1. SIGUCCS: University and College Computing Services Fall Conference  Front-line support personnel and their supervisors  Peer-reviewed papers and poster presentations  Most recently in St. Louis (Oct. 11-14); next year, Norfolk, VA (Oct. 24-27) Management Symposium  IT Managers and CIOs  Facilitated discussions  Most recently in Nashville (Mar. 29-Apr. 1); next year, Victoria, BC (Apr. 18-21) October 20091 SIGUCCS Program Review

2. Volunteer Development and Membership Conference volunteer Conference or program committee Conference core committee Board Awards Committee Volunteer recognition October 2009 SIGUCCS Program Review 2

3. Benefits and Services Conferences, including pre-conference workshops, with discounted registration fees for members Fall Conference proceedings on CD Access to SIGUCCS content in Digital Library Discussion lists, one for members only and one open to all wishing to join Professional development opportunities Travel grants to encourage conference participation from additional institutions Communication awards program Penny Crane Award for Distinguished Service, and SIGUCCS Hall of Fame October 2009 SIGUCCS Program Review 3

4. Finances Reserve fund, June 2009:  Required:$165,196  Discretionary:$236,299  Total:$401,494 Total is up from $279,660 in June 2005. Policy of not raising registration fees over past few years; let reserve benefit members Relying now on reserve during period of lower conference attendance October 2009 SIGUCCS Program Review 4

5. Challenges Weathering a period of curtailed institutional support for travel and professional development Marketing SIGUCCS Broadening the services offered by SIGUCCS beyond in-person conferences, and finding a way to make those services financially viable Altering our conference offerings in response to participant demand October 2009 SIGUCCS Program Review 5