2. Business and Administration Why are we here today?

3. How important is Business and Administration? Facts: 4.7 million people in the UK work in Business and Administration 10 million people work in roles outside of Business and Administration, but still need to use admin skills on a daily basis 97% of all UK organisations say that admin functions are crucial to the success of a business

4. Jobs in Glasgow: Now 15 thousand more jobs in Business sector than in 2002 103 thousand jobs in the Business Services sector Job opportunities in Business and Administration expected to continue to grow in the future

5. True or false?...... What do you think? Business and Admin jobs are for women False

6. True or false?...... What do you think? Admin is just the menial tasks shredding and filing False

7. True or false? What do you think? All admin jobs are low paid False

8. What do you think? True or false? Business and admin jobs are routine everydays the same False

9. Question: What are Business and Administration skills? Can you think of any examples?

10. Business and Admin: skills Examples of requirements taken from real SQA job adverts: Candidate must be able to: 1.Operate desk-top packages 2.Plan/organise your own work and the work of others 3.Produce reports, papers and instructions 4.Respond appropriately to customer requests

11. Business and Admin: skills Examples of requirements taken from job adverts at other companies: Candidate must be able to: 1.Manage and organise diary and inbox 2.Balance competing demands, problems and priorities 3.Demonstrate a good level of computer skills 4.Communicate clearly in a variety of ways 5.Process electronic requests from customers Taken from vacancies for Civil Service and Oil and Gas companies

12. Question: Can you think of any examples of jobs in Business and Administration?

13. Examples of Business and Admin job roles Admin Assistant Receptionist Secretary (including Legal or Medical) Personal Assistant (including Bilingual) Events Co-ordinator Business Analyst Call Centre Supervisor Recruitment Consultant Payroll Manager Human Resources Manager/Consultant

14. Other job roles that use Business and Administration skills: Teacher Self-employed Plumber/Decorator/Beauty Salon Owner Salesman Supermarket Check-out Supervisor 1.How do these roles include Business and Admin? – Give examples 2. Can you think of any more jobs that use Business and Admin skills?

15. Where/how can you gain Business and Admin skills? Work experience: –Part-time jobs –Paper rounds –Running your own business (car-washing, dog- walking, Avon, providing tuition for younger pupils…and more!) –Summer jobs –Volunteering –Learn to manage your own money and budgeting

16. Where/how can you gain Business and Admin skills? Hobbies: –Football or sports teams –Boys Brigade/Girl Guides/Cadets –School Newspaper, Website and Fair-trade clubs –Computers and ICT –Running clubs and teams (e.g. being Captain) –Student Council –Balancing your hobbies around your school-work

17. Where/how can you gain Business and Admin skills? School, college or university –Business Studies –Administration –Accounting and Finance –ICT/Computing –English –Languages –Sciences –Vocational Qualifications/Skills for Work –The list goes on….

18. Case study Real example of a young person working in Business and Administration

19. Any questions? handsup@sqa.org.uk Your teacher will keep a note of this address so that you can contact us with any more questions in the future.

20. Good luck for the future! from all the staff at SQA