1. 5-1Copyright © 2007 Pearson Education Canada Chapter 5 ACCOMMODATIONS

2. Copyright © 2007 Pearson Education Canada5-2 Lodging Timeline Roman Empire – road building – lodging for soldiers and citizens Roman Empire – road building – lodging for soldiers and citizens Crusades – monasteries / followed by inns Crusades – monasteries / followed by inns Railroad expansion – hotels, inns Railroad expansion – hotels, inns The Car – tourist courts / motels The Car – tourist courts / motels 1958+ - hotel development around airports 1958+ - hotel development around airports 1980s – more global business – city hotels boomed 1980s – more global business – city hotels boomed

3. Copyright © 2007 Pearson Education Canada5-3 Guests with Disabilities Growing market especially with the aging of baby boomers Growing market especially with the aging of baby boomers How must rooms be designed to facilitate these guests? How must rooms be designed to facilitate these guests? –Size –Bathrooms accessible to wheelchairs with roll-in showers/tubs, –Grab bars –Good lighting –Instructions very legible and also available in Braille

4. Copyright © 2007 Pearson Education Canada5-4 Types of Accommodations Motels Motels Condominiums and time-shares Condominiums and time-shares Dude ranches Dude ranches Bed and Breakfasts (B&Bs) Bed and Breakfasts (B&Bs) Inns Inns Resorts Resorts Hostels Hostels Campgrounds Campgrounds Hotels Hotels

5. Motels Lake City Motel Fairwinds Motel Motel

6. Hotels

7. Inns Waverley Inn Inn on the Lake Garden South Park Inn

8. Bed & Breakfasts Seawatch B&B The Verandah Blockhouse Hill

9. Hostels HI - Halifax

10. Dude Ranches Three Bars Ranch, BC Big Blue Ranch and Lodge, Nebraska

11. Campgrounds

12. Resorts White Point Beach Resort Liscombe Lodge Resort

13. Copyright © 2007 Pearson Education Canada5-13 Lodging Ownership & Organization 4 main types of ownership: 4 main types of ownership: –Private ownership –Corporate chain –Franchise chain –Management contract

14. Private Moonlight Beach Inn, Kenora B&B, White Point Beach Resort Private Moonlight Beach Inn, Kenora B&B, White Point Beach Resort Corporate Crowne Plaza, Four Points Sheraton, Marriott Corporate Crowne Plaza, Four Points Sheraton, Marriott Franchise Hampton Inn, Country Inn, Hilton, Ramada, Super 8, Westin Franchise Hampton Inn, Country Inn, Hilton, Ramada, Super 8, Westin Management Contract Pacrim Hotels: Super 8, Best Western, Holiday Inn, Radison Suite Choice Hotels: Comfort Inn, Quality Inn, Econolodge Management Contract Pacrim Hotels: Super 8, Best Western, Holiday Inn, Radison Suite Choice Hotels: Comfort Inn, Quality Inn, Econolodge Copyright © 2007 Pearson Education Canada 5-14

15. Copyright © 2007 Pearson Education Canada5-15 Organization Depends on size and type of ownership Depends on size and type of ownership A smaller property, might only hire housekeepers with the owner doing most of the other work

16. Copyright © 2007 Pearson Education Canada 5-16 Many hotels require a large staff Front of the House - Front office - Food & Beverage - Housekeeping - Customer services - Catering Back of the House –Administration –Sales and Marketing –Accounting –Engineering

17. Copyright © 2007 Pearson Education Canada5-17 Accommodation Terminology Single Single Double Double Twin Twin Double double Double double Suite Suite Hospitality suite Hospitality suite

18. Copyright © 2007 Pearson Education Canada5-18 Accommodation Terminology cont’d Rack rate Rack rate Weekend rate Weekend rate Corporate rate Corporate rate Family plan Family plan Day rate Day rate

19. Copyright © 2007 Pearson Education Canada5-19 More Accommodation terminology Overbooking Overbooking Walking or Farming Out Walking or Farming Out Economy/budget Economy/budget Mid-scale Mid-scale Upscale Upscale Luxury/deluxe Luxury/deluxe

20. Copyright © 2007 Pearson Education Canada5-20 Canada Select Accommodations