1. © 2008 Somerville ORGANIZATIONAL EFFECTIVENESS: A “BACK TO BASICS” APPROACH Mary M. Somerville, MA, MLS, PhD Associate Library Dean San José State University Dr. Martin Luther King, Jr. Library San José, California USA mary.somerville@sjsu.edu

2. © 2008 Somerville Overview What are the Critical Issues?

3. © 2008 Somerville Organizational Effectiveness = ? Librarians must reconsider: Organizational purposes Traditional responsibilities Conventional relationships

4. © 2008 Somerville Organizational Priorities o Cooperative Collection Development o Programmatic Information Literacy Instruction o Research Consultation and Referral o Learning Organization/Learning Commons

5. © 2008 Somerville Reflective Inquiry Problems / Issues Framework (s) / Comparison Decision Making / Problem Solving Questions Evidence Workplace Situation

6. © 2008 Somerville Thoughts?

7. © 2008 Somerville Leadership Responsibilities Cultivate shared vision and common purpose Encourage information exchange and dialogue Build communication, decision making, and communication systems Advance learning partnership with and for users Create appreciative, inquiry-based culture

8. © 2008 Somerville Learning 2.0 23 Things in 15 Weeks  Week 1: Introduction  Week 2: Blogging  Week 3: Photos & Images  Week 4: RSS & Newsreaders  Week 5: Play week  Week 6: Tagging & Folksonomies  Week 7: Wikis  Week 8: Online applications & tools  Week 9: Podcasts, Videos & Downloadable audio

9. © 2008 Somerville Master Blog Communication System Master Blog Library Management Team (category) o Agendas (tag) o Summaries w/ Minute Attached (tag) o Feedback Requests (tag) o Decisions and Explanations (tag) Emerging Technologies Team (category) o Agendas (tag) o Summaries w/ Minutes Attached (tag) o Feedback Requests (tag) o Decisions and Explanations (tag) Electronic Resource Team (category) o Agendas (tag) o Summaries w/ Minutes Attached (tag) o Feedback Requests (tag) o Decisions and Explanations (tag) Agendas Page (all groups’ agendas) Summaries/Minutes Page (all groups’ summaries and minutes

10. © 2008 Somerville Master Blog Logistics and Processes One master blog designed for all group, unit, and branches Content providers post in categories (agendas, minutes, decisions) Posts tagged with group name, as well as content categories Participants subscribe to entire blog or just certain tags via email or RSS

11. © 2008 Somerville Discipline-Based Team Lead Meetings

12. © 2008 Somerville Discipline-Based Functional Team Mgts

13. © 2008 Somerville Discipline-Based Teams Quarterly Mgts

14. © 2008 Somerville Organizational Effectiveness Outcomes Staff express increasingly more sophisticated appreciation of information sources, information use, problem solving, and knowledge management. Staff increasingly situate decision making within progressively evolving contexts, enabled by appropriate technologies.

15. © 2008 Somerville Copyright Mary M. Somerville, 2008 This work is the intellectual property of the author. Permission is granted for this material to be shared for non- commercial, educational purposes, provided that this copyright statement appears on the reproduced materials.