2 Finding the Fix that Fits Introduction: The Fix that Fits October 3, 2007Session 1: Self-Organizing November 28, 2007Session 2: Fingerprints of Chaos December 19, 2007Session 3: Adaptive Action January 9, 2008Session 4: Mental Model Gymnastics February 20, 2008Session 5. Seeing and Influencing March 5, 2008Session 6: Shaping Possibilities April 16, 2008
3 Your Next Assignment (if you choose to accept it) Consider a current sticky issue for you.Define the relevant containers, differences, and exchanges.Decide how you might want the pattern to change.Pick one action to shift one of the conditions.Take the action.Be prepared to report.
4 Your Guide . . . Glenda Eoyang Glenda H. Eoyang, Ph.D.The CDE Model helps me understand the dynamics of human systems around me.BUT, my habits, assumptions, and prior expectations keep me stuck in the old way of action.A short list of questions helps me identify my options for action.
5 Today we willComplete our discussion about the CDE Model for the conditions for self-organizing.Explore seven simple questions that help leaders cope with unpredictable change.Close this webinar series and look to the future.
7 Complex Adaptive System (CAS) Self-Organizing System A collection of individual agents, who have the freedom to act in unpredictable ways, and whose actions are interconnected such that they produce system-wide patterns.Examples: termite colonies, stock markets, the Internet, gardens, human beings, groups of peopleHSD Applied
8 Self-Organizing Systems Complex Adaptive Systems (CAS) System-wide PatternsAgentsHSD Applied
9 What do we mean by “patterns”? Similarities, differences, and relationships that have meaning across space and/or timeExamples:Responses to questionsLanguage of participantsDisciplinary identitiesDistinctions within and among teams
10 CDE Model Conditions for Self-Organizing ContainersHold the system together until patterns form.
11 CDE Model Conditions for Self-Organizing Container examples:Physical spacesGoalsVisionary leadersPersonal affinitiesIdentitiesJargonsTraditionsMembershipsMeeting times and placesAnd . . .
12 How do you shift containers in your practice? Shift the ContainersMore organized . . .FewerStrongerSmallerMore unorganized . . .MoreWeakerLargerHow do you shift containers in your practice?
13 CDE Model Conditions for Self-Organizing ContainersDifferencesEstablish the pattern and build tensions to motivate change.
14 CDE Model Conditions for Self-Organizing ContainersDifference examplesPowerGenderExperienceCultureEthnicityLocationDisciplinePay scaleSeniorityAnd . . .
15 Shift the Differences More organized . . . More unorganized . . . FewerClearerSmallerMore unorganized . . .MoreFuzzierLargerHow do you shift differences in your practice?
16 CDE Model Conditions for Self-Organizing ContainersDifferencesExchangesConnect agents together within the container and across differences.
17 CDE Model Conditions for Self-Organizing ContainersDifferencesExchange examples:MoneyRespectTalksPhone callsTouchNon-verbalAnd . . .
18 Shift the Exchanges More organized . . . More unorganized . . . TighterMore unorganized . . .LooserHow do you shift exchanges in your practice?
19 CDE Model Conditions for Self-Organizing ContainerDifferenceExchangeWhat are the conditions?How could you shift them to change the pattern?
20 Facilitating Organization Change One: ConnectionsWhat connections help us adapt?How can we build stronger connections?
21 Facilitating Organization Change Two: Emerging GoalsWhat are our current goals?How do we know when those goals need to change?
22 Facilitating Organization Change Three: UncertaintyHow do we cope with uncertainty?How can we cope better?
23 Facilitating Organization Change Four: Exploit differencesWhat differences make a difference to us and our clients?How can we make the most of those differences?
24 Facilitating Organization Change Five: Find common groundWhat is our common ground?What do we share?
25 Facilitating Organization Change Define success as “fit”What does “fit” mean to our partners?How can we improve our fit?
26 Facilitating Organization Change Set conditions for self-organizingWhat conditions do we set for self-organizing?Can we do it better?ContainerDifferenceExchange
27 Finding the Fix that Fits Introduction: The Fix that Fits October 3, 2007Session 1: Self-Organizing November 28, 2007Session 2: Fingerprints of Chaos Dec 19, 2007Session 3: Adaptive Action January 9, 2008Session 4: Mental Model Gymnastics February 20Session 5. Seeing and Influencing March 5, 2008Session 6: Shaping Possibilities April 16, 2008
28 Today we haveCompleted our discussion about the CDE Model for the conditions for self-organizing.Explored seven simple questions that help leaders cope with unpredictable change.Closed this webinar series and looked to the future.
29 Resources Websites Classes from HSD Institute Books Classes from HSD InstituteHSD Professional certificationLeadershipPeaceHSD GroupBooksCoping with Chaos: Seven Simple Tools (Eoyang)Facilitating Organization Change (Olson & Eoyang)Voices from the Field (Eoyang, ed.)Webinar Series June to November 2008
30 HSD in Action means that you can See patterns as they emerge THANKS!HSD in Action means that you canSee patterns as they emergeANDFind the fix that fits
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