1. JEA Storm Readiness 2006 Florida Public Service Commission Internal Affairs June 5, 2006 Presenter: Ted Hobson, VP, Fuels, Purchased Power & Compliance

2. System Data 409,000 electric customers in Duval, Clay, St. Johns and Nassau Counties 700 miles of transmission 240 Kv, 138 Kv, 69 Kv 3500 MW, 4 plant sites 100 substations 303,000 water customers in 4 counties 1000 wastewater pump stations

3. JEA and Northeast Florida Atlantic Coast Some coastal distribution (salt) Have Northeaster experience Consolidated Government -close cooperation Operate in 4 counties, w/EOC participation in all Bigger than many Municipals, smaller than many IOUs. Electric and Water/Wastewater

4. JEA Hurricane History Last direct hit was Dora in 1964 2004 brushes with Jeanne, Frances and Charlie for combined losses of $10M Learned much from providing assistance to others (Florida, Mississippi, Louisiana) Frequent severe summer thunderstorms Occasional winter storm

5. Vegetation Management Trees in North Florida are significant Three year trim cycle (Changing to 2 ½ year cycle in 2008) Managed by 5 professional Foresters Emphasis on relocation of problem trees Well structured Asplundh contract 25 Crews (100 personnel) normally Additional 25 crews staged prior to storm

6. JEA GIS New ESRI system commissioned April 2006 Full representation of electric distribution, water and wastewater facilities Electric transmission complete by late 2007

7. JEA Transmission Structures No backlog of required pole/structure repairs 5000 total structures 1400 wood (mainly 69 KV) 4 year inspection cycle Repair as inspected (except major work) Complete inspection after 2004 storms 2004 storms - little transmission damage JEA substations are all loop fed Integrated transmission ROW mowing and vegetation management

8. JEA Distribution No backlog of required pole repairs Over 50% of JEA electric customers have underground service All new developments are UG (early 60s) Most are fed from overhead feeders Very little flooding experience JEA Customer Choice OH-UG conversion option Pilot Program 90% customers in defined boundary agree JEA bills $22/month for 30 years Two projects in progress

9. JEA Storm Plan Day-0 (during the storm) Crews in hotels (JEA, Tree, Contract) Selected substations staffed during storm Dispatch directs efforts Reclose up to 30 min Stop work at 40 mph winds (except life threatening emergencies) Meals provided at JEA facilities Day 1- 2 Objective is to restore feeder breakers Dispatch directs restoration Engineering teams begin formal damage assessment Meals provided at JEA facilities All crews work 16 hour days

10. JEA Storm Plan Day 3 and beyond (feeder breakers have been closed) Work from engineering assessment data Restoration directed from service centers Objective is complete feeder restoration including all laterals Meal Tickets for selected restaurants for mid-day All crews work 16 hour days

11. JEA Plan Features School Restoration Formal Assessment of each school Rapid restoration Communication with school administration Designation of Essential Intersections Fuel, groceries, restaurants Geographic diversity Communicate with businesses Priority Restoration

12. JEA Plan Features Formal process for assessing and restoring traffic control facilities Retired employee contracts Pre-agreed terms Supervise mutual aid crews Do assessments Coordination with wastewater pump stations Strong Coordination with Local Governments Jacksonville Consolidated Government EOC JEA staffs other counties EOC

13. Questions