2. 2  Mission Statement.  Company’s overall purpose and direction, products, services and values.  Goals.  That accomplish the mission. E.g. 5 year plan  List of Objectives to achieve the Goals.  List of specific tasks within a time.

3. 3  System Request  A form should be there  Possible reasons for system request  Improved service  Better Performance  More Information  Strong control  Reduce cost

4. 4  Who initiates  User request  Top management directive  Existing system – problems, Errors  IS department

5. 5  External factors  Change in government policies e.g. taxes  New release of version of S/W package  Competitors  Industrial and organizational relationship, IT board want to have data of all universities, then we have to change our system to  Advance in technology

6. 6  System review committee/steering committee.  The committee examines the feasibility of requests.

7. 7  Economic  Cost/benefit analysis  Sources of funds (cash flow, long-term capital)  Organizational and Cultural  Technological  Schedule  Resource  Feasibility Analysis – identify risks early to implement corrective measures

8. 8  It is the measure of how beneficial or practical the development of IS will be to an organization  Feasibility Analysis  It is the process by which feasibility is measured  Categories  Operation  Technical  Economic  Schedule  Behavioral  Political  In general PIECES ( P erformance, I nformation, E conomy, C ontrol, E fficiency, S ervices) is considered

9. 9  Operational viability.  User need, management support, effective usage.  Training, resources for training.  Reduction of employs … what about them.  Involvement of users.  Operation charges?, if so compare with overall gain.  Side affects of the new system.  Is scheduling is reasonable.  Look for ethical and legal issues.

10. 10  Technically feasible.  Is need there.  Capacity of equipment  Reliable and long term planning for H/W & S/W  Exact specifications  System be able to handle the projected growth

11. 11  Economically desirable.  People  H/W & S/W  In house development / purchase  Formal and informal training  Licenses and fees  Consulting expenses  Facility cost  other

12. 12 Each company has own culture  New system must fit into culture Evaluate related issues for potential risks  Low level of computer competency  Computer phobia  Perceived loss of control  Shift in power  Fear of job change or employment loss  Reversal of established work procedures

13. 13  Estimates needed without complete information  Management deadlines may not be realistic  Project managers:  Drive to realistic assumptions and estimates  Recommend completion date flexibility  Assign interim milestones to periodically reassess completion dates  Involve experienced personnel  Manage proper allocation of resources

14. 14  Team member availability  Team skill levels  Computers, equipment, and supplies  Support staff time and availability  Physical facilities

15. 15  Reduction of cost Where, When, How and How much?  Increase in revenue Where, When, How and How much?  Better Result How and Are they measurable?  Will the system serve customer, organization better  How much the project life is?  Are necessary people available to proceed with?  Is the project absolutely necessary?  Tangible and Intangible factors

16. 16  Tangible Benefits  Fewer processing errors  Increased throughput  Decreased response time  Increase sale  Reduce credit loss  Reduce expense  Intangible Benefits  Improved customer good-well  Better service  Improved employee moral  Better decision making

17. 17  Discretionary Projects  Project where management has choice in implementation  Non-discretionary Projects  Project where management has no choice in implementation

18. 18  Understanding the problem  Defining scope and constraints  Constraints are conditions, limitation e.g. use the existing H/W  Identify the benefits  Tangible & Intangible  Estimate the time and cost  Report to Management

19. 19  Obtain Authorization  Identify the necessary information  Understand the problem  Define the project scope & constraints  Identify benefits  Estimate the time and cost  Report to management

20. 20  Fact finding  Organization chart  Interview  Documents review  Observe current operation  Survey  Analyze the information

21. 21  Presentation to the management  Introduction  Overview, who conducted the investigations…  System request summary  Findings  Recommendations  Time & Cost estimate  Expected benefits  Appendix