1. 1 © 2008. HSD Institute. Use with permission. Don’t Just Survive—Thrive The Power of HSD Don’t Just Survive—Thrive The Power of HSD Glenda H. Eoyang Human Systems Dynamics Institute geoyang@hsdinstitute.org Glenda H. Eoyang Human Systems Dynamics Institute geoyang@hsdinstitute.org Sally Gritten Executive Coaching sgritten@hsdinstitute.org Sally Gritten Executive Coaching sgritten@hsdinstitute.org

2. 2 © 2008. HSD Institute. Use with permission. Your Guides Glenda EoyangSally Gritten

3. 3 © 2008. HSD Institute. Use with permission. Today we will... Explore the process of self-organizing Recognize self-organizing processes in the history and future of HSD Institute Investigate how simple rules shape the emerging patterns of HSD and HSD Institute Explore resources to support your continuing learning and development

4. 4 © 2008. HSD Institute. Use with permission. A collection of individual agents who have the freedom to act in unpredictable ways, and whose actions are interconnected such that they produce system-wide patterns. Complex Adaptive System (CAS) Self-Organizing System Agents interact

5. 5 © 2008. HSD Institute. Use with permission. System-wide patterns emerge Complex Adaptive System (CAS) Self-Organizing System Agents interact Those system-wide patterns, in turn, influence the behaviors of the agents

6. 6 © 2008. HSD Institute. Use with permission. Personal theory and practice Self-Organizing System HSD Institute New ideas and challenges Life-long learning and continuous improvement

7. 7 © 2008. HSD Institute. Use with permission. Patterns of dynamical change Self-Organizing Field of Human Systems Dynamics Nonlinear sciences Mathematics Human systems Establish questions for further exploration

8. 8 © 2008. HSD Institute. Use with permission. Network for learning and action Self-Organizing System HSD Community Wise practitioners Deep personal learning Expanding network

9. 9 © 2008. HSD Institute. Use with permission. Adaptive Action: Teaching Consulting Self-Organizing System HSD Institute Needs Resources Innovative responses to challenging, dynamical questions

10. 10 © 2008. HSD Institute. Use with permission. Short List of Simple Rules Every agent in the system applies the same set of rules to shape behavior: Encourage coherent patterns without over constraining individual agents Ensure local adaptation and emergence of system-wide pattern Allow for adaptation to changing environments

11. 11 © 2008. HSD Institute. Use with permission. Short List of Simple Rules Examples BOIDS Ten Commandments Parental advice Disaster response Customer service Others?

12. 12 © 2008. HSD Institute. Use with permission. Short List of Simple Rules Rules for simple rules: Small number—between 3 and 7 Begin with a verb Work for everyone and every place in the system Need at least one rule for each feature of pattern: What makes us the same? What makes a difference to us? How do we work with each other?

13. 13 © 2008. HSD Institute. Use with permission. These are not values–they tell you what to DO, not what to think or feel These are not group norms– they hold over space and time Sometimes the rules contradict each other (this isn’t bad, it just means the group will live with ambiguity) The “rules” depend on individual freedom to interpret and apply in unique situations Else? Short List of Simple Rules Tips and Traps

14. 14 © 2008. HSD Institute. Use with permission. HSD Simple Rules Teach and learn in every interaction Reinforce strengths of self and other Search for the true and the useful Give and get value for value Attend to the part, the whole, and the greater whole Engage in joyful practice

15. 15 © 2008. HSD Institute. Use with permission. Teach and learn in every interaction Training classes are interactive workshops Design of interventions adapt to unique needs of each client All associates are invited to design and develop new tools and methods Performance reviews, board meetings, and product development processes are adaptive engagements

16. 16 © 2008. HSD Institute. Use with permission. Reinforce strengths of self and other Tools and methods are asset-based Each learner/teacher brings unique gifts and opportunities Exploration and risk taking are encouraged Learning and working environments are safe and supportive Clusters of associates work together on shared goals

17. 17 © 2008. HSD Institute. Use with permission. Search for the true and the useful Reliable connection to the sciences and maths Practical applications of concepts to practice Diverse applications, including: Coaching Conflict resolution Education Evaluation Human services Leadership Process improvement Team building And...

18. 18 © 2008. HSD Institute. Use with permission. Give and get value for value High quality training and consulting Life-long learning network for associates Exchange of funding, learning, sharing, fun, and information Balanced and negotiated relationships Frequent and objective data collection and analysis

19. 19 © 2008. HSD Institute. Use with permission. Attend to the part, the whole, and the greater whole For HSD: Individual learning Institutional development Learning and growth of the field of HSD For clients and colleagues: Locally-based projects Global patterns of interaction Community development

20. 20 © 2008. HSD Institute. Use with permission. Engage in joyful practice On-line and face-to-face sharing Development of warm personal relationships Curiosity and joy of learning Personal (as well as professional) world- wide networks Deep and enduring friendships

21. 21 © 2008. HSD Institute. Use with permission. Patterns of adaptive practice Self-Organizing System HSD Institute Short list of simple rules Shared learning and accountability

22. 22 © 2008. HSD Institute. Use with permission. Want to learn more? HSD Professional Certification Open classes Customizable classes Books Website

23. 23 © 2008. HSD Institute. Use with permission. HSD Professional Certification Training London, England September 27-October 1, October 25-29 Ottawa, Canada November 8-12, December 13-17 You will: Experience self-organizing processes. Learn to work when system’s not under control. Develop inquiry skills. Share experiences, tools, insights with others. Create your cutting-edge methods and tools. Demonstrate emerging personal praxis. Learn from the experiences of others.

24. 24 © 2008. HSD Institute. Use with permission. Open Classes Lead Dynamically: Achieve What Others Say is Impossible Facilitator:Kristine Quade Date: September 16 & 17, 2010 Medium: 2-day experiential learning Cost: $650 USD What’s Good for GM: HSD and Process Improvement Facilitators: Larry Solow & Brenda Fake Date: December 7 & 8, 2010 Medium: 2-day experiential learning Cost: $650 USD

25. 25 © 2008. HSD Institute. Use with permission. Customizable Classes Journey from Conflict to Peace Dynamical Leadership Introduction to Human Systems Dynamics Facilitating Organization Change Coping with Chaos Resilience in the Workplace Leadership in a Complex Adaptive System Team Work Excellence and Evaluation in Emerging Environments Using the Energy in the Group

26. 26 © 2008. HSD Institute. Use with permission. Books Facilitating Organization Change: Lessons from Complexity Science (Olson & Eoyang) Coping with Chaos: Seven Simple Tools (Eoyang) Turbulent Mirror (Briggs & Peat) Linked (Barabasi) Influencing Patterns for Change (Holladay & Quade) Dynamical Leadership (Quade & Holladay) What’s Good for GM: HSD and Process Improvement (Solow & Fake)

27. 27 © 2008. HSD Institute. Use with permission. Website www.hsdinstitute.org

28. 28 © 2008. HSD Institute. Use with permission. Today we have... Explored the process of self-organizing Recognized self-organizing processes in history and future of HSD Institute Investigated how simple rules shape the emerging patterns of HSD and the HSD Institute Explored resources to support your continuing learning and development

29. 29 © 2008. HSD Institute. Use with permission. Professional Certification in Human Systems Dynamics London, England: September 27 – October 1, October 25 – 29 Ottawa, Ontario: November 8-12, December 13-17 Course fees vary slightly by venue. Early registration and group discounts are available. Visit us at www.hsdinstitute.org/learnmorewww.hsdinstitute.org/learnmore to see a brochure. Contact Julia Herzing at info@hsdinstitute.orginfo@hsdinstitute.org 866-HSD-INST for more information and to register.