1. Regional Learning Project Event The NYA Quality Mark workshop Facilitators - Simon Hargrave & Lyndsay White

2. Its a self-assessment framework which ensures an organisation has the relevant quality processes and procedures to be fit for purpose. Its also a National Award for those organisations who have achieved the required standard. What is it?

3. Any organisation that works with young people. This includes: Voluntary Organisations Connexions Youth Services Integrated Youth Support Services Who is it for?

4. It will improve and refine the quality processes within any young peoples organisation. It gives credibility. Its a way of getting all staff involved in quality. It improves outcomes Why bother?

5. Who is using it?

6. Sue Quinn – Quality Mark Development Officer 07739 953524 susanq@nya.org.uk Lyndsay White – Quality Mark Project Administrator 0116 242 7421 lyndsayw@nya.org.uk www.nya.org.uk/qualitymark For further details contact: