1. Sheetal Agrawal Kyle Noori Bhaumik Shah Michael Jacoby

2. SYSTEM REQUEST FORM Project Sponsor: Dr. Naveed Saleem CEO of HumNet Inc Phone: 111-222-8888 Email: saleem@uhcl.edu

3. BUSINESS BACKGROUND HumNet Inc is a company which was started in 2005 and is headquartered in Houston. The company offers a web based service to its users A simple web based question & answer forum where users can post their questions on the site and get answers from other users The main goal of our company is to give correct and accurate information to our users The company has been successful in attracting 20,000 unique web users The total revenue of the company derived mainly from web advertisements is approximately $90,000.

4. BUSINESS NEED Improve market share through increased Expert and customer interactions To connect Experts with Information Seekers in a timely manner within their area of expertise and region To Increase earning opportunity for experts Increase revenues by earning percentage share every time an expert charges an information seeker Improve customization of expertise supplied to information seeker Establish online marketplace for services and information delivery. Reliable place to search for personalized expert services

5. Process Flow (Overview)

6. BUSINESS REQUIREMENT Provide user friendly and simple interface and easy navigation system for users Simple and easy registration system for users (username, password and email) Expertise area searchable by region and area of expertise Review and rating capability for experts by users Opportunity for experts to charge for their specialized skills/knowledge as against free Question & Answer boards. Secure money transactions using PayPal and communication using Skype and online tools.

7. BUSINESS VALUE Earning revenue(%) every time an expert charges to an Information Seeker. Benefit to all stakeholders – Information Seeker, Experts and Company Increase in number of users by implementing unique system Increase brand awareness Increase revenue by getting more advertisements Increase Customer satisfaction Expand company operations No additional cost for users

8. SPECIAL ISSUES OR CONCERNS Individuals trying to inflate their own ratings Risk associated with developing/introducing entirely new system Portal launch within next six month by December 2010 Estimated funding is $500,000 System should be compatible with different browsers System should be up 24 x 7 System should have secure Money transactions Personal Information Security Only registered users can participate according to the proposed System

9. Questions?