1. LEADERSHIP THAT GETS RESULTS adapted by Daniel Goleman, Harvard Business Review
“You can’t lead where you won’t go…
leaders must be perpetual learners to bring about change in others.”
Ki ThoughtBridge
“Learn and Lead”

2. Emotional Intelligence
The ability to manage ourselves and relationships effectively:
Integrity, Character, Ethics, Knowledge, Wisdom, Temperament, Words and Acts” Dee Hock
Supported by Climate and Culture
Drives Leadership Style

3. Emotional Intelligence + Climate + Leadership Styles equals Performance and Results

4. Climate Process: Group Norms
Communication: Culture of Common Language: Goals Attitudes and Beliefs
Relationships: Build Sense of Belonging, Trust, Respect, Collaboration

5. Leadership Style Assessment
Commanding: Demands immediate compliance
Authoritative: Mobilizes people toward a vision
Affiliative: Creates harmony and builds emotional bonds
Democratic: Forges consensus through participation
Pacesetting: Sets high standards for performance
Coaching: Develops people for future
What is your leadership style?

6. Case Base Learning Experiences The Case of Missing Service, Ki ThoughtBridge
Concept developed at Harvard University
Real Situations
Problem Solving by Designing Meaningful Collaborative Strategies
Global Networking