1. Organizational Behavior Lecture 31

2. Recap from Lecture 1 1.Describe what managers do. 2.Define organizational behavior (OB). 3.Explain the value of the systematic study of OB. 4.Identify the contributions made by major behavioral science disciplines to OB. 5.List the major challenges and opportunities for managers to use OB concepts.

3. Recap from Lecture 2 Model of Employee Behavior Major Categories of Employee Behavior External Influences on Employee Behavior – Factors in the External Environment – Factors in the Work Environment Internal Factors that Influence Employee Behavior – Attitudes – Knowledge, Skills and Abilities (KSAs)

4. Recap from Lecture 3 – Main Components of Attitudes – Does behavior always follow from attitudes – What are major job attitudes – Measuring job satisfaction – How satisfied people are with their jobs? – Impact of satisfied and dissatisfied people on workplace – Job satisfaction and National culture

5. Recap from Lecture 4 What is personality and personality traits? Measuring Personality Determinants of Personality – Heredity – Environmental – Situational The Myers-Briggs Type Indicator Big-Five Personality Traits Personality Traits and outcomes Core self-evaluations – Self esteem – Locus of control

6. Recap from Lecture 4 Other personality traits – Machiavellianism (Mach) – Self-Monitoring – Risk-Taking – Type A and Type B personality – Proactive Personality – Self-Efficacy – Political Skills Person-Job Fit Conclusions

7. Recap from Lecture 5 What is motivation Motivation theories – Maslow’s Need Theory – ERG Theory – Theory X and Theory Y – Two-factor Theory

8. Recap from Lecture 6 Motivation theories – McClelland’s Theory of Needs – Cognitive Evaluations Theory – Goal Setting Theory

9. Recap from Lecture 7 Goal Setting Theory MBO as application of Goal Setting Self-efficacy Theory Reinforcement Theory Equity Theory Justice and Equity Theory Expectancy Theory Implications for Managers

10. Recap from Lecture 8 Job Characteristics Model How can Jobs be Redesigned? Alternative Work Arrangements Conclusions

11. Recap from Lecture 9 Employee Involvement – Participative Management – Representative Participation – Quality Circles Linking Employee Involvement programs & Motivation Theories Using Rewards to Motivate Employees What to Pay: establishing a Pay Structure How to Pay: Rewarding individual Employees Through Variable-Pay Programs – Piece-Rate Pay – Merit Based Pay

12. Recap from Lecture 9 – Bonuses – Skill Based Pay – Profit-sharing plans – Gain –sharing – Employee Stock Ownership Plans Global Implications