1. Groups, Teams & Teamwork What is a group? What is a team? What is teamwork? Why is this important?

2. Groups, Teams & Teamwork What is teamwork?  Work done by several individuals, each doing a part, but all subordinating personal prominence to the efficiency of the whole  Cooperative effort to achieve a common goal  Teamwork is an outcome of cooperative effort

3. Groups, Teams & Teamwork What is the difference between a team and a group?  Groups are under the direction of a manager  Teams are self-managed

4. Groups, Teams & Teamwork Why Groups and Teams are used  Naturally occurring social phenomenon  Foster innovation & creativity  Improve decision-making  Offset effects of organizational size  Meet social needs of individuals  Maximize resources & create synergy

5. Groups, Teams & Teamwork How to Maximize Group/Team Effectiveness  Size matters (5 -7)  Adequate resources  Assign roles  Recognize & manage diversity  Assign goals  Group results & Individual results  Leadership structure

6. Groups, Teams & Teamwork How To Improve Cohesiveness  Small group size  Achieve consensus on goals  Maximize time spent together  Raise perceived status of the group  Stimulate competition with other groups  Reward group results, not individual results  Physically isolate the group

7. Groups, Teams & Teamwork Group Development Model: Tuckman’s Stage Model  Forming  Storming  Norming  Performing  Adjourning

8. Groups, Teams & Teamwork Group Development Model: Punctuated equilibrium  First meeting agenda setting  Period of equilibrium  Period of Inertia & low productivity  Midpoint  Revise game plan  Period of equilibrium  High performance  Final burst of activity  Finish