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1 Finding the Fix that Fits: Human Systems Dynamics at Work April 16, 2008 Seeing and Influencing (continued) Shaping Possibilities Glenda H. Eoyang, Ph.D.

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Presentation on theme: "1 Finding the Fix that Fits: Human Systems Dynamics at Work April 16, 2008 Seeing and Influencing (continued) Shaping Possibilities Glenda H. Eoyang, Ph.D."— Presentation transcript:

1 1 Finding the Fix that Fits: Human Systems Dynamics at Work April 16, 2008 Seeing and Influencing (continued) Shaping Possibilities Glenda H. Eoyang, Ph.D. April © Human Systems Dynamics Institute.

2 Finding the Fix that Fits Introduction: The Fix that FitsOctober 3, 2007 Session 1: Self-OrganizingNovember 28, 2007 Session 2: Fingerprints of ChaosDecember 19, 2007 Session 3: Adaptive ActionJanuary 9, 2008 Session 4: Mental Model GymnasticsFebruary 20, 2008 Session 5. Seeing and InfluencingMarch 5, 2008 Session 6: Shaping Possibilities April 16, 2008

3 Your Next Assignment (if you choose to accept it) Consider a current sticky issue for you. Define the relevant containers, differences, and exchanges. Decide how you might want the pattern to change. Pick one action to shift one of the conditions. Take the action. Be prepared to report.

4 Your Guide... Glenda Eoyang Glenda H. Eoyang, Ph.D. The CDE Model helps me understand the dynamics of human systems around me. BUT, my habits, assumptions, and prior expectations keep me stuck in the old way of action. A short list of questions helps me identify my options for action.

5 Today we will.... Complete our discussion about the CDE Model for the conditions for self-organizing. Explore seven simple questions that help leaders cope with unpredictable change. Close this webinar series and look to the future.

6 Change Is Changing Static Static Dynamic Dynamic Dynamical Dynamical

7 Complex Adaptive System (CAS) Self-Organizing System A collection of individual agents, who have the freedom to act in unpredictable ways, and whose actions are interconnected such that they produce system-wide patterns. Examples: termite colonies, stock markets, the Internet, gardens, human beings, groups of people

8 Self-Organizing Systems Complex Adaptive Systems (CAS) Agents System-wide Patterns

9 What do we mean by patterns? Similarities, differences, and relationships that have meaning across space and/or time Examples: Responses to questions Language of participants Disciplinary identities Distinctions within and among teams

10 CDE Model Conditions for Self-Organizing Containers Hold the system together until patterns form.

11 CDE Model Conditions for Self-Organizing Container examples: Physical spaces Goals Visionary leaders Personal affinities Identities Jargons Traditions Memberships Meeting times and places And...

12 Shift the Containers More organized... Fewer Stronger Smaller More unorganized... More Weaker Larger How do you shift containers in your practice? How do you shift containers in your practice?

13 Containers Differences Establish the pattern and build tensions to motivate change. CDE Model Conditions for Self-Organizing

14 Containers Difference examples Power Gender Experience Culture Ethnicity Location Discipline Pay scale Seniority And... CDE Model Conditions for Self-Organizing

15 Shift the Differences More organized... Fewer Clearer Smaller More unorganized... More Fuzzier Larger How do you shift differences in your practice? How do you shift differences in your practice?

16 Containers Differences Exchanges Connect agents together within the container and across differences. CDE Model Conditions for Self-Organizing

17 Containers Differences Exchange examples: Money Respect Talk s Phone calls Touch Non-verbal And... CDE Model Conditions for Self-Organizing

18 Shift the Exchanges More organized... Tighter More unorganized... Looser How do you shift exchanges in your practice? How do you shift exchanges in your practice?

19 Container Difference Exchange What are the conditions? How could you shift them to change the pattern? CDE Model Conditions for Self-Organizing

20 Facilitating Organization Change One: Connections What connections help us adapt? How can we build stronger connections?

21 Facilitating Organization Change Two: Emerging Goals What are our current goals? How do we know when those goals need to change?

22 Facilitating Organization Change Three: Uncertainty How do we cope with uncertainty? How can we cope better?

23 Facilitating Organization Change Four: Exploit differences What differences make a difference to us and our clients? How can we make the most of those differences?

24 Facilitating Organization Change Five: Find common ground What is our common ground? What do we share?

25 Facilitating Organization Change Define success as fit What does fit mean to our partners? How can we improve our fit?

26 Facilitating Organization Change Set conditions for self-organizing What conditions do we set for self-organizing? Can we do it better? Container Difference Exchange

27 Finding the Fix that Fits Introduction: The Fix that FitsOctober 3, 2007 Session 1: Self-OrganizingNovember 28, 2007 Session 2: Fingerprints of ChaosDec 19, 2007 Session 3: Adaptive ActionJanuary 9, 2008 Session 4: Mental Model GymnasticsFebruary 20 Session 5. Seeing and InfluencingMarch 5, 2008 Session 6: Shaping PossibilitiesApril 16, 2008

28 Today we have.... Completed our discussion about the CDE Model for the conditions for self-organizing. Explored seven simple questions that help leaders cope with unpredictable change. Closed this webinar series and looked to the future.

29 Resources Websites Classes from HSD Institute HSD Professional certification Leadership Peace HSD Group Books Coping with Chaos: Seven Simple Tools (Eoyang) Facilitating Organization Change (Olson & Eoyang) Voices from the Field (Eoyang, ed.) Webinar Series June to November 2008

30 30 THANKS! HSD in Action means that you can AND


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