1. Patterns of Engagement: Using HSD to Design Events September 4, 2014 Glenda Eoyang, PhD Human Systems Dynamics Institute geoyang@hsdinstitute.org © 2014. HSD Institute. Use with permission. 1Designing Events

2. Today we will... » WHAT? Practice conditions for self- organizing » SO WHAT? See effects of conditions in meetings and events » NOW WHAT? Use a planning template to set conditions for your next meeting © 2014. HSD Institute. Use with permission. 2Designing Events

3. Collective Misery © 2014. HSD Institute. Use with permission. 3Designing Events

4. An Alternative » People self-organize » Not all self-organizing is productive » Meeting design sets conditions » CDE establishes self-organizing: » Speed » Direction » Outcomes © 2014. HSD Institute. Use with permission. 4Designing Events

5. Conditions for Self-Organizing: Container Holds agents together until patterns form © 2014. HSD Institute. Use with permission. 5Designing Events

6. Conditions for Self-Organizing: Differences Create patterns AND Motivate change © 2014. HSD Institute. Use with permission. 6Designing Events

7. Conditions for Self-Organizing: Exchanges Connect across differences © 2014. HSD Institute. Use with permission. 7Designing Events

8. What are conditions? Are they fit for purpose? © 2014. HSD Institute. Use with permission. 8Designing Events

9. Design to Fit ConditionsCurrentFit?Design Container Differences Exchanges © 2014. HSD Institute. Use with permission. 9Designing Events

10. Design to Fit ConditionsCurrentFit?Design ContainerSmall Large Closed Open Few Many Differences Exchanges © 2014. HSD Institute. Use with permission. 10Designing Events

11. Design to Fit ConditionsCurrentFit?Design ContainerSmall Large Closed Open Few Many DifferencesFew Many Small Large Clear Fuzzy Exchanges © 2014. HSD Institute. Use with permission. 11Designing Events

12. Design to Fit ConditionsCurrentFit?Design ContainerSmall Large Closed Open Few Many DifferencesFew Many Small Large Clear Fuzzy ExchangesTight Loose Many Few 1-way 2-way © 2014. HSD Institute. Use with permission. 12Designing Events

13. Design to Fit ConditionsCurrentFit?Design ContainerSmall Large Closed Open Few Many Yes No DifferencesFew Many Small Large Clear Fuzzy Yes No ExchangesTight Loose Many Few 1-way 2-way Yes No © 2014. HSD Institute. Use with permission. 13Designing Events

14. Case 1: Silo City ConditionsCurrentFit?Design ContainerSmall Large Closed Open Few Many Yes No DifferencesFew Many Small Large Clear Fuzzy Yes No ExchangesTight Loose Many Few 1-way 2-way Yes No © 2014. HSD Institute. Use with permission. 14Designing Events

15. Case 1: Silo City ConditionsCurrentFit?Design ContainerSmall Large Closed Open Few Many Yes No DifferencesFew Many Small Large Clear Fuzzy Yes No ExchangesTight Loose Many Few 1-way 2-way Yes No © 2014. HSD Institute. Use with permission. 15Designing Events

16. Case 1: Silo City ConditionsCurrentFit?Design ContainerSmall Large Closed Open Few Many Yes No Large Group DifferencesFew Many Small Large Clear Fuzzy Yes No Whole system ExchangesTight Loose Many Few 1-way 2-way Yes No Clarify significant differences © 2014. HSD Institute. Use with permission. 16Designing Events

17. Case 2: Exploding Team ConditionsCurrentFit?Design ContainerSmall Large Closed Open Few Many Yes No DifferencesFew Many Small Large Clear Fuzzy Yes No ExchangesTight Loose Many Few 1-way 2-way Yes No © 2014. HSD Institute. Use with permission. 17Designing Events

18. Case 2: Exploding Team ConditionsCurrentFit?Design ContainerSmall Large Closed Open Few Many Yes No DifferencesFew Many Small Large Clear Fuzzy Yes No ExchangesTight Loose Many Few 1-way 2-way Yes No © 2014. HSD Institute. Use with permission. 18Designing Events

19. Case 2: Exploding Team ConditionsCurrentFit?Design ContainerSmall Large Closed Open Few Many Yes No Team Meeting DifferencesFew Many Small Large Clear Fuzzy Yes No Focus on the work ExchangesTight Loose Many Few 1-way 2-way Yes No Meet more often Learn skills © 2014. HSD Institute. Use with permission. 19Designing Events

20. Design Your Next Meeting to Fit ConditionsCurrentFit?Design ContainerSmall Large Closed Open Few Many Yes No DifferencesFew Many Small Large Clear Fuzzy Yes No ExchangesTight Loose Many Few 1-way 2-way Yes No © 2014. HSD Institute. Use with permission. 20Designing Events

21. More resources » Books » Adaptive Action: Leveraging Uncertainty in Your Organization (Eoyang & Holladay) » Facilitating Organization Change: Lessons from Complexity Science (Olson & Eoyang) » Let’s Stop Meeting Like This: Tools to Save Time and Get More Done (Emily & Dick Axelrod) » Web » www.adaptiveaction.org » Wiki.hsdinstitute.org » www.hsdinstitute.org » Twitter: #hsd #adaptact @GlendaEoyang Designing Events © 2014. HSD Institute. Use with permission. 21

22. Your Opportunity To Become An HSD Professional » Patterns and Possibilities: » Jan 2015 in Raleigh, NC » Jan 2015 in Helsinki, FI » July 2015 in Chicago, IL » Four months exploring an online learning ecology: » Lively learning community » Guided practice » Large group learning and dialogues » Learning packets on relevant topics » Praxis Partner for support » Register: Register http://www.hsdinstitute.org/learn-more/overview.html Designing Events © 2014. HSD Institute. Use with permission. 22

23. Join Us! Sep 18, 2014 11:00 – 1:00 CDT Quarterly Meeting—Associates and Friends Networking Oct 2, 2014 11:00 – Noon CDT Organizing for Work: CAANs and Project Management for the Future Nov 6, 2014 11:00 – Noon CDT Simple Rules: See, Understand, and Influence Patterns Designing Events © 2014. HSD Institute. Use with permission. 23 » Register for the next session in this series: Register http://www.adaptiveaction.org/Landing-Pages/Webinar-Registration » Navigating Complexity: October 22-25, 2014 – Chicago, IL Navigating Complexity http://www.hsdconference.org/