds number Certification claim Module Level 3 Award in Fashion – Textile Decoration Level 3 Award in Fashion – Pattern Cutting and Modelling Level 3 Award in Fashion – Blouse or Shirt with Advanced Styling Level 3 Award in Fashion – Advanced Style Skirt Level 3 Award in Fashion – An Advanced Style Cullotte, Trousers or Shorts Level 3 Award in Fashion – Advanced Style Dress Level 3 Award in Fashion – Advanced Style, Lined Jacket Level 3 Certificate in Fashion

16. City & Guilds Functional Skills 7161- Textiles – Level 1 QCF QualificationCredit Value GLHQANCity & Guilds number Certification claim Module Level 1 Award in Textiles - Textile Decoration Level 1 Award in Textiles - Hand Embroidery Level 1 Award in Textiles - Create Machine Embroidery Samples Level 1 Award in Textiles - Patchwork and Quilting Level 1 Award in Textiles - Hand Knit Textiles Level 1 Award in Textiles - Felt Making Level 1 Certificate in Textiles

17. City & Guilds Functional Skills 7161- Textiles – Level 2 QCF QualificationCredit Value GLHQANCity & Guilds number Certification claim Module Level 2 Award in Textiles - Textile Decoration Level 2 Award in Textiles - Hand Embroidery Level 2 Award in – Textiles - Item of Patchwork with Quilting Level 2 Award in Textiles - Item of Applique with Quilting Level 2 Award in Textiles - Collection of Machine Embroidered Textiles Level 2 Award in Textiles - Machine Embroidery Level 2 Certificate in Textiles

18. City & Guilds Functional Skills 7161- Textiles – Level 3 QCF QualificationCredit Value GLHQANCity & Guilds number Certification claim Module Level 3 Award in Textiles - Textile Decoration Level 3 Award in Textiles - Hand Embroidered Panel or Hanging Level 3 Award in Textiles - Hand Embroidered Functional Item Level 3 Award in Textiles - Quilted Patchwork Panel or Hanging Level 3 Award in Textiles - Experimental Collection of Machine Embroidery Level 3 Award in Textiles - Machine Embroidered 3D Item Level 3 Award in Textiles - Machine Embroidered Hanging Level 3 Certificate in Textiles

20. SUPPORTING CUSTOMER EXCELLENCE

21. City & Guilds Functional Skills QUALITY ASSURANCE - WHAT WE USED TO DO What was our quality assurance practice? - 2 External Verifiers visits per year qualification Why did we do it? – the visits were in line with the regulatory requirements What worked? – customers liked the one to one technical support from verifiers What didn’t work? – too many visits looking at the same management systems

22. © CITY & GUILDS greater value for money NEED TO CHANGE? learner success deliver the ultimate customer experience what our customers wanted increased flexibility and tailored approach framework – QCF, SQCF, and CQFW

23. © CITY & GUILDS BENEFITS TO YOU Tailored support for centres based on risk and centre needs Reduction in bureaucracy Extended Additional support activities on offer Improved Quality Management Information Step 2 – Risk Analysi s Step 3 – Decide on Activitie s Step 4 – Implem ent Activitie s Step 1 – Centre Quality Review

24. SUPPORT ACTIVITIES – WHAT IS AVAILABLE? QUALITY MANAGEMENT ACTIVITIES EXTERNAL QUALITY ASSURANCE SAMPLING (HALF DAY VISIT/HALF DAY REMOTE) MODERATION/MONITORING ACTIVITY STANDARDISATION OF ASSESSMENT PRACTICE ADVISORY/ SUPPORT ACTIVITIES QUALIFICATION OR GENERIC ADVISORY ACTIVITY SYSTEMS ADVISORY ACTIVITY REVIEW ACTIVITIES ACTIVITY PLANNER REVIEW CANDIDATE/ STAFF REVIEW ANNUAL SYSTEMS VISIT ANNUAL SYSTEMS VISIT (FOR SMALL CENTRES, THIS CAN BE COMBINED WITH OTHER SUPPORT ACTIVITIES) – all centres will receive the annual systems visit

26. © CITY & GUILDS Diane Mitchell – Creative Portfolio Manager diane.mitchell@cityandguilds.com 020 7294 4368 Contact details 77