Presentation is loading. Please wait.

Presentation is loading. Please wait.

OCD Internal and Education and Training Purposes Only A New Approach for You to Create Broader, Long-term Customer Engagements CL12092.

Similar presentations


Presentation on theme: "OCD Internal and Education and Training Purposes Only A New Approach for You to Create Broader, Long-term Customer Engagements CL12092."— Presentation transcript:

1 OCD Internal and Education and Training Purposes Only A New Approach for You to Create Broader, Long-term Customer Engagements CL12092

2 What are the Details?

3 A New Solution to Transform Performance Comprehensive –Process improvement expertise (Using ValuMetrix ® Services proprietary Lean consulting model) –Advanced technology (Ortho Clinical Diagnostics equipment and technology) Tailored to your priorities Guaranteed outcomes 3 OCD Internal and Education and Training Purposes Only

4 Guaranteed outcomes… Low Risk. High Return A base fee for assessment and Lean team training Balance of fee is paid when each agreed performance milestone has been attained Your investment – the total cost of ownership (equipment and consulting services) - represents a small proportion of the overall return. 4 OUR GUARANTEE: You only pay for performance goals achieved. OCD Internal and Education and Training Purposes Only

5 An Integrated Approach 5 OCD Internal and Education and Training Purposes Only

6 Tailored To Meet Your Goals Shorter and more consistent turnaround times Optimized use of space Reduced error potential Improved productivity and reduced labor requirements 6  Controlled costs  Performance-based management  Capacity for growth  New revenue generation Possible outcomes may include: OCD Internal and Education and Training Purposes Only

7 LX Solutions 7 What A Solutions (Products + Services) program that focuses on Outcomes ValuMetrix consulting agreement in addition to the product contract Potential Outcomes Overall Turnaround Time reduction Space Optimization Total Operating Cost reduction Expansion through increased capacity How 50% of the consulting fee is considered a base and covers the knowledge and value transfer aspect of the consulting engagement A Portion (up to 50%) of the consulting fees can be tied to performance based milestones Customer pays milestone fees when target metrics are achieved OCD Internal and Education and Training Purposes Only

8 What’s Possible – Typical Benefits * Process Cycle Times % reduction Floor space requirements % reduction Department capacity % improvement Productivity % improvement Inventory & inventory management time % reduction Increased quality through reduction in defects Significant financial savings – 36 month ROI typically 250%+ Organized workplace / manageable workload Improved patient and employee satisfaction * Data on file: ValuMetrix ® Services case studies 8 OCD Internal and Education and Training Purposes Only

9 Qualify CSM clearly understands customer issues and goals (at all buyer levels) Positioning of LX Solutions to all buyers (Must include Economic Buyer) Quantify Client Data collection Assessment to determine Current State Metrics Present Assessment to all Buyers (Must include Economic Buyer) Close Agree on Future State Metrics/Outcomes Build Consulting addendum into the solutions contract Implement Project plan completed Client prepares implementation team Project start Consulting Revenue recognition upon milestone achievement 9 OCD Internal and Education and Training Purposes Only

10 Responsibilities 10 Laboratory Responsibilities Fully committed Lean Team Laboratory executive sponsor Commit to Process and Cultural changes Customer Senior Leadership Responsibilities Form an Executive Steering Committee Commit to potential structural/layout changes Ensure resource time commitment Drive accountability and cultural change OCD/ValuMetrix Responsibilities Lead implementation Transfer knowledge on Process Change Monitor progress and document milestones OCD Internal and Education and Training Purposes Only 10


Download ppt "OCD Internal and Education and Training Purposes Only A New Approach for You to Create Broader, Long-term Customer Engagements CL12092."

Similar presentations


Ads by Google