1. E-mail Basics By Jane Maringer-Cantu

2. What is E-mail? n E-mail is electronic mail. n n You can exchange electronic mail (e-mail) with people around the world. n n E-mail provides a fast, economical and convenient way to send messages to family, friends and colleagues.

3. What is an E-mail Address? n You can send a message to anyone around the world if you know the person’s e-mail address. n An e-mail address defines the location of an individual’s mailbox on the Internet. jmaringer@gavilan.edu

4. Parts of an E-mail Address n An e-mail address consists of two parts separated by the @ (“at”) symbol. n An email address cannot contain spaces. jmaringer@gavilan.edu

5. Parts of an E-mail Address Username@domain name jlmcantu@yahoo.com user name  The user name is the name of the person’s account. This can be a real name or a nickname.  The @ symbol (“at”) separates the username from the server name. domain name  The domain name is the location of the person’s account on the Internet. Periods (.) separate the various parts of the domain name.

6. E-mail Addresses n The domain identifies the kind of organization that hosts the mail server. The most common are: n. com for companies or commercial n.edu for educational institutions n.net for networking companies n.mil for military organizations n.gov for government departments and groups n.org for non-profit organizations or other groups

7. E-mail Addresses n E-mail addresses outside the U.S. typically have a two-letter suffix designating the country. n. ca for Canada n.au for Australia n.uk for United Kingdom

8. E-mail Addresses n Here are some addresses of some famous people: n President president@whitehouse.gov president@whitehouse.gov n Brad Pitt CIAOBOX@MSN.com CIAOBOX@MSN.com n Tom Brokaw nightly@nbc.com nightly@nbc.com n James Woods jameswoods@aol.com jameswoods@aol.com n Bill Gates askbill@microsoft.com askbill@microsoft.com

9. Smileys n You can use special characters called smileys or emoticons, to express emotions in e-mail messages. n These characters resemble human faces if you turn them sideways. Smile :-)Laugh :-D Cry :’-(Frown :-(

10. E-mail Netiquette Manners on the Internet n Electronic mail is not protected and not private. n Write with clarity and courtesy. n Be careful when replying to a message. n Keep messages concise or brief.

11. Netiquette Continued n Never send chain letters over the Internet or forward emails unless you take the time to comment to the specific person. n Angry or heated messages are called “flames”. n Use the subject or RE: line to clearly state the topic of your message.

12. Netiquette Continued n Using all CAPS gives a word very strong emphasis. It can also have the effect of SHOUTING! It is also a strain on your eyes. n Always use upper and lower case letters when typing e-mail messages. n Spell-check your message before you send it.

13. Netiquette Continued n Using the cc. and bcc. fields when writing your email message respects your contact’s privacy. n Before sending very large attachments, make sure you compress your files. n Don’t act like a spammer, if you want your business to be credible.

14. Let’s go to your email account or www.yahoo.com www.yahoo.com n www.yahoo.comEnter n In your location field or textbox, type in www.yahoo.com and click Enter. www.yahoo.com

15. E-mail Login n n You must log in with your ID and password. n n If you want to give your address to your friends so they may write you, you need to use the whole Yahoo Mail address.

16. Composing a Message n TO: n Always type in the complete address in the TO: section.

17. Composing a Message n SUBJECT n Don’t forget to type in the SUBJECT in the Subject text box.

18. Sending Attachments n n You can attach files such as documents, pictures, programs, sounds and videos to a message.

19. Sending Attachments n n The computer receiving the message must have the necessary hardware and software to display or play the file.

20. Contacts n n You can add your favorite addresses to your address book (Contacts tab).

21. Any Questions?