1. Welcomes You To Getting Over The Wall Positive Communication in the IEP or IFSP

2. Trainer’s Name Insert photo here

3. Many parents report that their child’s annual IEP meeting ranks as one of the most stressful events of the year.

4. Many teachers report that their students’ annual IEP meetings rank as some of the most stressful events of the year.

5. Parents

6. Educators

7. ParentsEducators

9. The process of communication is what allows us to interact with other people. What is communication?

10. Verbal Nonverbal Written Listening Methods of Communication

11. Verbal Communication Word Choice

12. Verbal Communication Tone Enunciation Pauses Loudness Emphasis

13. Verbal Communication “SARAH is behind in Math.” “Sarah IS behind in Math.” “Sarah is BEHIND in Math.” “Sarah is behind in MATH.”

14. Respectful Acronyms Jargon Conclusions Ask! Should Verbal Communication Tone of voice Speak up Loudness Interrupting Child-focused

16. Non-Verbal Communication

21. Listening posture Crossed arms Eye roll Nonverbal Communication Watch / Clock Faking Ask

22. Written Communication Permanent Complete Large groups Formal Informal

23. Outline Short Sweet Neat & legible Written Communication Receipt CC Copy for you File

25. Active Listening

26. Be attentive Main point Take notes Paraphrase Active Listening Ask Judging Body Language

27. Negative History # Top Two Communication Barriers 2 The Past –Conflict / Emotions –Choose your Battles –Forgive/Forget/Pretend The Present –Different Circumstances? –Different People? –Letting Go & Moving On

28. Being Emotional # Top Two Communication Barriers 1 Parents Educators, too Us vs. Them (again!) Humans Potential for Conflict = Fear & Anxiety

29. Acknowledge Fear & Anxiety Draft Make a list Stay in touch Take a friend Negative History & Emotions Suggest a break Relevant? Expend energy? Let it go Learn!

30. Positive Communication Activity

31. American Heritage defines CONSENSUS... 1.An opinion or position reached by a group as a whole 2.General agreement

32. The Individuals with Disabilities Education Act relies on a consensus model of decision making?

33. That you have already worked toward consensus with a group today?

34. Steps to Building Consensus Define the problem Listen Compromise Brainstorm Alternatives Input from ALL Celebrate Success!!

35. If Consensus is Not Reached Informal Options Meeting w/teacher Reconvene IEP meeting Meet w/principal Write an informal email or letter Call / meet with District Rep(s) Call Tallahassee (with a question) Call CFPC!

36. If Consensus is Not Reached

37. Keys to Effective Communication Confidence Show Interest Open-Ended Questions Listen Twice, Speak Once Knowledge is Power Take a Risk Start Small

38. “Unity is strength... when there is teamwork and collaboration, wonderful things can be achieved.” Mattie Stepanek Why work at getting over the wall?

39. 1-888-61-AWARE Please complete our evaluation!