1. Directorate of Human Resources Reaching the parts: encouraging support staff development in HE Jude Carroll 8 June 2004

2. Oxford Centre for Staff and Learning Development Supporting the supporters : …so, what is support? …and who are support staff? …and who are you supporting?

3. Oxford Centre for Staff and Learning Development and development: some aspects Proactive and/or reactive Personal and/or professional Skills and knowledge Feeling different, acting different, being different Recognition by self / others Cashing in for benefit

4. Oxford Centre for Staff and Learning Development Brief personal audit Where on the sliding scale do you fit? Do as few or as many as make sense for your job. Paired discussion: what did that brief exercise confirm in your own mind about your development?

5. Oxford Centre for Staff and Learning Development Why develop? Change [Even if you are on the right track, if you dont move the train will flatten you.] Shark thinking [If I stay still, I die….] the Hair colour case [Because Im worth it] High hopes Better intros [What do you do? Im a …..]

6. Oxford Centre for Staff and Learning Development Whats encouraging staff development in HE nationally? HEFCE Human Resources funding Institutional audit Requirements for appraisal schemes that work Job evaluation Blurring of job boundaries, changing teaching contracts, hybrid roles The Academy; Associate membership [more from Sally……]

7. Oxford Centre for Staff and Learning Development Local effects of national activities HR funding:more money around for Staff Development plans, strategic targets checking up, need for explicit evidence, outcomes LOTS more staff development units in HE Auditasking questions, seeking evidence for statements paper trails appraisal that works Job evaluationinterviews & up-to-date job descriptions documenting and ranking explicit duties, real responsibilities Blurring job boundariesgaining new tasks or higher value tasks Associate membership of the Academy

8. Oxford Centre for Staff and Learning Development Other encouraging factors Tried and tested methods: in-house training piggybacking on students provision conferences and networking [sometimes] recognised qualifications New structures being added: modern apprenticeships SEDA professional accreditation IiP [Investors in People] LTSNs!! New methods Learning sets, mentoring, on-line learning,

9. Oxford Centre for Staff and Learning Development Whats special about HE for development? No careers but lots of chances Relatively loose structures and systems Relatively short hierarchies Relatively secure funding Many ways of demonstrating competence, authority and leadership. Widely varied job roles within one organisation

10. Oxford Centre for Staff and Learning Development Whats getting in the way? Time Pressure:more tasks job intensification no slack time. 12 months revenue from facilities etc long-hours culture in some jobs own time tasks:flexible learning in private time IT access at home Carving out private time at work

11. Oxford Centre for Staff and Learning Development Getting in the way? the entrepreneurial model ….your progress is your responsibility Wait to be discovered and you will wait forever [may be changing – IiP, appraisal, audit,etc.]

12. Oxford Centre for Staff and Learning Development Getting in the way? Mindsets Opportunistic job seeking in HE Wanting quick returns for effort Whats in it for me? Lack of insight into ones own gaps, weaknesses Anger from previous experiences – being ignored, discouraged, overlooked

13. Oxford Centre for Staff and Learning Development Continuing professional development Individually: Think back five years…… What do you know now that you didnt know then? What can you do now that you couldnt do then? In 3s: tell each other HOW you leaned these things. Now what but HOW. Be ready to tell others about those methods in 5 minutes.

14. Oxford Centre for Staff and Learning Development Widening your thinking about methods Mentoring Placements Shadowing Project work Having a go Joining a group to do something And?

15. Oxford Centre for Staff and Learning Development Getting your learning validated NVQs Work based learning APEL On-line courses Portfolio-based assessments Action learning sets Courses (especially postgrad) that use and build on practice

16. Oxford Centre for Staff and Learning Development Getting in the way? Getting started Having a goal. Writing it down….. Having a plan. Writing it down, talking about it Getting it into your diary…..doing it. Not allowing the urgent to crowd out the important Bite sized chunks

17. Oxford Centre for Staff and Learning Development Cashing in 1.Grow your current job 2.Seek a new one in your university or college 3.Seek outside

18. Oxford Centre for Staff and Learning Development Tailoring this thinking Move to the part of the room suggested. Form small groups of 4 with others. Spend five minutes talking through how this presentation fits with your own job. Be prepared to continue the discussions over lunch and afterwards.