1. Co-Creation of Knowledge in the Interaction Age Navjit Brar, MA, MLS Reference & Instructional Services Coordinator Robert E. Kennedy Library California Polytechnic State University San Luis Obispo, California USA nbrar@calpoly.edu ************ Mary M. Somerville, MA, MLS, PhD Associate Library Dean San José State University Dr. Martin Luther King, Jr. Library San José, California USA mary.somerville@sjsu.edu Tenth National Convention on Knowledge, Library and Information Networking New Delhi, India

2. Interaction Age  Interaction Age is a logical extension of the Information Age  Where information is seen as something with which, and around which, people can interact

3. Participatory Co-Design  Is a philosophy  Is a philosophy: collaboration improves usability and builds relationships  Is a process  Is a process: user-centric, interdisciplinary, contextual investigations  Is a set of techniques  Is a set of techniques: usability testing, inquiry learning, interactive evaluation … for strategic management and marketing approaches in libraries

4. Participatory Co-Design Fundamentals  Is a ‘research-in-practice’ approach that applies student insights to identify new Interaction Age opportunities for libraries and librarians  Human-to-information interaction  Human-to-human interaction  Our project supported both types of interaction

5. Story #1 – Cal Poly Federated Search Interface Re-Design.Google ‘look and feel’ ‘My e-shelf’ functionalities ‘My databases’ course lists ‘My e-journal’ search history & alert profile

6. Mock-up Actual

7. Lessons Learned  Collaborative re-design produces insights into users’ perspectives.  Interactive dialogue improves user- centered design concepts.  Evidence-based techniques initiates promising user-designer relationships.

8. Story #2: Cal Poly Commons  Faculty Development + Information Technology + University Library = Learning Commons Partners  Good pedagogy, enabling technology, information resources  Integrated Service Point = Physical Co-location  “One stop” technical and research consultation  “Zone of innovation”  Space for experimental approaches to teaching and learning

9. Learning Commons Partners’ Goals  Enable faculty innovation and curriculum revitalization with technological infrastructure, pedagogy and technology expertise, and information resources and consultation  Encourage application of constructivist principles to advance students’ information, communication, and technology proficiencies for life long learning

10. Students’ Learning Commons Requirements  Provide flexible, multi-use collaborative space and services  Promote cross-disciplinary inquiry and discourse  Create interactive student- faculty-staff learning communities

11. Senior Project Marketplace  Purpose  Create a comprehensive development and viewing tool for Senior Projects  Motivation  Senior Project is the culminating Cal Poly graduation requirement.  Students need integrated system for sharing ideas, developing concepts, and demonstrating competence.  Functionality  Senior Idea Meeting Place: find student researchers  Senior Project Development: facilitate faculty supervisor identification and communication  Showcase: find and view finished projects

12. Work Tables Food Books Computers Caffeine +_Couches__ STUDENT HAVEN! Multimedia Café  Café Requirements  Access to food and drinks  Study and eat/drink concurrently  Study individually  Study in groups  Relax/leisure time  Initial Design: Café Functionalities  Group Tables w/ computer terminals – group work  Internet Bar & Work Tables – individual work  Coffee & Snack Counter – food/drinks  Coffee Tables & Couches – relaxation/leisure  Data Gathering  Usability evaluations of Starbucks, Borders, Barnes & Noble, library  Surveys and focus groups

13. Lounge Students’ Commons Design Prototype Individual Workstations

14. 3-D Virtual Reality Studio A Project A Theater A Work of Art

15. In Conclusion Co-Design offers,  New Student-centred learning outcomes  Reconsideration of non-consultative approach to educational design & delivery strategies  Move from ‘library-centric’ to ‘user-centric’ decision making processes  Advance academic library centrality and reach the unreachable in the Knowledge Age

16. Copyright Brar-Somerville, 2007 This work is the intellectual property of the authors. Permission is granted for this material to be shared for non-commercial, educational purposes, provided that this copyright statement appears on the reproduced materials.