Presentation is loading. Please wait.

Presentation is loading. Please wait.

1 2 Systems Analysis and Design in a Changing World, 2 nd Edition, Satzinger, Jackson, & Burd Chapter 2 The Analyst as a Project Manager.

Similar presentations


Presentation on theme: "1 2 Systems Analysis and Design in a Changing World, 2 nd Edition, Satzinger, Jackson, & Burd Chapter 2 The Analyst as a Project Manager."— Presentation transcript:

1 1 2 Systems Analysis and Design in a Changing World, 2 nd Edition, Satzinger, Jackson, & Burd Chapter 2 The Analyst as a Project Manager

2 2 2 Systems Analysis and Design in a Changing World, 2 nd Edition, Satzinger, Jackson, & Burd Objectives u Explain the purpose and various phases of the systems development lifecycle (SDLC) u Explain the elements of project management and the responsibilities of a project manager u Explain the activities in the project planning phase of the SDLC

3 3 2 Systems Analysis and Design in a Changing World, 2 nd Edition, Satzinger, Jackson, & Burd Objectives u Describe how the scope of a new system is determined u Develop a cost/benefit analysis of a proposed project u Develop a project schedule using PERT and Gantt charts

4 4 2 Systems Analysis and Design in a Changing World, 2 nd Edition, Satzinger, Jackson, & Burd System Development Life Cycle (SDLC) u Systems development project l Planned undertaking l Large job l Produces new system u Successful project requirements l Detailed plans l Organized, methodical sequence of tasks and activities

5 5 2 Systems Analysis and Design in a Changing World, 2 nd Edition, Satzinger, Jackson, & Burd Systems Development Lifecycle (SDLC) u Three major activities l Analysis: understanding business needs l Design: conceptualizing computer-system solution l Implementation: construction, testing, and installation u Two additional phases l Project planning l Support

6 6 2 Systems Analysis and Design in a Changing World, 2 nd Edition, Satzinger, Jackson, & Burd IS Development Phases Figure 2-1

7 7 2 Systems Analysis and Design in a Changing World, 2 nd Edition, Satzinger, Jackson, & Burd SDLC Concepts u All projects use some variation of the SDLC u SDLC is more than phases l Principles of management l Planning and control l Organization and scheduling l Problem solving

8 8 2 Systems Analysis and Design in a Changing World, 2 nd Edition, Satzinger, Jackson, & Burd Planning Phase u Define problem u Confirm project feasibility u Produce project schedule u Staff the project u Launch the project

9 9 2 Systems Analysis and Design in a Changing World, 2 nd Edition, Satzinger, Jackson, & Burd Analysis Phase u Gather information l Problem Domain l Application u Define system requirements u Build prototypes for discovery of requirements u Prioritize requirements u Generate and evaluate alternatives u Review recommendations with management

10 10 2 Systems Analysis and Design in a Changing World, 2 nd Edition, Satzinger, Jackson, & Burd Design Phase u Design and integrate the network u Design the application architecture u Design the user interfaces u Design the system interfaces u Design and integrate the database u Prototype for design details u Design and integrate the system controls

11 11 2 Systems Analysis and Design in a Changing World, 2 nd Edition, Satzinger, Jackson, & Burd Implementation Phase u Construct software components u Verify and test u Convert data u Train users and document the system u Install the system

12 12 2 Systems Analysis and Design in a Changing World, 2 nd Edition, Satzinger, Jackson, & Burd Support Phase u Maintain the system u Enhance the system u Support the users l Help desk

13 13 2 Systems Analysis and Design in a Changing World, 2 nd Edition, Satzinger, Jackson, & Burd Scheduling of Project Phases u Considerations l Migration from waterfall approach to overlapping and concurrent phases l Efficiency l Dependency l Iteration l Ripple effect

14 14 2 Systems Analysis and Design in a Changing World, 2 nd Edition, Satzinger, Jackson, & Burd Overlap of Systems Development Activities Figure 2-2

15 15 2 Systems Analysis and Design in a Changing World, 2 nd Edition, Satzinger, Jackson, & Burd Project Management u People l Organizing l Directing u Planned result l Scheduling l Budgeting

16 16 2 Systems Analysis and Design in a Changing World, 2 nd Edition, Satzinger, Jackson, & Burd Reasons for Project Failure u Incomplete or changing requirements u Limited user involvement u Lack of executive support u Lack of technical support u Poor Planning u Unclear objectives u Lack of required resources

17 17 2 Systems Analysis and Design in a Changing World, 2 nd Edition, Satzinger, Jackson, & Burd Reasons for Project Success u Clear system requirement definitions u Substantial user involvement u Support from upper management u Thorough and detailed project plans u Realistic work schedules and milestones

18 18 2 Systems Analysis and Design in a Changing World, 2 nd Edition, Satzinger, Jackson, & Burd Participants in Development Project Figure 2-3

19 19 2 Systems Analysis and Design in a Changing World, 2 nd Edition, Satzinger, Jackson, & Burd Project Management Body of Knowledge u Scope management u Time management u Cost management u Quality management u Human resource management u Communications management u Risk management u Procurement management

20 20 2 Systems Analysis and Design in a Changing World, 2 nd Edition, Satzinger, Jackson, & Burd Project Initiation u Driving forces l Respond to opportunity l Resolve problem l Conform to directive

21 21 2 Systems Analysis and Design in a Changing World, 2 nd Edition, Satzinger, Jackson, & Burd Project Initiation u Long-term IS strategic plan (top-down) l Weighted Scoring u Department managers or process managers (bottom-up) u Response to outside forces

22 22 2 Systems Analysis and Design in a Changing World, 2 nd Edition, Satzinger, Jackson, & Burd Project Initiation for RMO u Use strategic IS plan to direct project development priorities u Customer support system development selected as top priority l John MacMurty - create project charter l Barbara Halifax - project manager l Steven Deerfield - senior systems analyst l Support all types of customer services u Ordering, returns, on-line catalog, et cetera

23 23 2 Systems Analysis and Design in a Changing World, 2 nd Edition, Satzinger, Jackson, & Burd Activities of the Project Planning Phase Figure 2-6

24 24 2 Systems Analysis and Design in a Changing World, 2 nd Edition, Satzinger, Jackson, & Burd Defining the Problem at RMO u Review business needs l Use planning documents l Develop list of expected business benefits u Identify expected system capabilities l Define requirements l Create system scope document l Create context diagram

25 25 2 Systems Analysis and Design in a Changing World, 2 nd Edition, Satzinger, Jackson, & Burd System Context Diagram for CSS Figure 2-8

26 26 2 Systems Analysis and Design in a Changing World, 2 nd Edition, Satzinger, Jackson, & Burd Defining the Problem at RMO u Completion of problem definition activity u Preliminary investigation of alternative solutions u Reassess preliminary assumptions regarding schedule and budget u Barbara: Completed problem definition statement u Steve: Conducted preliminary research on possible solutions

27 27 2 Systems Analysis and Design in a Changing World, 2 nd Edition, Satzinger, Jackson, & Burd Producing Project Schedule u Develop work breakdown schedule l List of tasks required for project l Like an outline u Build a PERT/CPM chart l Assists in assigning tasks l Critical path method l Tracking GANTT chart

28 28 2 Systems Analysis and Design in a Changing World, 2 nd Edition, Satzinger, Jackson, & Burd Confirming Project Feasibility u Economic l Cost/benefit analysis l Cash flow analysis u Organizational and cultural u Technological u Schedule u Resource

29 29 2 Systems Analysis and Design in a Changing World, 2 nd Edition, Satzinger, Jackson, & Burd Supporting Detail for Salaries and Wages for RMO Figure 2-12

30 30 2 Systems Analysis and Design in a Changing World, 2 nd Edition, Satzinger, Jackson, & Burd Summary of Development Costs for RMO Figure 2-13

31 31 2 Systems Analysis and Design in a Changing World, 2 nd Edition, Satzinger, Jackson, & Burd Summary of Annual Operating Costs for RMO Figure 2-14

32 32 2 Systems Analysis and Design in a Changing World, 2 nd Edition, Satzinger, Jackson, & Burd Sample Benefits for RMO Figure 2-15

33 33 2 Systems Analysis and Design in a Changing World, 2 nd Edition, Satzinger, Jackson, & Burd Intangibles in Economic Feasibility u Costs and benefits cannot always be measured u Intangible Benefits l Increased levels of service l Customer satisfaction l Survival l Need to develop in-house expertise u Intangible Costs l Reduced employee moral l Lost productivity l Lost customers or sales

34 34 2 Systems Analysis and Design in a Changing World, 2 nd Edition, Satzinger, Jackson, & Burd Organizational and Cultural Feasibility u Each company has own culture u New system must fit into culture u Evaluate related issues for potential risks l Computer competency l Computer phobia l Perceived loss of control l Shift in power l Fear of job changes l Fear of employment loss l Reversal of longstanding procedures

35 35 2 Systems Analysis and Design in a Changing World, 2 nd Edition, Satzinger, Jackson, & Burd Technological Feasibility u Does system stretch state-of-the-art? u Does expertise exist in-house for development? u Does a third party need to be involved?

36 36 2 Systems Analysis and Design in a Changing World, 2 nd Edition, Satzinger, Jackson, & Burd Schedule Feasibility u Interim evaluations to reassess completion dates u Realistic assumptions and estimates l Completion date flexibility l Involvement of experienced personnel l Proper allocation of resources

37 37 2 Systems Analysis and Design in a Changing World, 2 nd Edition, Satzinger, Jackson, & Burd Resource Feasibility u Team member availability u Team skill levels u Equipment and supplies u Support staff u Physical facilities

38 38 2 Systems Analysis and Design in a Changing World, 2 nd Edition, Satzinger, Jackson, & Burd Project Staffing u Develop resource plan for the project u Identify and request specific technical staff u Identify and request specific user staff u Organize the project team into work groups u Conduct preliminary training and team building exercises

39 39 2 Systems Analysis and Design in a Changing World, 2 nd Edition, Satzinger, Jackson, & Burd Launching Project u Oversight committee is finalized and meets to give go-ahead u Formal announcement made u Key question: “Are we ready to start?”

40 40 2 Systems Analysis and Design in a Changing World, 2 nd Edition, Satzinger, Jackson, & Burd Project Planning for RMO u Barbara and Steve: Created schedule and plans u Addressed all aspects of project management u Identified desired team members l Teach about tools and techniques l Refine internal working procedures u Made considerations throughout each SDLC phase


Download ppt "1 2 Systems Analysis and Design in a Changing World, 2 nd Edition, Satzinger, Jackson, & Burd Chapter 2 The Analyst as a Project Manager."

Similar presentations


Ads by Google