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Breakaway From the Norm A Solution Overview for CMS Rick Fratcher – Executive Director of Major Sales HCM Todd LaFever – President of IT Services.

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Presentation on theme: "Breakaway From the Norm A Solution Overview for CMS Rick Fratcher – Executive Director of Major Sales HCM Todd LaFever – President of IT Services."— Presentation transcript:

1 Breakaway From the Norm A Solution Overview for CMS Rick Fratcher – Executive Director of Major Sales HCM Todd LaFever – President of IT Services

2 About CMS 2 19,000 Employees 138,012 Students 8,890 Full Time Teachers 168 Countries Represented and 165 Native Languages Spoken Over 63 Million in Scholarships Received by More Than 2000 Students Broad Prize Winner 2011 New Superintendent The Best Education Available Anywhere

3 Extreme Budget Cuts Leading to Crisis – Tiered Cuts More Needed Out of Fewer People Pressure to Maximize Most Valuable Asset - Teachers Healthcare Costs 3 CMS – A Storm Never Seen Before Formation of Privatization Committee to Assess Areas to Reduce Costs Maintain Compliance/System Functionality Evaluation of Outsourcing as an Alternative Still Focus on Getting Best Talent for Children Macro ChallengesDepartmental Initiatives

4 Can CMS Leverage Best Practices from the Private Sector Around Outsourcing While Maintaining At Least Current Budget and Functionality? 4 The Challenge Budget Dollars Can Be Used Towards Teaching Initiatives CMS Can Insulate From Future Uncertainties Production Gains Community Approval New Perspective Department and Corporate wins Resulting

5 Outsourcing As A Best Practice Outsourcing – Involves allowing experts in their respective fields to manage specific business functions, often the least strategic, and to allow the client to receive the benefits of this shifting of processes. Cost Reduction Improved Service Variable Costs vs. Fixed Technological Insulation Focus on Strategic Functions Priorities in Line With Limited Resources Compliance 5 The Theory

6 Typical In House Situation Initial Costs – Rarely if ever stay on budget, align with initial business case, or are flexible to address market surprises Hidden Or Un-forecasted Future Costs – Department trading, consultants, IT resources, maintenance fees, emergencies Cost of Errors – High exposure, high liability, low return responsibilities are clients to handle Upgrade Nightmare – 60% of purchased software module licenses go unused. Most get upgraded. Costs to upgrade continue to rise with economic downturn both direct and indirect. Minimal Leverage for Fluctuations – Direct sunk costs remain the same or rise per employee as market constricts Uncertainty – High risk associated with uncertainty with ever changing software market. i.e. Lawson

7 The Alternative? 7 Outdated technology or masked user interfaces Data not truly integrated – batch processing, manual data updates, reporting challenges Loss of control from access to database, changes, etc. Confusing, ever increasing invoicing Lack of service matching costs Limited liability for mistakes Long-term contracts Typical Service Provider Model

8 Infinisource Overview Founded in 1986 Leading benefit administrator and HCM provider serving over 17,000 clients nationwide Led by strong team of industry veterans and backed by private equity firm Accel-KKR 8 Notable Clients

9 Infinisource Overview Recently set up headquarters in Charlotte – Ballantyne – 250 projected Charlotte jobs Over 100 years of outsourcing experience in senior ranks Created to change the way outsourcing works 9 Notable Clients

10 Breakaway From Your Current Scenario Fully integrated Comprehensive SaaS-based Cloud-resident Intuitive design Straightforward pricing Infinisolved HCM - Everything an employer needs to manage a workforce, accessible from a single login

11 The Infinisource Difference Our Differentiators Data Integration – One database/one record for Payroll, HR and Benefits Administration with an option to add Time and Attendance. Cost to Value – Straightforward, totally transparent per employee, per month pricing and unmatched value. Liability/Indemnification – If we make an error, we will pay all direct impact costs for these errors … period. Technology Enabled Service – We dont just give you intuitive, next generation technology. Infinisources solutions pair great technology with dedicated account management to give you SaaS with Service. Unmatched Compliance Expertise – Over 17,000 employers and thousands of brokers trust us and have since 1986. We know the rules, we know the costs of noncompliance, and we help navigate the compliance mine field. Technology – 100% web native, cloud based from the ground up.

12 Infinisource/CMS Partnership We Are Local – Working Together to Build Charlotte and NC Mutual Desire to Succeed – We Cant Afford to Fail Any More Than You Can Industry Expertise and Commitment to Bridge Outsourcing and In House Best of Class My Wife is A Teacher at CMS I- Guarantee 12

13 iGuarantee When we say Infinisolved Human Capital Management (HCM) changes how employers manage their workforce, we mean it – Guaranteed! What we promise…* If we dont deliver… The best guarantee available – no one even comes close Implementation is on time and accurate Zero defects Total satisfaction A dedicated account manager who will ensure that all issues will be resolved satisfactorily via phone/web Implementation is free We will pay 100% of the direct cost of our error, not just a portion of it We will refund 110% of everything youve paid A senior services representative will visit your site to resolve – for free The best HCM guarantee available …. No one even comes close *Infinisource will not waive implementation fees if delay or inaccuracy is the result of client error. To be eligible for the satisfaction refund, claims must be submitted in the first 90 days post-implementation and the client must switch providers. The iGuarantee is subject to the terms and conditions contained in the Infinisolved® HCM Service Agreement.

14 Our Process for Success Mutual agreement to evaluate alternatives Needs analysis to review critical issues and detailed data Solution presentation to present proposal, cost model, impacts Feedback session to review details Customized demonstration of solution technology Agreement to partner

15 15 Empowering Companies and People to do Their Best Work

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