2. Network Event HNC/D Administration and Information Technology
24th February SQA Qualifications Team Update

3. Welcome and Introduction
Purpose of Events – to support practitioners with
the delivery and assessment of HN Frameworks by:
Providing information
Facilitating workshops
Encouraging networking
Theme for the day is: Continuing Partnership

4. Updates to Frameworks Optional Units reviewed (August 2011)
ITIB WPSS&DB Introduction FG69 33
ITIB Desktop Publishing FG67 34
Administrative Procedures FG62 33
Hospital Patient Administration FG65 34
GP Medical Administration FG63 34
Medical Terminology for Administration Staff FG61 34
Legal Protection of NHSS Patient Data FG6A 35
Exemplars for new units available
End date of 31 July 2013 for old units
(no entries accepted after this date)

5. Updates to Frameworks
Optional Units under review in other subject areas
Creating a Culture of Customer Care DJ42 34
HRM Core Activities DN72 34
New codes will be available for implementation in August 2012
New units will be included as either/or choice within HNC/D Business frameworks and old units will continue to run for 2 years
Full credit transfer from old to new units
Credit transfer guidance available within HNC/D HRM and HNC/D
Management Arrangement Documents
New Assessment Exemplars in production

6. Updates to Frameworks Optional Units added
Conferences: an Introduction F365 34
Interviewing DN77 34
French: Basic Operational Reading and Writing Skills F2F9 33
French: Basic Operational Speaking and Listening Skills F20P 33
German: Basic Operational Reading and Writing Skillls F2FB 33
German: Basic Operational Speaking and Listening Skills F20S 33
Italian: Basic Operational Reading and Writing Skills F2FC 33
Italian: Basic Operational Speaking and Listening Skills F20T 33
Spanish: Basic Operational Reading and Writing Skillls F2FE 33
Spanish: Basic Operational Speaking and Listening Skills F20W 33

7. Management of Frameworks
Qualification Support Team (QST) – forum of subject specialists to provide advice and guidance to SQA Qualification Manager and Officers
Centre requests for addition of Units will be put to the QST to ensure consistency with aims of the Group Award (May of each year)
Centres should submit form DAVAL 2 ‘Alteration to an existing Group Award’ to to request addition of a unit to an HN framework.
Form available at

8. New Assessment Exemplars
Published
ITIB Spreadsheets F84V 34 (2nd)
ITIB Word Processing & Presentation Apps F84C 34 (2nd)
Recording Financial Transactions F (2nd)
Graded Unit 2 F8KX 35
Graded Unit 3 F8KY 35
In Production
Comm Analysing and Presenting Complex Comm DE3N 34 (2nd)
ICT in Business F84W 35 (2nd)
In addition to exemplars for seven revised optional units
Feedback form

9. Understanding Standards Material
Graded Unit 1: Exemplification of Marked Scripts
A, B and C Grade
Accessible at :
> Select a subject – ‘HN Beta’
> username ‘hnauthor’
> password ‘usw72’
> choice of HN subjects within Index menu

10. SOLAR (E-Assessment) Summative Formative
Graded Unit 1 (F8KW 34) Paper 1 – AEX001
Graded Unit 1 (F8KW 34) Paper 1 – AEX002
These are SOLAR versions of the Exemplars (Paper 1 only)
available in PDF format on SQA secure site
Formative
10 topic-based questions – Employee Motivation
10 topic-based questions – Meetings
For access contact

11. Developments 2012/13 Internal Assessment Reports
Centre/Candidate Survey
Understanding Standards
Scotland’s Colleges – Money for Life Workshops