1. MALAYSIAN TRADES UNION C0NGRESS (MTUC) SUMMARY PROJECT OUTLINE (SPROUT)

2. Project Title: Promote Decent Work and Effective Collective Bargaining Duration of Project:3 MONTHS Duration of Project:3 MONTHS Starting Date (indicative):6 and 7 November 2007 Starting Date (indicative):6 and 7 November 2007 Project Language:English Project Language:English Preparation date:1st August 2007 Preparation date:1st August 2007 Author:A. Prem Kumar Author:A. Prem Kumar Organization:ASSOCIATION OF MAYBANK EXECUTIVES Organization:ASSOCIATION OF MAYBANK EXECUTIVES ITCILO/ACTRAV Training Course A300850: Trade Union Training on Employment Policies (2-27/7/2007 Turin & Tokyo) ITCILO/ACTRAV Training Course A300850: Trade Union Training on Employment Policies (2-27/7/2007 Turin & Tokyo)

3. 1.0 Background and Justification This paper highlights the overall ideas and implementation procedures for the project work designed to promote Decent Work and effective Collective Bargaining. This paper highlights the overall ideas and implementation procedures for the project work designed to promote Decent Work and effective Collective Bargaining. Association of Maybank Executives (AME), an affiliate of MTUC, is the union representing Maybank officers employed in all the states of Peninsular Malaysia. Association of Maybank Executives (AME), an affiliate of MTUC, is the union representing Maybank officers employed in all the states of Peninsular Malaysia. The union has a collective agreement with the Bank and negotiate for a new Collective Bargaining in every 3 years. However, the negotiation is solely negotiated by one person on behalf of the union due to the new entrance of the executive council members who are still lacking knowledge in the collective bargaining. Thus, ideas from executive council are limited. The union has a collective agreement with the Bank and negotiate for a new Collective Bargaining in every 3 years. However, the negotiation is solely negotiated by one person on behalf of the union due to the new entrance of the executive council members who are still lacking knowledge in the collective bargaining. Thus, ideas from executive council are limited. There are limited knowledge and awareness on Decent Work which is very essential to every worker. As Trade Union Leaders, we need to promote this agenda to our fellow leaders and members. There are limited knowledge and awareness on Decent Work which is very essential to every worker. As Trade Union Leaders, we need to promote this agenda to our fellow leaders and members.

4. 1.0 Background and Justification Workers in the company comprise of permanent staff but more contract and part-time staff are employed, outsourced company staff handling non core banking jobs such as IT Services, Administration Departments, Courier Services, printing and sending statements and reminder. This is affecting the agenda of Decent Work. Workers in the company comprise of permanent staff but more contract and part-time staff are employed, outsourced company staff handling non core banking jobs such as IT Services, Administration Departments, Courier Services, printing and sending statements and reminder. This is affecting the agenda of Decent Work. Thus, this training shall ensure that there are enough trained and skilful Trade union Leaders exists in AME who can effectively negotiate in collective bargaining and for the betterment of workers interest and to give priority and protect Decent Work agenda. Thus, this training shall ensure that there are enough trained and skilful Trade union Leaders exists in AME who can effectively negotiate in collective bargaining and for the betterment of workers interest and to give priority and protect Decent Work agenda. The Bank is hostile with the Union by introducing irrational policies and procedures without even consulting or discussing with the Union. Problems and challenges facing the Banking Industry such as Outsourcing, Globalization, Information Technology and Automation, Restructuring, Performance Based Pay, Multi Task Jobs and Extended Job Scope The Bank is hostile with the Union by introducing irrational policies and procedures without even consulting or discussing with the Union. Problems and challenges facing the Banking Industry such as Outsourcing, Globalization, Information Technology and Automation, Restructuring, Performance Based Pay, Multi Task Jobs and Extended Job Scope

5. 2.Target Groups To hold a 2 days workshop for all the Executive Council members and State Representatives from each state totalling 20 people To hold a 2 days workshop for all the Executive Council members and State Representatives from each state totalling 20 people

6. 3.Development Objectives This work plan will contribute to the development of AME leaders in the area of, This work plan will contribute to the development of AME leaders in the area of, Negotiating skills in collective bargaining Negotiating skills in collective bargaining Create Awareness of Decent Work Agenda Create Awareness of Decent Work Agenda

7. 4.Immediate Objectives At the end of the programme, participants will be able to; At the end of the programme, participants will be able to; identify the various skills of negotiating and will provide improvements in the Collective Bargaining identify the various skills of negotiating and will provide improvements in the Collective Bargaining By creating awareness, Decent Work will always be able to prioritize in all the Union agenda By creating awareness, Decent Work will always be able to prioritize in all the Union agenda

8. 5.Indicators of Achievement Trained Trade Union leaders skilfully concluding Collective Bargaining Trained Trade Union leaders skilfully concluding Collective Bargaining Trained Trade Union leaders becoming competent Negotiators Trained Trade Union leaders becoming competent Negotiators Effective meetings in line with Decent Work Agenda. Effective meetings in line with Decent Work Agenda. Show confidence in bringing out issues affecting the workers right and protection Show confidence in bringing out issues affecting the workers right and protection Ensuring decent employment in the banking industry. Ensuring decent employment in the banking industry. socio and economic improvement for workers and the nation as a whole. socio and economic improvement for workers and the nation as a whole.

9. 6.Key Outputs For immediate objective : For immediate objective : With trained and skilful Trade Union leaders:- With trained and skilful Trade Union leaders:- it shall result in concluding progressive and beneficial “C.B.A.” it shall result in concluding progressive and beneficial “C.B.A.” improving the socio and economic improvement of members in the union. improving the socio and economic improvement of members in the union. shall lead to the overall improvement to country’s economy. shall lead to the overall improvement to country’s economy. Decent Work is always in the agenda Decent Work is always in the agenda Prevent Bank from exploitations and all workers will also enjoy decent work. Prevent Bank from exploitations and all workers will also enjoy decent work.

10. 7.Activities To identify suitable trainers and it includes MTUC Top Leaders, AME General Secretary, Union leaders from other Union, a trainer from Employer To identify suitable trainers and it includes MTUC Top Leaders, AME General Secretary, Union leaders from other Union, a trainer from Employer Setting up of a Sub Committee (AME) on the implementation of the Project. Setting up of a Sub Committee (AME) on the implementation of the Project. To prepare budget To prepare budget To notify the trainers on the venue and the programmes To notify the trainers on the venue and the programmes To book the venue and necessary arrangement To book the venue and necessary arrangement Holding quarterly Workshops for Trade Union Leaders Holding quarterly Workshops for Trade Union Leaders Programmes shall include in depth seminars with contributions from Resource persons who specialise in the art of skilful “C.B.A.” negotiations and Decent Work Agenda from MTUC and Employer’s Organisation. Programmes shall include in depth seminars with contributions from Resource persons who specialise in the art of skilful “C.B.A.” negotiations and Decent Work Agenda from MTUC and Employer’s Organisation. Resource persons shall also include experienced Labour lawyers dealing in C.B.A. Resource persons shall also include experienced Labour lawyers dealing in C.B.A. Effective Group work and active role plays during training sessions. Effective Group work and active role plays during training sessions. Providing intensive training on Research work and data collection. Providing intensive training on Research work and data collection. Attending actual negotiations of “C.B.A” with experienced Trade Union leaders. Attending actual negotiations of “C.B.A” with experienced Trade Union leaders.

11. 8. Inputs Prepare Resources material Prepare Resources material Resource persons Resource persons Training Materials Training Materials Legislations (books) Legislations (books) ILO books and reference on Decent Work ILO books and reference on Decent Work Samples of “C.B.A” Samples of “C.B.A” Venue for Training Venue for Training Training Equipments Training Equipments Project Co-ordinator Project Co-ordinator

12. 9.Monitoring, Reporting and Evaluation [Monitoring] [Monitoring] The Education Committee will have meetings on ad hoc basis to review and monitor the whole workshop programmes based on their observations and participants feedback to ensure the workshop is carried out smoothly. The Education Committee will have meetings on ad hoc basis to review and monitor the whole workshop programmes based on their observations and participants feedback to ensure the workshop is carried out smoothly. [Reporting] [Reporting] Education Committee shall provide written reports to the Executive Council of Association of Maybank Executives. Education Committee shall provide written reports to the Executive Council of Association of Maybank Executives. [Evaluation] [Evaluation] Evaluation shall be conducted at workshop by the Education Committee and shall also forward recommendations to correct any short comings. Evaluation shall be conducted at workshop by the Education Committee and shall also forward recommendations to correct any short comings.

13. 10.Management of Risk Potential risk/Possible response, Potential risk/Possible response, Risk 1-Lack of support by trade union leaders. Risk 1-Lack of support by trade union leaders. Response-Hold meetings with trade unions leaders to appreciate the need to acquire such knowledge Response-Hold meetings with trade unions leaders to appreciate the need to acquire such knowledge Risk 2-Lack of importance given to Decent Work Agenda Risk 2-Lack of importance given to Decent Work Agenda Response-Training emphasized more on the importance of Decent Work Agenda Response-Training emphasized more on the importance of Decent Work Agenda Risk 3-Employer do not cooperate Risk 3-Employer do not cooperate Response-Employer to participate in the course as a trainer for one of the course Response-Employer to participate in the course as a trainer for one of the course

14. 10. Preliminary Budget Estimate Accomodation 13 rooms x RM100 =RM2,600 Accomodation 13 rooms x RM100 =RM2,600 Meeting Room RM200 x 2 days=RM 400 Meeting Room RM200 x 2 days=RM 400 Food/RefreshmentRM50 x 2 days x 25=RM2,500 Food/RefreshmentRM50 x 2 days x 25=RM2,500 Training /Resource Materials =RM1,000 Training /Resource Materials =RM1,000 Stationery=RM 500 Stationery=RM 500 Miscellaneous=RM 500 Miscellaneous=RM 500 Total=RM7,500 @ 1,600 euro Total=RM7,500 @ 1,600 euro