1. Welcome to…

2.  Welcome to Perception  Ethos & Approach  Objectives & Key Performance Indicators  Key Clients  Organisation Structure  Perception Client Journey  Sector Knowledge & Experience  Growth Strategy  Forecasts Welcome to… Contents

3. Welcome to Perception Welcome to…

4. Welcome to Perception We call it Friction Free ® Thinking, but to the people we work with, it’s all just part of what Perception do. Perception helps you to identify, understand and achieve your awesome outcomes. Welcome to…

5. Perception Ethos So what is different about Perception? Client engagement is at the heart of everything that we do. We aim to work with our clients, not just for them. We strive for happy clients, happy employees and awesome outcomes. Welcome to…

6. Perception Approach Perception is a technology company, which believes that technology comes last. It can only ever be part of the story. To achieve real success requires a different approach – a Friction Free ® approach. Welcome to…

7. Perception Approach Organisational Objectives ProcessesPeopleTechnology What is the organisation trying to achieve? Which processes support delivery of those objectives? Who impacts, controls or maintains those processes? How can we best support those people in being successful? Welcome to…

8. Perception Approach Technology simply delivers the right information, to the right people, in the right way, at the right time, at the right cost, allowing them to be in the right state of mind, and to do the right things. Looking at things this way allows us to deliver awesome outcomes. Welcome to…

9. Business Objectives Perception Success Happy Staff Happy Clients Welcome to…

10. Key Performance Indicators Happy Clients Client satisfaction 2+ projects On-time delivery DQ, MI & BA products launched by Jun 2015 Happy Staff Employee satisfaction Low absence rate Perception Success £2m revenue target by Dec 2015 35% margin Welcome to…

11. Key Clients Perception works with clients such as: Welcome to…

12. Perception Team – delivering the vision Welcome to…

13. Perception Client Journey Welcome to…

14. Sector Knowledge & Experience NHS Mental Health Acute Commissioning Retail & Manufacturing Oil & Gas Supermarkets Packaging Logistics Postal Services Distribution Supply Chain Fleet Management Transportation Financial Services Banking Insurance Investment Lending Education Universities Operations Customer Behaviour SalesComplianceHRFinance Loss Prevention Training Welcome to…

15. Growth Strategy – What & When Welcome to…

16. Growth Strategy - Processes What processes will need to be in place? HRM & Resource Planning NHS IG Toolkit Renewal ISO9001 & ISO27001 Certification Investors in People (IIP) Microsoft Silver Partnership Qlik Partnership Tableau Partnership Welcome to…

17. Head Office: 5a Little Lane Ilkley LS29 8EA Tel: 01943 262101 Email: engage@perceptionbi.co.ukengage@perceptionbi.co.uk